Jalan Mayjen Sungkono no.152, Dukuh Pakis, Dukuhpakis, Surabaya, East Java, 60225, IndonesiaSee Hotel Details
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1 night
Guest Reviews
7.9/10
Good
23 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities6.7
Service8.0
Cleanliness7.1
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All reviews(23)
Positive reviews(20)
Reviews with photos/video(9)
Negative reviews(3)
Lazarus Samuel
Superior Room
Stayed in Jan 2025
Solo traveler
31 review
7.5/10
Posted on Feb 28, 2025
I saw a small cocroach crawling near the bed in my room
Guest User
Superior Room
Stayed in May 2025
Other
1 review
8.0/10
Very Good
Posted on Jun 30, 2025
Is good and so sleep nice
Anonymous User
Deluxe Room
Stayed in Apr 2025
Family
21 review
9.0/10
Great
Posted on May 3, 2025
In terms of friendly service, there are guards for the vehicle
Don't forget to provide a 100 thousand cash deposit
When I entered the hallway of the single room, there was a warehouse filled with open pillows and blankets, it looked like it was not well maintained
The cleanliness of the surrounding environment should be considered again. The room area is quite spacious for the deluxe type, but the door wall area seems to be poorly maintained and the sink water when I first pushed it came out dirty brown water, after a while it didn't come out anymore
Hospitality customer comfort is no. 1
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Anonymous User
Superior Room
Stayed in Oct 2024
Other
19 review
9.5/10
Amazing
Posted on Nov 22, 2024
Need to rejuvenate the facilities such as the bathroom space, the entrance is moldy.
Toiletries are not provided, for example soap
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Guest User
Superior Room
Stayed in Dec 2024
Couple
9 review
6.5/10
Posted on Feb 10, 2025
The hotel is not very clean, the room door looks like it has been bitten by termites, sorry, it was not comfortable to stay here.
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Indra Pusponegoro Pictuna
Deluxe Room
Stayed in Dec 2024
Family
3 review
7.0/10
Posted on Jan 18, 2025
It turns out that it has been rebranded, so be careful not to get the wrong place. Breakfast can be delivered to your room. Parking is narrow.
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Anonymous User
Superior Room
Stayed in Mar 2024
Couple
5 review
10/10
Outstanding
Posted on Jul 25, 2024
Nice, comfortable and safe, friendly staff, fast check-in and check-out times
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Guest User
Superior Room
Stayed in Feb 2024
Couple
23 review
10/10
Outstanding
Posted on Jun 7, 2024
Friendly price hotel
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Guest User
Superior Room
Stayed in Oct 2024
Business traveler
1 review
3.0/10
Posted on Nov 15, 2024
The cleanliness is bad
The service is also bad
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Rifa
Superior Room
Stayed in Jul 2024
Couple
1 review
6.0/10
Posted on Aug 23, 2024
the door is difficult to close because there is damage
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Handoyo
Superior Room
Stayed in Dec 2023
Couple
4 review
5.0/10
Posted on Jan 27, 2024
The sound from the corridor entered the room until midnight &. At 6 in the morning, disturbing guests' sleep, slow response to complaints, resulting in multiple calls.
The bed sheets smelled so bad they asked to be replaced.
Security for scarves left in the room is poor, it can only be said that it doesn't exist.
The hotel telephone number on Google can't connect, maybe change the number.
I chose the wrong hotel, the nearby neighbor was much better with almost the same rate.