Avani Ibn Battuta Dubai Hotel Reviews

Response from Property: Dear izzettin,Thank you for taking the time to share your feedback. We’re pleased to hear you found our hotel satisfactory, but we sincerely apologize for the behavior you encountered from some staff members. After reviewing your concerns, we understand that there was an extension request that we were unable to accommodate due to high occupancy. This is certainly not the standard we aim for in responding to our guests, and we appreciate you bringing it to our attention. We take these matters seriously and will address them with our team to ensure improved service in the future. Your input is invaluable in helping us enhance the guest experience, and we hope to have the opportunity to serve you better on your next visit. Sincerely,Maya - Duty Manager

Response from Property: Dear Chi Wai Dicky,Thank you so much for your review. We’re delighted to hear that you had a positive experience with our front desk team – they truly appreciate your kind words. We're also glad you found the location convenient, with the nearby mall, and metro station, and parking. We do, however, apologize for the experience you had with the restaurant staff. Your feedback is important to us, and we’ll make sure to address this with the team to ensure a more consistent level of service. Thank you again for your comments, and we look forward to welcoming you back soon.Sincerely,Maya - Duty Manager

Response from Property: Dear Guest,Thank you for taking the time to leave us a review, we appreciate your perfect rating. Look forward to your return.Sincerely,Maya - Duty Manager

Response from Property: Dear Neesha Visvirnathan,We appreciate your feedback. It's fantastic to hear that you enjoyed our convenient location near the mall and metro, as well as our clean and spacious rooms. Providing a comfortable and convenient experience for our guests is always our top priority. We look forward to hosting you again in the future.Sincerely,Maya OmbuhDuty Manager

Response from Property: Dear Weng Thim,Thank you for sharing your experience. We're delighted to hear that your four-night stay at Avani Ibn Battuta Dubai Hotel was a serene escape filled with comfort and exceptional service. We apologize for the minor hiccup during check-in but are glad we could promptly resolve it and even upgrade your room to a stunning pool view. It's fantastic to know that you found the bed incredibly comfortable and that our front desk personnel ensured a seamless experience. We're thrilled that your time with us was exceptional, offering unmatched comfort and hospitality. We look forward to welcoming you back for another memorable stay.Sincerely,Maya OmbuhDuty Manager

Response from Property: Dear VenzAva, Thank you for taking the time to share your recent experience and we appreciate your feedback. Again, Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,Ian Danel GabutFront Office Supervisor

Response from Property: Dear NearAndFar,Thank you for sharing your feedback. We're pleased to hear you found our location convenient for accessing the Dubai metro and the Abu Dhabi airport bus stop. Your comments about our clean rooms are greatly appreciated. We apologize for not meeting your expectations with our breakfast and will take your feedback into consideration for improvements. We hope to welcome you back for a more enjoyable stay.Sincerely,Maya OmbuhDuty Manager

Response from Property: Dear Shabana,Thank you for your loyal patronage and for sharing your positive experience. We're thrilled to hear that you've found our hotel to have an excellent location, great value for money, and exceptional customer service. We look forward to continuing to provide you with excellent stays in the future.Sincerely,Maya OmbuhDuty Manager

Response from Property: Dear Clo Leo, We're delighted you had a great experience with our excellent location next to the mall, in front of the Metro station, and near the Abu Dhabi bus terminal. We are also delighted that our staff and amenities were to your liking. We look forward to your return. Thank you for choosing our hotel! Many Thanks! Mohamed Amer, Director of Operations.

Response from Property: Dear PornchaiThank you for your feedback on your recent visit to Avani Ibn Battuta Hotel. We're glad you enjoyed the dinner. We appreciate your suggestion about the swimming pool hours and will consider it for future improvements. Looking forward to welcoming you back soon!Regards Amer Hotel Operations Manager

Response from Property: Dear GuestThanks for staying at Avani Ibn Battuta and for taking the time sharing this awesome review. We are very happy that you have enjoyed your stay and had such a great time with us.looking to see you soon again at Avani Ibn Battuta HotelWarm regards,Amer - Hotel Operations Manager

Response from Property: Dear Pavel Sapelnikov,We're glad to hear that you enjoyed your stay with us. Thank you for your positive feedback about our clean and comfortable rooms, as well as our good gym and swimming pool facilities. We hope to welcome you back again soon.Kind regards,Maya OmbuhDuty Manager

Response from Property: Dear Valuable guest! We're honored to have you as a repeat guest! It's fantastic to hear that you've consistently enjoyed your stays with us. Thank you for your kind words about our service and cleanliness. We can't wait to welcome you back for another wonderful experience at Avani! Many Thanks! Mohamed Amer, Director of Operations.

Response from Property: Dear Valuable guest! Thanks for the positive feedback! Delighted you appreciated the clean hotel, proximity to the mall, train station, and easy access to bus stations. We hope to host you again soon! Many Thanks! Mohamed Amer, Director of Operations.