Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.1
Service9.2
Cleanliness9.2
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All reviews(598)
Positive reviews(585)
Reviews with photos/video(113)
Clean and tidy(64)
Great value for money(23)
Classy environment(21)
Friendly front desk staff(20)
Perfect for business trips(17)
Delicious breakfast(14)
Convenient parking(12)
Stayed multiple times(4)
Negative reviews(13)
yuichi726
Cozy Queen Room
Stayed in Feb 2023
Business traveler
1 review
10/10
Outstanding
Posted on Mar 13, 2023
Very nice for business trip to sleep.
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在 壹號優客酒店(桑園店)的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Guest User
Cozy 2-bed Room
Stayed in Apr 2024
Business traveler
58 review
10/10
Outstanding
Posted on May 11, 2024
The room is clean, comfortable and quiet. The front desk lady is warm and polite. The breakfast is rich! Most importantly, it is close to the company and convenient for invoicing! It is a must-have for every business trip! Peace of mind and time-saving!
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Business traveler
5 review
10/10
Outstanding
Posted on Apr 28, 2024
Very good choice, the sanitation, facilities and layout are very reasonable, quiet, and very good for rest at night. There is also breakfast, and the cost performance is very high. The room area should be more than 30 square meters.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again
Guest User
Deluxe Queen Room
Stayed in Nov 2023
Solo traveler
12 review
5.5/10
Posted on Jan 1, 2024
The hygiene is poor, the dust, hair, and floor are not cleaned. The sofa is covered with dust. Can't you see such obvious things? The floor and slippers are all covered with cigarette stains...
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at No.1 Uker Hotel (Sangyuan Branch). We are very sorry that you are disappointed with your stay. We apologize for this. We will seriously study the problems you mentioned and actively rectify them. We will strengthen the management of hotel hygiene and strive to bring you better service. Please believe that we want to do more for our guests. The hotel immediately arranged for someone to clean the carpet and replace the slippers with smoke stains immediately. The Housekeeping Department held a special meeting on hygiene issues. In the coming days, we will carry out serious rectification on hygiene issues, strive to not let go of every detail and every corner. The hotel management will follow up on this issue with full authority to prevent it from happening again. Thank you very much for your valuable suggestions, which let us discover our shortcomings. We hope to provide you with a satisfactory stay experience when you stay next time!
Xianqiliuhaizuoxiangba!
Cozy Queen Room
Stayed in Nov 2023
Business traveler
114 review
10/10
Outstanding
Posted on Jan 4, 2024
Don't flirt with other girls, and keep your distance in front of the opposite sex, because I will be jealous and sad. Don't lie to me, don't be perfunctory to me, don't see my message and don't reply (unless you are busy), and don't suddenly disappear in the middle of chatting. I love to daydream and have no sense of security. I hope you will always be there. When I quarrel with you, because I love you the most at that time, you must cherish me, try to let me go, and talk to me reasonably. If you yell at me, I will feel wronged, just coax me, I am really super easy to coax, I hope you don't abandon me!
Original TextTranslated by Google
Response from Property: Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you! Your good comments. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
pyp_david
Deluxe Suite (with mahjong)
Stayed in Apr 2024
Business traveler
13 review
10/10
Outstanding
Posted on May 14, 2024
The front desk service is very good. I went to Vienna next door, but the service attitude was terrible, so I changed to this one and I am happier staying here.
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue to work hard and make progress. No. 1 Youke Hotel (Sangyuan Branch) is a comfortable hotel built to high standards under the No. 1 Group. All mattresses are Dongbao mattresses. Each room is equipped with two pillows, a memory pillow and a duck down pillow. All rooms have fully intelligent voice Xiaodu guest control, which allows you to not only feel the warm service, comfortable sleep, and warm butler service during your stay, but also experience the charm of modern technology. I look forward to serving you next time.
Guest User
Cozy Queen Room
Stayed in Sep 2023
Business traveler
34 review
8.0/10
Very Good
Posted on Oct 30, 2023
<The room is quite big and the bed is very comfortable! I don’t know how to use the Xiaodu voice speaker (no manual)
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing No.1 Youke Hotel (Sangyuan Branch). No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Dongguan easy, pleasant and smooth. We look forward to your visit again to experience the different style of No.1. Wish you all the best
Guest User
Deluxe Queen Room
Stayed in Dec 2023
Business traveler
1 review
10/10
Outstanding
Posted on Jan 11, 2024
Very good service attitude, very comfortable
Original TextTranslated by Google
Response from Property: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is our vitality, thousands of words are summed up in one sentence, thank you for your support to the hotel.
Liemahuangjiuhuangzhentu
Deluxe Queen Room
Stayed in Feb 2024
Solo traveler
32 review
10/10
Outstanding
Posted on Mar 29, 2024
Facilities: There is a bus stop downstairs, which is convenient for travel.
Sanitation: Clean and tidy.
Environment: The environment is relatively good, very quiet, and the sound insulation is also good.
Service: The front desk service is very enthusiastic.
Original TextTranslated by Google
Response from Property: Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you! Your good comments. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Guest User
Cozy Queen Room
Stayed in Nov 2023
Business traveler
4 review
10/10
Outstanding
Posted on Jan 10, 2024
Good service, good attitude
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. No. 1 Youke Hotel (Sangyuan Branch) is a comfortable hotel built to high standards under the No. 1 Group. All mattresses are Dongbao mattresses. Each room is equipped with two pillows, a memory pillow and a duck down pillow. All rooms have fully intelligent voice Xiaodu guest control, which allows you to not only feel the warm service, comfortable sleep, and warm butler service during your stay, but also experience the charm of modern technology. I look forward to serving you next time!
Anonymous User
Cozy 2-bed Room
Stayed in Nov 2023
Business traveler
1 review
10/10
Outstanding
Posted on Dec 6, 2023
Very good service attitude
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue to work hard and make progress. No. 1 Youke Hotel (Sangyuan Branch) is a comfortable hotel built to high standards under the No. 1 Group. All mattresses are Dongbao mattresses. Each room is equipped with two pillows, a memory pillow and a duck down pillow. All rooms have fully intelligent voice Xiaodu guest control, which allows you to not only feel the warm service, comfortable sleep, and warm butler service during your stay, but also experience the charm of modern technology. I look forward to serving you next time.
Guest User
Cozy Queen Room
Stayed in Dec 2023
Business traveler
7 review
6.0/10
Posted on Jan 30, 2024
The toilet flush button won't go down. I changed three rooms in a row and they all had the same problem. In the fourth room, the flush button wouldn't go down even after the third press. I can only say that I'll just put up with it for the sake of the low price.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad stay experience you have. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. Regarding the problem of the toilet button in the room, the hotel engineering department has stepped up maintenance to ensure that such problems will not occur again next time you stay. We are deeply sorry for the inconvenience caused to you.
Guest User
Deluxe 2-bed Room
Stayed in Jun 2023
Family
18 review
10/10
Outstanding
Posted on Jul 31, 2023
The hotel has a good location, good facilities, rich breakfast, good hygiene, thoughtful and warm service, and a home-like feeling. This is the third time I have stayed in this hotel this year and I am very satisfied!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! It is our great honor to have you choose us every time. We are delighted by your consistent support. We look forward to meeting you again!
Guest User
Cozy Queen Room
Stayed in Dec 2023
Business traveler
29 review
8.0/10
Very Good
Posted on Jan 26, 2024
This price, this level, is amazing! The curtains are still electric, the windows are big, and the laundry room is different from the All Seasons. The washing machine is a turbine type and uses washing powder, but at this price, it is already very good.
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue to work hard and make progress. No. 1 Youke Hotel (Sangyuan Branch) is a comfortable hotel built to high standards under the No. 1 Group. All mattresses are Dongbao mattresses. Each room is equipped with two pillows, a memory pillow and a duck down pillow. All rooms have fully intelligent voice Xiaodu guest control, which allows you to not only feel the warm service, comfortable sleep, and warm butler service during your stay, but also experience the charm of modern technology. I look forward to serving you next time.
Guest User
Cozy Queen Room
Stayed in Oct 2023
Business traveler
1 review
10/10
Outstanding
Posted on Nov 3, 2023
The hotel environment is good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality. Thousands of words are summed up in one sentence: Thank you for your support of the hotel.