Holiday Inn Express Dongyang Hengdian Guest Reviews
4.6/5
Very Good
2002 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(2002)
Positive reviews(1938)
Reviews with photos/video(386)
Convenient location(357)
Delicious breakfast(226)
Friendly front desk staff(221)
Close to scenic area(162)
Convenient parking(95)
Large rooms(90)
Average sound insulation(70)
Would stay again(45)
Negative reviews(64)
Silvinni
King Room
Stayed in Nov 2024
Family
6 review
4.0/5
Very Good
Posted on Feb 1, 2025
The Hotel is walking distance to Qin Palace. Hotel is quite & clean. Breakfast is simple breakfast with few option.
Response from Property: Dear guests, thank you for your review of the hotel! The hotel is located in the northern part of Hengdian Town, next to the famous attraction Qinwang Palace Scenic Spot, and provides a spacious free parking lot, about 2 minutes' walk to the Qinwang Palace, about 5 minutes' walk to the Valley of Dreams (Gate 2), adjacent to the Ming and Qing Dynasty Palace Court, Qingming Riverside Scenery, Guangzhou Street Hong Kong Street Scenic Spot, Dream Bund, etc., the quiet resting environment can not be separated from the soundproofing measures of the guest rooms, our guest rooms are equipped with hollow double-layer soundproofing glass in the windows, and the doors are specially designed with Thickened solid wood doors and soundproof door seals, curtains also have a good blackout effect, to create a quiet and independent private space, to take care of your quiet sleep. In terms of hygiene, we strictly follow the high standard cleaning and disinfection process to ensure that each room is clean and tidy, to create a healthy and hygienic accommodation environment for you. For breakfast, we will continue to adjust the dishes with the opinions of our guests and try to meet more dining preferences of our guests. Your five-star experience will be our next goal, and we look forward to welcoming you again, wishing you all the best. Sincerely,IHG Social Listening Team.
Tingting02
King Room
Stayed in Nov 2024
Solo travelers
40 review
5.0/5
Outstanding
Posted on Dec 23, 2024
I really love the room, everything was so clean. I really appreciate the stay so much! The room was so big as well. The staff were so nice as well. And the location is really near to Qin Palace. Will definitely go back everytime I have a chance to go to Hengdian.
Response from Property: Hello, Dear Guest, Thank you for your stay and your comments about our hotel. We are located in the north of Hengdian Town next to the famous attraction Qinwang Palace Scenic Spot, and provide spacious free parking lot, about 2 minutes walk to Qinwang Palace, about 5 minutes walk to Dream Valley (Gate 2), adjacent to the Ming and Qing Dynasty Palace Court, Qingming Shanghe Tu, Guangzhou Street Hong Kong Street Scenic Spot, Dream Bund, etc., surrounded by many restaurants and food, so that you can stay and travel with more peace of mind. Enthusiastic and efficient service is our most basic requirement for every service staff in the hotel, and we hope to bring you family-like greetings and cordiality. In terms of hygiene, Xiaozhi always keep the environment clean is the basic requirements of our work, the hotel strictly implement the InterContinental Hotels Group's “InterContinental full” cleaning program, including the front desk, guest rooms, public spaces and facilities, food and beverage and other places to implement deep cleaning and disinfection procedures, to ensure that you enjoy a cleaner and safer accommodation experience throughout your stay. We invite you to visit us again and wish you continued happiness and good health!Sincerely,IHG Social Listening Team.
LadyLucky1004
King Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The hotel is right next to the QinMing Studio where lots of Chinese and Western (about China) movies were filmed s.a. Mulan. We even had the room with the view.
* we only used Didi to move around the city, so I can’t say anything about the transportation
* there are some restaurants next to the hotel and a tiny supermarket (but we used food delivery services, and a cute robot delivered it to our room)
The room is nice, clean and cosy with the little tables to eat, nets on the windows protect you from the mosquitoes, aircon works well.
Little tip: there’s a van that goes from the train station in Yiwu to Hengdian (35 yuan). They will drive you straight to your hotel.
Response from Property: Hello dear guest, we are happy to see you share your stay with us and satisfied with our hotel! The hotel site is superior and convenient, opposite to the railway station, surrounded by subway lines 1 and 5, we also provide free parking for friends who are traveling by car, so that the pace of the trip is more relaxed. In terms of hygiene, we strictly follow the high standard cleaning and disinfection process to ensure that every room is clean and tidy, creating a healthy and hygienic accommodation environment for you. Everywhere in the hotel, you can meet the cute and lovely robots who love to work busily to deliver takeaways and other items for guests, creating a technological and convenient accommodation experience for you. We look forward to welcoming you again! We wish you a pleasant journey!Sincerely,IHG Social Listening Team.
Sunnyellow
King Room
Stayed in Jun 2024
Couples
15 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Love their breakfast. One of the best breakfast we had in China for one month. (Of course because we paid extra for it).
Room running a little old door is a little faulty but the overall experience does not make us unhappy. Very good location and safe environment If you want to visit Heng dian.
Response from Property: Hello dear guest, thank you for giving the hotel a favorable review in all aspects. We are located next to Qinwang Palace Scenic Spot, about 2 minutes' walk to Qinwang Palace, about 5 minutes' walk to Dream Valley (Gate 2), adjacent to Ming and Qing Dynasty Palace Garden, Qingming Riverside Scene, Guangzhou Street Hong Kong Street, which makes guests' traveling more convenient. Breakfast as the hotel's brand features, from our catering team's heart cooking, in addition to regular Chinese and Western meals, there are local specialties, freshly boiled noodles stalls, freshly ground coffee and so on to meet the different taste buds, to give you open the day full of vitality, look forward to meeting you again, I wish you a happy life!Sincerely,IHG Social Listening Team.
Pasu
King Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Excellent location with a good service mind people. Even through they cannot speak english at all but they are very nice with warm welcome service.
The location is close to Palace of Qin just 300 m. You can see Hengdian view from the window.
The amenity and drink can be ask at counter anytime. !!!! Such a nice hotel
Response from Property: Dear guests, thank you for visiting Holiday Inn Express Dongyang Hengdian, thank you for your recognition of our hotel location and service, we are located in the northern part of Hengdian Town, Dongyang City, next to the famous attractions of the Qinwang Palace scenic area, and there are plenty of free parking spaces, about 2 minutes walk to the Qinwang Palace, about 5 minutes walk to the Valley of Dreams (Gate 2), adjacent to the Ming and Qing Dynasty Palace Court, the Riverside Map of Qingming City, the Hong Kong Street scenic spots of the Guangzhou Street, the Dream The Bund and other attractions, superior location, easy to travel, we want to think of guests, anxious guests need, each seemingly simple experience, behind the hidden ingenuity and heart, so that your journey a little more relaxed, more happy. Welcome you often come, wish you all the best!Sincerely,IHG Social Listening Team.
Guest User
Smart Choice Standard Twin Room
Stayed in Oct 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Nov 23, 2024
The location is in front of the Qin Emperor and surrounding by many restaurants and clothes rental shops. The staffs are nice and helpful to book car for us. The room is modern design and clean. The only unhappy thing is the noise from the other rooms. I can hear people in the other rooms talking at night.
Response from Property: Dear Guest, Thank you very much for choosing to stay at our hotel and giving us a review. We are located in the north of Hengdian town next to the famous attraction Qinwang Palace Scenic Spot, and provide spacious free parking lot, about 2 minutes walk to the Qinwang Palace, about 5 minutes walk to the Dream Valley (Gate 2), adjacent to the Ming and Qing Dynasty Palace, Qingming Shanghe Tu, Guangzhou Street Hong Kong Street Scenic Spot, Dream Bund and so on, and surrounded by many restaurants and food, so that you can stay and travel more hassle-free. We know that every guest's experience is unique, and our goal is to do our best to meet the needs of every guest and create a comfortable and cozy home away from home for you. Room sound insulation, we attach great importance to the issue, during the stay, if it affects your rest, feel free to tell us to adjust for you, look forward to welcoming you again to stay, wish you a pleasant trip!Sincerely,IHG Social Listening Team.
Guest User
Twin Room
Stayed in Sep 2024
Travel with friends
2 review
4.5/5
Great
Posted on Oct 14, 2024
It is located at the entrance of Emperor of Qin. However a bit far from the city center such as night market. We use didi all the time during our stay. The room's facilitation is alright meeting all basic needs. The staff and reception can barely speak English or not all all, but very willing to help.
Response from Property: Hello, Dear Guest, Thank you for your stay and your comments about our hotel. We are located in the north of Hengdian Town, next to the famous attractions of Qinwang Palace Scenic Spot, and provide a spacious free parking lot, about 2 minutes walk to the Qinwang Palace, about 5 minutes walk to the Valley of Dreams (Gate 2), adjacent to the Ming and Qing Dynasty Palace Garden, Qingming Shanghe Tu, Guangzhou Street Hong Kong Street Scenic Spot, Dream Bund, etc., surrounded by many restaurants and food, so that you can stay and travel more worry-free. Holiday Inn Express provides guests with quality assurance, clean and comfortable environment with global standard, selecting imported soft beds, exquisite bathroom facilities, and providing you with a free nutritious breakfast, free Internet access and many other value-added services, waiting for you to visit us at any time, and we sincerely invite you to come back again, wishing you a smile and a happy life. Sincerely,IHG Social Listening Team.
Kelli Twe
King Room
Stayed in Mar 2024
Couples
3 review
3.7/5
Posted on Apr 4, 2024
Hotel is located right beside Qin Palace scenic area, but is isolated with one restaurant beside the hotel and a few similar Chinese restaurants down the street. Best to get a cab for travelling especially at night. Hotel room does not provide fridge which is a down side but free self service laundromat made up for it. My partner got sick on the second day and staff Rosie (Ling) was super helpful by assisting me with medicine delivery as I did not have a local number and did not want to travel out alone. 非常感谢前台 Rosie 的帮助!
Response from Property: Dear guests, thank you for your stay. The fresh, elegant, comfortable and natural design style, passionate and full of service, convenient and superior location will surely bring you a comfortable feeling. Xiaozhi's home is located at the entrance of Qinwang Palace Scenic Spot, a famous attraction of Hengdian Film and TV City in Hengdian Town, Dongyang City, which enables you to visit Qinwang Palace Scenic Spot and feel the ancient culture conveniently. In terms of service, the hotel listens to the guests' voices, "what you care most is also what we care about" is always running through the whole service, providing guests with attentive and thoughtful, fast and efficient service. Simple and cozy hotel, no unnecessary cumbersome experience, for you to rest, relax or a little work. Your suggestions on the refrigerator we will also feedback to the management for reference, thank you for your stay and affirmation of Rosie, hope to have the opportunity to welcome your patronage again, I wish you a pleasant journey.Sincerely,IHG Social Listening Team.
Sheepingbaseball
Superior Twin Room
Stayed in Feb 2024
Travel with friends
6 review
4.0/5
Very Good
Posted on Mar 16, 2024
Booked a room which comes with a little sitting area, was big and spacious. It is situated just opposite the Qin palace, which is really convenient, doesnt have much surrounding it though, laundry was self service, breakfast spread was simple, but couldnt ask for more with the room rates.
Overall a pretty new hotel.
Response from Property: Dear guests, thanks for staying at Holiday Inn Express Dongyang Hengdian, the hotel is located next to the Qin Wang Palace scenic spot, about 2 minutes walk to the Qin Wang Palace, about 5 minutes walk to the Dream Valley (Gate 2), adjacent to the Ming and Qing Dynasty Palace Court, Qingming Shanghe Tu, Guangzhou Street Hong Kong Street, making it more convenient for you to travel. Every morning, our restaurant selects fresh and healthy ingredients, vegetable salad, seasonal fruits, healthy coarse grains, crispy cereals, Chinese and western snacks, congee with sauces, seasonal dishes, fried rice and fried noodles, sausage and eggs, toast with butter jam, a variety of beverages with essential Ruixing freshly brewed coffee, and unique noodle stalls, which will energize you to start the journey of a new day. We apologize for not being able to satisfy you with the breakfast, and we will continue to update our menu, so we look forward to welcoming you again and wishing you a pleasant journey!Sincerely,IHG Social Listening Team.
Guest User
Superior Twin Room
Stayed in Jun 2024
Family
4 review
4.0/5
Very Good
Posted on Jul 31, 2024
It’s one of the higher class chain hotel in the township. It takes only 5 mins drive to studio site and 8ish mins to night market street. You don’t expect luxury facilities; however, comfort and clean rooms are assured.
Response from Property: Dear guests, thank you very much for this support and trust! The hotel is next to the Qinwang Palace scenic area, about 2 minutes' walk to Qinwang Palace, about 5 minutes' walk to Dream Valley (Gate 2), adjacent to the Ming and Qing Dynasty Palace, Qingming Riverside Scene, Guangzhou Street Hong Kong Street Scenic Area, Dream Bund, etc. We have plenty of free parking spaces for you to enjoy a hassle-free travel experience. In terms of hygiene, we strictly follow the high standard cleaning and disinfection process to ensure that each room is clean and tidy, creating a healthy and hygienic environment for you to stay. We look forward to serving you again and wish you all the best!Sincerely,IHG Social Listening Team.
anj726
Queen Room With View
Stayed in Nov 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 7, 2024
I loved my stay at Holiday Inn Hotel Dongyang!
The hotel is right across Qin Palace, and also close to Dream Valley so if you arrive in Hengdian early, you will be able to go to two Hengdian sites in one day.
Thank you to all the kind staff who helped me, even though there was a language barrier, still they were able to make my stay in Hengdian way fun! Kevin helped me check in earlier than what was noted in the reservation. Winter, who works during the graveyard shift helped me figure out the shooting location of a drama that is not in Hengdian, and Wendy Guo helped me connect with a Didi driver and let me order food via her phone.
The food choices are good since I'm not really familiar with Chinese cuisine. I was able to stuff myself up before going out. You have to eat a heavy breakfast as the Hengdian sites are huge, loads of walking to do!
The hotel is also like 10-15 minutes away (by car) to the Ming-Qing Palace metro station.
Will book this hotel again ❤️
Response from Property: Dear guests, thank you for your stay and heartfelt review, we are located in the north of Hengdian Town, Dongyang City, next to the famous attractions of the Qinwang Palace scenic spot, and there are ample free parking spaces, about 2 minutes walk to the Qinwang Palace, about 5 minutes walk to the Dream Valley (Gate 2), adjacent to the Ming and Qing Dynasty Palace Court, Qingming Riverside, Guangzhou Street Hong Kong Street scenic spot, the Dream Bund and so on. As a member of the InterContinental Hotels Group, we have a meticulous guest service system, high-end simple decoration design, humanized facilities, dedicated to providing every guest with a pleasant experience of body and mind. Here, you can enjoy high-speed Wi-Fi, experience the comfort of dreamy bedding and branded bathrooms, as well as nutritious Chinese and Western breakfast buffet will start a brand new day for you. Every morning, the restaurant selects fresh and healthy ingredients, vegetable salad, seasonal fruits, healthy grains, crispy cereals, Chinese and Western snacks, congee with sauces, seasonal dishes, fried rice and noodles, sausage and eggs, toast with butter and jam, a variety of beverages and the indispensable Ruixing freshly brewed coffee, and unique noodle stalls, which will energize you to start a new day. We look forward to seeing you again and wish you a pleasant journey.Sincerely,IHG Social Listening Team.
DewiVir
King Room
Stayed in May 2024
Family
3 review
3.2/5
Posted on Jun 12, 2024
Room okay, a bit dusty for the floor, about the amnesti we need to asked at the reception. location right on front of Qing Wang Palace, just across the street. Breakfast good, nearby have some local restaurant.
Response from Property: Hello dear guests, thank you very much for this support and trust! The hotel is next to the Qinwang Palace Scenic Spot, about 2 minutes walk to the Qinwang Palace, about 5 minutes walk to the Dream Valley (Gate 2), adjacent to the Ming and Qing Dynasty Palace, Qingming Riverside, Guangzhou Street Hong Kong Street Scenic Spot, the Dream Bund and so on, we have plenty of free parking spaces, so that you can enjoy a worry-free travel experience. Sorry for the dust on the floor is not clean, we will follow up to strengthen the cleaning and inspection, thank you for your encouragement, we will do better, look forward to your return.Sincerely,IHG Social Listening Team.
Wai Yee Loh
Superior King Room
Stayed in Sep 2024
Family
9 review
4.2/5
Very Good
Posted on Oct 20, 2024
Some front desk staff did not seem helpful
Response from Property: Dear guests, we are deeply sorry for your experience during your stay at the hotel! The service problems mentioned in your feedback, we will certainly strengthen the improvement, and constantly improve the quality of our services, correct service attitude, to maintain the brand should be the level of service. If you next time to this, I hope to book this hotel again, give us a chance to apologize. We look forward to seeing you again and wish you a happy life.Sincerely,IHG Social Listening Team.
Luchia Kuprava
Twin Room
Stayed in Jun 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Perfect location, very clean, breakfast delicious.
Response from Property: Hello dear guest, thank you for giving the hotel a favorable review in all aspects. We are located next to the Qinwang Palace Scenic Spot, about 2 minutes walk to the Qinwang Palace, about 5 minutes walk to the Dream Valley (Gate 2), adjacent to the Ming and Qing Dynasty Palace, Qingming Shanghetu, Guangzhou Street, Hong Kong Street, so that guests travel more convenient. We strictly supervise the hygiene, cleaning staff carefully clean every corner, the guest room fabrics are "one guest, one change", and there are high temperature disinfection and legionella water quality testing, etc., to provide guests with both clean and safe living environment. In terms of breakfast, we are more carefully planned, and strive to bring you a feast for your taste buds, with a rich variety of Chinese and Western breakfast varieties, including a variety of Western bakery bread, snacks, fresh fruits, salad, yogurt, etc., as well as all kinds of beverages, coffee, and open file (noodles, omelette), etc., for your choice, to energize you to a new day, and to make your journey more beautiful. We warmly welcome you to visit us again and wish you a happy life!Sincerely,IHG Social Listening Team.
Minlaphat
King Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 24, 2024
Good condition good place recommend
Response from Property: Dear guests, thank you for taking time out of your busy schedule to give this valuable review. We are dedicated to creating a meticulous and thoughtful quality service for every customer, and make every effort to be fully prepared to help you feel at ease and comfortable at all times with our meticulous care! Clean and tidy rooms, high-quality bedding, refreshing bath experience, Chinese and Western combination of nutritious breakfast, etc., are all the details of the hotel partners to serve, only hope to let you go out at all times you feel the beauty of the journey. Sincerely invite you to come again, wish you a happy journey!Sincerely,IHG Social Listening Team.