The St. Regis Dubai, the Palm

The St. Regis Dubai, the Palm Reviews

The St. Regis Dubai, the Palm

447Q+MWF, The Palm Jumeirah, Dubai, Emirate of Dubai, 53809, United Arab EmiratesSee Hotel Details
The St. Regis Dubai, the Palm
The St. Regis Dubai, the PalmThe St. Regis Dubai, the PalmThe St. Regis Dubai, the Palm
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1 night

Guest Reviews

9.5/10
Amazing
269 review
Verified reviews
Location9.5
Amenities9.4
Service9.4
Cleanliness9.6
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All reviews(269)
Positive reviews(266)
Reviews with photos/video(96)
Great service(101)
Delicious breakfast(34)
Convenient for shopping(30)
Near shopping area(24)
Loved the view(20)
Has an infinity pool(13)
Offers pick-up/drop-offs(11)
Great swimming pool(11)
Negative reviews(3)
Guest User
Grand Deluxe King Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 19, 2025
Amazing service. Butler and concierge service was personalised, quick and attentive. We can even communicate by WhatsApp which really helps when we are out of our room. We lost one of the delivery package and Zaw of concierge service, stayed past his work hour to help us locate the package.  There was a wide selection for breakfast and the presentation of the bread and pastries table look so nice.
Response from Property: Dear Guest,Thank you for taking the time to share your thoughtful feedback. We’re delighted to hear that you enjoyed the personalized service from our Butler and Concierge teams. It’s wonderful to know that Zaw went above and beyond to assist you, and we’ll be sure to share your kind words with him.We’re also pleased you enjoyed our breakfast offerings and the presentation. We look forward to welcoming you back soon for another exceptional stay at The St. Regis Dubai, The Palm.Warm regards,The St. Regis Dubai, The Palm Team
Christopher Behrens
Deluxe King Room
Stayed in May 2025
Solo traveler
14 review
10/10
Outstanding
Posted on Jun 7, 2025
Fantastic hotel and a great location, would highly recommended
Response from Property: Dear Christopher Behrens, Thank you for your wonderful feedback. We’re thrilled you enjoyed your stay and truly appreciate your recommendation. We look forward to welcoming you back soon.Warm regards,The St. Regis Dubai, The Palm Team
Ray
Deluxe King Room
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 27, 2025
Nice room with nice view. Good location with Aura Pool right next to the hotel. Butler service was great. We had a really great time at St Regis. We will definitely return!
Response from Property: Dear Ray,Thank you for your kind words. We're delighted to hear you enjoyed the room, views, location, and especially the butler service. It's wonderful to know your time with us was so memorable, and we look forward to welcoming you back to The St. Regis Dubai, The Palm.Warm regards,The St. Regis Dubai, The Palm Team
ChrissyTang
Deluxe Twin Room
Stayed in Apr 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on May 24, 2025
Nice location, good facilities, however, nothing impressive compare with other five stars hotels in Dubai.
Response from Property: Dear ChrissyTang,Thank you for sharing your feedback. We're pleased to know you appreciated our location and facilities. That said, we regret to hear that your experience did not leave a lasting impression, and we truly value your thoughts as we continuously strive to elevate the guest journey. We hope to have the opportunity to welcome you again and exceed your expectations.Best regards,The St. Regis Dubai, The Palm Team
Jameslau821
Grand Deluxe King Room
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 7, 2024
Good service and good food and good view . Its located a very good location
TeoAmelia
Deluxe King Room
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 13, 2025
Amazing room, fantastic breakfast (the fresh croissants are to die for), provided extension of room for a few hours and free ticket to palm view. Only downside, the butler service was not the most helpful, I was sick and requested for salt water/isotonic water, but reply was they only have tonic water. Everything else was amazing and great hospitality, especially the check in and concierge. Definitely live up to St Regis standard worldwide.
Response from Property: Dear TeoAmelia,Thank you for taking the time to share your thoughtful feedback. We’re delighted to hear that you enjoyed your room, the fantastic breakfast (we’re glad you loved the croissants!), and the thoughtful gestures.We’re truly sorry to hear that your experience with the butler service did not meet expectations during a time when you weren’t feeling well. Please rest assured your comments have been shared with the relevant team to ensure we provide more attentive and helpful support in the future.We greatly appreciate your kind words about our hospitality, concierge, and check-in experience, and we’re honored to be held in such high regard among St. Regis properties. We hope to welcome you back soon for an even more seamless and memorable stay.Best regards,The St. Regis Dubai, The Palm Team
Dot.blot
Grand Deluxe King Room
Stayed in Jul 2024
Solo traveler
1 review
9.5/10
Amazing
Posted on Aug 31, 2024
I didnt spend too much time in he hotel. But in general the staff and service was superb. Actually i forgot my passport and cash in the taxi i came on. I panicked when i arrived at the hotel. But the staff was super helpful and reassuring to help me find the taxi. i was able to retrieve all my important belongings intact. Obviously gave a big tip to the cab driver and the staff who helped me.
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Family
6 review
10/10
Outstanding
Posted on Sep 20, 2024
Very good service good location and room is very neat and clean.
Guest User
Grand Deluxe Twin Room
Stayed in Jun 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Jul 27, 2025
Excellent housekeeping services
Response from Property: Dear Guest,Thank you for your kind rating and lovely comment. We’re delighted to know that you appreciated our housekeeping services, and it’s wonderful to see their efforts made a positive impact on your stay.We look forward to the opportunity to welcome you back and host you once again with the bespoke service and refined comfort you expect from The St. Regis.Kind Regards,The St. Regis Dubai, The Palm Team
Chozzer
Grand Deluxe King Room
Stayed in Jun 2025
Traveling with friends
84 review
9.5/10
Amazing
Posted on Jul 13, 2025
Excellent hotel, will book again
Response from Property: Dear Chozzer,Thank you for your kind words. We’re delighted to hear you had an excellent stay and that you plan to return. We look forward to welcoming you back to The St. Regis Dubai, The Palm.Warm regards,The St. Regis Dubai, The Palm Team
Alyssaaaaaaaa
Grand Deluxe King Room
Stayed in Feb 2024
Couple
6 review
10/10
Outstanding
Posted on Apr 10, 2024
Great hotel to stay. Metro and aura sky pool just next door! Highly recommended!
thegroovytune
Grand Deluxe King Room
Stayed in Jan 2024
Solo traveler
3 review
8.0/10
Very Good
Posted on Feb 22, 2024
The hotel was right smacked in the area of The Palm, loved the fact that it was connected to a mega mall as well – Nakheel Mall, making dining and shopping highly accessible. The rooms were beautiful and incredibly clean, certainly matched the St.Regis hallmark standard. Service was however, a little letdown, I've to call twice, 20mins in between, to ask for more toiletries, either they moved real slow or perhaps it's an area they can work on.
Guest User
Grand Deluxe King Room
Stayed in Jul 2024
Couple
3 review
10/10
Outstanding
Posted on Sep 2, 2024
Absolutely love the stay! Hotel is connected to a mall. Room was pretty big but service was excellent!
Sniper chenxiansen
Deluxe King Room
Stayed in Oct 2024
Other
8 review
10/10
Outstanding
Posted on Nov 27, 2024
Fantastic hospitality, wonderful time we had, thank you Regis
Guest User
Deluxe Twin Room
Stayed in Sep 2024
Business traveler
6 review
10/10
Outstanding
Posted on Nov 5, 2024
Absolutely will be back. Great location and service.