Premier Inn Durham City Centre (Walkergate) Reviews
Premier Inn Durham City Centre (Walkergate)
Freeman's Pl, Walkergate, Durham, DH1 1SQ, United KingdomSee Hotel Details
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1 night
Guest Reviews
8.8/10
Very Good
56 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.8
Service8.9
Cleanliness8.9
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All reviews(56)
Positive reviews(54)
Reviews with photos/video(6)
Great service(8)
Great location(8)
Clean and tidy(7)
Awesome stay(6)
Negative reviews(2)
V0id
Accessible Single
Stayed in Dec 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jan 23, 2025
My stay at this Premier Inn was excellent! The service was friendly and attentive, making me feel welcomed throughout. The facilities were clean and well-maintained, with a comfortable room. Conveniently located near the train station and just a short distance from multiple bus stops with many routes. It is located right next to Millennium Square, which features a variety of restaurants!
Highly recommend this hotel for an enjoyable stay!
The picture was taken in the Millenium Square.
Zenobria
Double Room
Stayed in Feb 2025
Couple
7 review
10/10
Outstanding
Posted on Mar 15, 2025
Great location, the room was clean and had all the essentials. Fantastic service, staff were incredibly helpful. Would totally recommend.
Cheyene
Quad Room As A Twin
Stayed in Dec 2022
Traveling with friends
11 review
8.5/10
Very Good
Posted on Jan 10, 2023
Stayed 2 nights in a supposed twin room, which I think they upgraded us to a family room that had a bathtub :D location is 2 mins walk from the town hall with lots of resturant around & 10 mins from railway station. Very friendly staff who greets you every morning. Didn’t have breakfast included but the meal deal was pretty attractive (2 course meal + breakfast + drink for £24.99) so my friend and I decided to go for breakfast next morning (£9.90 for unlimited cooked + continental). Love the energy of the staffs :D
Guest User
Family
Stayed in May 2025
Family
20 review
10/10
Outstanding
Posted on Jun 23, 2025
This is the newest and cleanest hotel I have stayed in during this trip. It is within a 10-minute walk from the train station and is in the old town of York, making it very convenient to go anywhere. The breakfast is not rich, but the basics are all there. It feels great to stay overnight!
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Kaichebuchaosu
Accessible Single
Stayed in Sep 2024
Family
24 review
6.0/10
Posted on Oct 20, 2024
The worst hotel I stayed in since I came to the UK. It was more like a bar and belonged to a chain hotel. The bed was very soft and the bedding was very average. The breakfast was English breakfast with very few varieties. The room was quite big, but there was a smell of cigarettes as soon as I entered the room. The WAFI signal of the hotel was very poor and the connection was very cumbersome. I also needed to fill in the phone number and email address. I barely connected but it kept disconnecting. In fact, I still used the mobile data. The only thing worth mentioning was that the service of the waiter was okay, which was a plus point. I probably won't come again next time
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Anonymous User
Twin Room
Stayed in Aug 2024
Family
28 review
10/10
Outstanding
Posted on Oct 12, 2024
First I stayed in the same brand hotel in north Durham for 4 nights, and then I stayed in this hotel in the city center for 12 consecutive nights. The location is very convenient, very close to the city center square and the train station, and the scenery nearby is very good. , The room is clean and the front desk staff is friendly. It's just that the natural wind blows all the time in the room, and it seems that it can't be adjusted to warm air or turned off. However, the temperature was not bad in early October, and I will stay here again if I have the opportunity.
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Guest User
Double Room
Stayed in Jan 2025
Solo traveler
10 review
7.0/10
Posted on Feb 21, 2025
The room is generally OK, with double-layer windows, the inner layer of which can be opened. It met my ventilation requirements. The heating and ventilation are good, which is conducive to drying wet clothes. The breakfast offerings are English, but very cinematic: sophisticated and pleasing to the eye. The front desk clerks are warm, polite and very friendly. The service of this hotel is satisfactory. Good location.
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Guest User
Twin Room
Stayed in May 2025
Family
8 review
10/10
Outstanding
Posted on Jun 14, 2025
The front desk was very welcoming and the room was very clean
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Zhisushilishizhen
Double Room
Stayed in Dec 2024
Family
53 review
8.0/10
Very Good
Posted on Jan 27, 2025
A standard chain hotel with self-service check-in. The location is excellent, a few minutes walk from the city center. The only problem is that the bathroom has a musty smell and there is no exhaust fan, so I have to open the window for ventilation every day.
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Guest User
Single
Stayed in Nov 2024
Solo traveler
1 review
9.5/10
Amazing
Posted on Jan 1, 2025
The best thing was that the front desk staff were very kind and the atmosphere was warm. Thank you! The rooms were spacious and the facilities were luxurious, making it a very nice hotel for the price. I would like to stay here again.
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Guest User
Twin Room
Stayed in Aug 2024
Family
2 review
7.5/10
Posted on Oct 18, 2024
The hotel is not far from the center of Durham, and it takes about 10 minutes to walk there. To check in, you need to click on the machine to check in. The service staff was very good and helped us with this series of operations. Although the room is not big, it has a hair dryer and air conditioner. The air conditioner doesn't seem to be very useful. The sheets are clean, but the soundproofing of the room is not good. If the next door is very noisy, it will affect the sleep. Fortunately, it was very quiet during the few days we stayed. The room smells very strong, which should be a smell from the sewer. The window must be opened for ventilation every day.
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Guest User
Quadruple Room
Stayed in Aug 2024
Family
9 review
8.0/10
Very Good
Posted on Oct 1, 2024
The location is convenient, about 10 minutes' walk from the train station.
But it's quite far from the university.