Dunhuang Hotel

Dunhuang Hotel Reviews

Dunhuang Hotel

No. 151 Middle Yangguan Road, Dunhuang, Gansu, 736200, ChinaSee Hotel Details
Dunhuang Hotel
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1 night

Guest Reviews

9.2/10
Very Good
806 review
Verified reviews
Location9.4
Amenities8.8
Service9.3
Cleanliness9.3
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All reviews(806)
Positive reviews(767)
Reviews with photos/video(267)
Near shopping area(133)
Delicious breakfast(107)
Convenient for shopping(106)
Convenient parking(49)
Shower difficult to use(35)
Offers pick-up/drop-offs(27)
Garden view(22)
Tasty restaurant(20)
Negative reviews(39)
Anonymous User
Dream Silk Road Double Bed Room
Stayed in May 2025
Couple
4 review
8.5/10
Very Good
Posted on Jul 7, 2025
Nice hotel without Englidh speaking staff. In the past it was more luxourious than now
Response from Property: 尊敬的賓客,您好!​感謝您選擇敦煌賓館並分享寶貴的入住體驗!對您表示的肯定和認可,我們深感榮幸!關於缺少擅長英語服務人員的問題,賓館服務團隊十分重視並深表歉意,您的反饋為我們指明瞭重要的改進方向,賓館相關團隊將盡快評估並提升多語言服務能力。您提及的 ​​“以前比現在更豪華”​,是對我們的一份珍貴提醒。我們理解變遷中的感受差異,持續專注於在當下提供舒適的住宿體驗。再次感謝您的坦誠與支持!您的意見對我們至關重要,期待未來以更完善的服務迎接您。——敦煌賓館服務團隊敬上
Guest User
Dream Silk Road Double Bed Room
Stayed in Feb 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Apr 2, 2025
Great stay! The staff were friendly and the breakfast was good! The room was comfortable and clean. One thing is that they don’t provide conditioner in the bathroom. I could also sometimes smell cigarette smoke from the air vent that must have been coming from another room. Other than that this place is amazing!
Response from Property: 時間不會停息,敦煌賓館對您的牽掛不會間斷,我們藉著溝通給您捎去您的需求。“用心做事 以情服務”是我們的服務理念,讓客人在敦煌賓館能夠感受到歸家般的温暖是我們的初心。感謝您的認可及點評,期待您的再次光臨。
Guest User
Dream Silk Road Double Bed Room
Stayed in Apr 2025
Solo traveler
17 review
10/10
Outstanding
Posted on May 7, 2025
Excellent location near Shazhou night market. Clean and good customer service.
Response from Property: 尊敬的賓客,感謝您選擇入住敦煌賓館,您的認可和支持是對我們最大的鼓勵,為您服務是我們的榮幸。敦煌賓館期待與您再會,祝您行程順利、旅途愉快!
Kunihiko
Dream Silk Road Twin Room
Stayed in Jun 2024
Business traveler
1 review
8.0/10
Very Good
Posted on Jul 11, 2024
This hotel is filled with lots of Mogao Grottoes arts. This is my first impression. It's one of the most famous and prestigious hotel in this region. Hotel staffs are generally kind.
Response from Property: Thank you for staying at the Dunhuang Hotel and your affirmation of our service. We know that your affirmation contains some disappointments. We will take one step at a time, steadfastly do a good job in service, do not run away from fantasy, do not pay attention to false noise, as always adhere to the"Heart to do, to serve" service concept, wish every guest can get a comfortable and comfortable stay here, look forward to your visit again.
Guest User
Dream Silk Road Double Bed Room
Stayed in Mar 2023
Couple
4 review
7.0/10
Posted on Apr 9, 2023
Very good base hotel to discover Dunhuang. Great shop adjacent to the (very well decorated) lobby. Good basic local breakfast. Friendly staff
Response from Property: Thank you for staying at the Dunhuang Hotel and your affirmation of our service. We know that your affirmation contains some disappointments. We will take one step at a time, steadfastly do a good job in service, do not run away from fantasy, do not pay attention to false noise, as always adhere to the"Heart to do, to serve" service concept, wish every guest can get a comfortable and comfortable stay here, look forward to your visit again.
Zhanghuaiyang
Dream Silk Road Double Bed Room
Stayed in Mar 2025
Couple
74 review
9.2/10
Great
Posted on Apr 25, 2025
It was a completely unexpected state guesthouse-level experience. Since its construction in 1979, the hotel has received many dignitaries and VIPs as a state guesthouse. The murals in the lobby of the north building and the flying fairy in the lobby of the south building are definitely national treasures, and can be called the first cave of Mogao Grottoes. Although the rooms of the old four-star hotel are small and the equipment and facilities are a bit old, the hygiene is very good and the service is very considerate. The breakfast alone is 40 per person, which is a little expensive, but the quality is beyond reproach, especially the fried dough sticks, which are absolutely state banquet-level, and the beef noodles are the standard answer to Lanzhou beef noodles. In the off-season, you can enjoy the state guesthouse at a relatively low price, which is great value!
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6/13
Response from Property: Dear guests, the photos you took are very detailed and beautiful. I can feel your love for Dunhuang culture and food. Thank you very much for your recognition and encouragement. Dunhuang Hotel looks forward to seeing you again and wish you a pleasant journey!
Guest User
Dream Silk Road Double Bed Room
Stayed in Apr 2025
Solo traveler
69 review
10/10
Outstanding
Posted on May 16, 2025
The room is well-equipped, comfortable and warm, the service is warm and thoughtful, and the room is clean and tidy! The breakfast has a wide variety of flavors and different styles, which is nutritious and tastes good!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇入住敦煌賓館並分享您的入住體驗。很高興得知您對房間的舒適設施、團隊服務、衞生品質以及餐食味道的認可。您的滿意是我們永恆的追求。酒店各部門以及團隊也將繼續用心精進業務能力,為每一位賓客提供舒適温馨的服務。期待與您再次相遇,祝您旅途順利、美好常伴!敦煌賓館敬上
Anonymous User
Deluxe Suite (Building 8)
Stayed in Apr 2025
Couple
1 review
5.0/10
Posted on May 6, 2025
We chose this hotel because it is a government hotel, and we also saw that many party and government officials from home and abroad have visited it, but we must not rely on past achievements to overdraw the trust and halo of the past! ① The suite only comes with breakfast? ② The air conditioner in the room cannot be operated ③ What is even more unacceptable is... As you can see from the pictures, it is absolutely authentic, reliable, responsible and not a personal slander!!!
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Response from Property: Dear guests, thank you for choosing us and staying with us. We are very sorry that we did not bring you a satisfactory stay experience. We attach great importance to your feedback and solemnly apologize to you. We have informed the relevant departments to make rectifications and strive to improve various services and facilities to provide guests with a more comfortable and pleasant accommodation experience. We apologize to you again and thank you for your supervision, which enables us to do better. Dunhuang Hotel wishes you a smooth journey and a pleasant trip!
Guest User
Dream Silk Road Twin Room
Stayed in Apr 2025
Family
13 review
10/10
Outstanding
Posted on May 9, 2025
The hotel is old, but well managed. The location of the hotel is also very good. Special thanks to the security guard at the door, who was warm and attentive and helped us arrange the vehicle location.
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6/9
Response from Property: Dear guest, thank you very much for choosing to stay at Dunhuang Hotel and sharing such a warm stay experience and beautiful photos! As a hotel that carries the memory of the city, we always take "timeless" as our service original intention. Your recognition of the hotel's service management is the best compliment to us. I am very happy to know that you expressed your gratitude to the security guard. Your satisfaction is our greatest motivation to move forward. We sincerely look forward to your visit again. Dunhuang Hotel wishes you all the best!
Guest User
Dream Silk Road Twin Room
Stayed in Mar 2025
Solo traveler
19 review
10/10
Outstanding
Posted on May 10, 2025
You can stay here in the off-season. This is the most cost-effective hotel in Dunhuang. The location is very good. This is the first hotel you see when you come out of the airport to Dunhuang County. The parking lot is huge and very suitable for self-driving. The hotel lobby has a very Dunhuang atmosphere. It also has its own cultural and creative store and a small exhibition hall. If you order on the platform, you will also get a cup of cultural and creative coffee. The room is not very big, but there is a Dunhuang picture album in each room, which you can also read at home at night. The service is super good, and the front desk and room service respond quickly. Speaking of the shortcomings, one is that the breakfast is average and the content is not very rich, and the other is that each room only gives one room card.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for sharing this sincere and detailed experience! We are honored to be one of your stops on the journey to Dunhuang and to be rated as the "Best Value for Money in the Off-Season"! Your immersive perception of Dunhuang aesthetics is a moving interpretation of the concept of "bringing art into life"; the service team is more motivated by your praise; regarding your suggestions for optimizing breakfast categories and room card configurations, we have informed the relevant departments to make corresponding optimizations. Thank you again for your valuable suggestions and encouragement, which are exactly the direction for our improvement. I wish you a safe and pleasant journey! Sincerely from Dunhuang Hotel.
Anonymous User
Boutique Silk Road Room
Stayed in Mar 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Apr 21, 2025
Dear friends of Dunhuang Hotel: I stayed here for three nights, thank you for your care! From the airport pick-up arranged by Master Sang and Mr. Jin Dunhao, to the ice cubes provided by Jiletian Restaurant after I sprained my foot, the front desk friend froze ice cubes for me and sent me a foot bath bucket, and the care and comfort fruit plate sent by the room staff Ha Douhuan, I felt a lot of warmth in Dunbin! There are also many friends who are still so cute and warm even though I don’t know their names, thank you! Dunhuang brings me a warm, friendly, simple and lovely feeling, thank you! It adds a touch of color to my trip to Dunhuang!
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6/7
Response from Property: Don’t say that you have no friends in a foreign land, there are old friends west of Yangguan, and the night wind stops when your distinguished guest arrives. If you are happy, I will achieve my wish. Dunhuang Hotel is like home, Dunhuang Hotel is waiting for a confidant. Thank you for choosing to stay at Dunhuang Hotel. We look forward to seeing you again.
Vivi1021
Dream Silk Road Double Bed Room
Stayed in Mar 2025
Solo traveler
5 review
8.5/10
Very Good
Posted on Apr 28, 2025
The room is not big, but it is decorated in a very Dunhuang style. Breakfast doesn't start until 7:30, which is not very friendly for those who catch the early bus to Mogao Grottoes and the railway station. There are not many types of dishes, and the taste is relatively ordinary. The advantage is that you can add some vegetables, and the noodle stall has beef noodles. If you book a room without breakfast, you can buy breakfast outside the first floor, with more choices and more affordable. I stayed for 2 days, and the location of breakfast was different every day. If you didn't pay attention to the sign at the elevator exit, it's best to confirm with the front desk. The airport pick-up in the hotel package is actually outsourced. If you can't stagger the time, it's no different from taking a taxi yourself.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support and recognition. We will continue to work hard to improve various service facilities to provide you with a more comfortable and pleasant accommodation experience. Dunhuang Hotel wishes you a smooth journey and a pleasant trip!
Guest User
Boutique Silk Road Room
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 16, 2025
The room is very good, facing the street but not noisy at all, with good ventilation, making the indoor temperature very comfortable, and the quilt is of good quality! It is not stuffy at all and very comfortable to cover. The staff is warm and welcoming, and the room is clean and hygienic. I want to emphasize that! ! There is sufficient hot water supply, and it will not get cold while washing. The whole environment gives people a quiet, comfortable and reassuring feeling. Next time I come to Dunhuang, this is my first choice!
Original TextTranslated by Google
Response from Property: Don’t say that you have no friends in a foreign land, there are old friends west of Yangguan, and the night wind stops when your distinguished guest arrives. If you are happy, I will achieve my wish. Dunhuang Hotel is like home, Dunhuang Hotel is waiting for a confidant. Thank you for choosing to stay at Dunhuang Hotel. We look forward to seeing you again.
Guest User
Dream Silk Road Double Bed Room
Stayed in Mar 2025
Couple
44 review
9.5/10
Amazing
Posted on Apr 21, 2025
The hotel is an old luxury hotel with a luxurious lobby in Dunhuang style. It is located in the city center, close to the Dunhuang Night Market, and is very convenient for dining and shopping. The hotel service is proactive, enthusiastic, thoughtful and meticulous, and the price-performance ratio is high.
Original TextTranslated by Google
Response from Property: Thank you for staying at Dunhuang Hotel and for your affirmation of our service. We are fully aware that your affirmation contains some dissatisfaction. We will work step by step and do our service work steadfastly, not indulging in fantasies or pursuing empty reputations. We will continue to adhere to the service concept of "working with heart and serving with affection". We hope that every guest staying here can have a comfortable and relaxed stay experience, and we look forward to seeing you again.
Langmanshuangyu
Dream Silk Road Double Bed Room
Stayed in Mar 2025
Solo traveler
3 review
8.0/10
Very Good
Posted on Apr 10, 2025
It was average, the facilities were old, Sanitation: OK Environment: Clean Service: Excellent Since the water supply was cut off the next day, there was only hot water but no cold water, and the flush toilet did not work. You had to fill a pot with water and pour it in one pot at a time to flush it.
Original TextTranslated by Google
Response from Property: Thank you for staying at Dunhuang Hotel and affirming our service. We are well aware that your affirmation contains some dissatisfaction. Because the water supply in the whole city was temporarily cut off on the second night of your stay, and we did not receive any prior notice, we are deeply sorry for the inconvenience caused to you. We will work step by step and do a good job in service in a down-to-earth manner, not indulge in fantasies or empty reputations, and as always adhere to the service concept of "doing things with heart and serving with affection". We hope that every guest staying here can get a comfortable and relaxed stay experience, and look forward to your visit again.