Hilton Dublin Reviews

I booked about a month in advance requesting for a high floor with good view, but sadly when i arrived they said they were fully booked and gave me a room on the 1st floor with train tracks view (and train noise thank God fairly quiet) or literally no view.  The photo showed 2 double beds side by side, the the actual corner room i was assigned was with the beds 90deg to each other and with so low ceiling it was castrophobic!!  Luckily i only stayed a night.. it was noisy during the day with drilling renovations happening

I am writing to formally express my disappointment regarding my recent stay at the Hilton Dublin and to request a review of the compensation I received. Despite the multiple issues we experienced during our stay, I was only compensated with 15,000 Hilton Honors points, which are worth less than CAD $90. When we checked out, the manager informed us that the compensation would be approximately EUR €100. I have since discovered that the amount credited does not reflect this and is instead valued significantly lower, which I find unacceptable. Below is a summary of the issues we encountered: The water pressure was extremely low upon check-in. The air conditioning was not functioning for three consecutive days. I had to report this issue three times daily, and each time it was only temporarily resolved by a system “reset.” The in-room phone was not working, meaning I had to walk to the front desk each time I needed assistance. These issues severely impacted the quality of our stay and are not what I would expect from a hotel operating under the Hilton brand. The compensation provided does not reflect the level of inconvenience we experienced, nor does it cover the value of even one night of our stay. I respectfully request that this matter be reviewed and that a more appropriate adjustment to my Honors account be made.

Generally a nice hotel, good for staying for short periods, just the sound proof is a bit bad, can hear everything from outside the corridor, and would be nice if there’s additional locker on the door, will feel much safer

The staff are friendly and helpful. Services are nice with quick responses, but the room is a bit dark. Nearby areas are quite safe and quiet. It’s a good place to stay if you don’t mind travelling a bit from the city centre.

Nice really clean Lucas stop close

Train stop is just less than 3mins walk from hotel. Convenient to walk to nearby pubs and restaurants as well. Room was clean and spacious.

Nice room and good amenities.

Price/quality ratio not so align this issue is common in the EU compare to Asia.

Great spot for staying in Dublin city. Very close to LUAS (tram) stop and pubs and restaurants in the area. Staff are very friendly and helpful. No hassle at all!

The location is ok. There’s a tram stop near the hotel. Hotel room is clean and Ok. However, the WiFi is not really working if you got a corner room. Very noisy at Saturday night- a pub or bar outside is super loud until midnight. So you’ll need to be lucky to get a room away from all these… Service was ok but very basic level for Hilton.

Great Location. Room is a bit small and can also be cleaner. Hotel staff is able to locate the shirts that I forgot in the room however, hotel staff is not able to send the shirts back to me even as I was willing to pay. I had to arrange my own courier service to pick them up. Surprised that Hilton cannot provide this service.

Ambience is good

Lovely property.

Nice room, perfect place.