Ramada Plaza by Wyndham Dongguan Songshan Lake Reviews
Ramada Plaza by Wyndham Dongguan Songshan Lake
Songshanhu Avenue Industrial West Road to Technology 4th Road, Liaobu Town, Dongguan, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
9.7/10
Excellent
1312 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.7
Service9.7
Cleanliness9.7
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All reviews(1312)
Positive reviews(1300)
Reviews with photos/video(673)
Friendly front desk staff(187)
Delicious breakfast(162)
Many amenities(106)
Perfect for business trips(93)
Clean pool(54)
Great swimming pool(54)
Delicious buffet(24)
Has play area for children(21)
Negative reviews(12)
Guest User
Deluxe Twin Room
Stayed in Apr 2025
Business traveler
6 review
9.5/10
Amazing
Posted on May 25, 2025
Clean, nice hotel, in the Songshan area. Perfect for business travellers.
The room is spacious and clean, with all comodities. The staff is friendly and helpful.
The breakfast buffet is really great, with a lot of choice, Western and Chinese.
Convenient location, with a big shopping mall located from a 10-min walk.
Response from Property: We apologize for not being able to satisfy you and not receiving your 5 rating. And thank you for your recognition of our hotel. We strive to improve the quality of our services and facilities to meet the needs of each customer. Your comments inspire us to constantly surpass ourselves.Looking forward to seeing you again and welcoming you to our hotel again!--Sincerely, Xiao Mei of Genuine Service.
Guest User
View Twin Room
Stayed in Apr 2025
Business traveler
3 review
10/10
Outstanding
Posted on May 25, 2025
Very nice breakfast
Response from Property: He He! Thank you for your kind words. We strive for better service and exceptional quality to bring you an enhanced accommodation experience. Your satisfaction is the greatest affirmation of Xiao Mei's efforts. Our buffet breakfast.prepared daily by senior chefs using carefully selected fresh ingredients features a rich variety of Chinese and Western dishes designed to delight your taste buds and energize your day. This unexpected encounter with you makes us cherish this special connection. We will treasure it doubly and look forward to our next meeting.----Sincerely, Xiao Mei of Genuine Service.
Mohiuddin
Deluxe King
Stayed in May 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 1, 2025
Great location - absolutely 5-star service - amazing front desk staff. I was impressed with the personal touches they gave to my room - felt welcoming and like home.
Response from Property: Wow~ Your five-star review has lit up the hearts of our front desk staff! Every word of praise and every word of affirmation you've said proves that our efforts have been recognized! We put the best and most genuine things into your experience, making it warm and pressure-free, genuine and not flashy. Your good impression of us is the greatest affirmation and motivation for us. We will keep working hard! Let more relatives and friends like us. Thank you for our first meeting. May we become family forever!!!--- Looking forward to seeing you next time, Xiao Mei
Pietro Mincuzzi
Deluxe King
Stayed in Mar 2025
Business traveler
11 review
8.0/10
Very Good
Posted on Jun 29, 2025
I don't remember if I already gave a reference for a previous visit.
I am sure that this time the experience was quite ok and I got help ordering some delivery food given that the kitchen was closed already
Response from Property: Dear guest, thank you for your support and trust in the hotel! Xiaomei deeply regrets not receiving your 5 points. Revising and improving from the details, 'Do what you want and leave the rest to us' is the service tenet of the hotel. We have been striving and practicing it, and the road ahead is long and arduous. We hope to have the opportunity to meet you again in the near future and witness our growth. Wishing you a happy life! ——Xiaomei's reflection on the wall
Guest User
Deluxe King
Stayed in Jul 2024
Business traveler
9 review
10/10
Outstanding
Posted on Aug 4, 2024
Awesome place to stay, staffs are all very friendly and helpful.
Manager Jacky upgraded my room to city view and 3 breakfast for free, thank you Jacky! The girl on night shifts always helped me bring my stuff to my room when I got too much.
They even gave me chef handmade cookies every time I went for breakfast.
It’s about 5mins walk to the shopping mall.
Would definitely stay here again for next visit. :)
Response from Property: Wow~ what a heart-warming feedback from our valued customer! Thanks for the recognition for our hotel. We strive to enhance the quality of our services and amenities to satisfy the needs for each of our customers. Your review motivates us to keep transcending ourselves. We’re looking forward to your next stay! ——sincere Xiaomei
Guest User
Standard King
Stayed in Mar 2025
Business traveler
1 review
8.0/10
Very Good
Posted on Apr 7, 2025
All together nice hotel in this area for a business trip! I will be back soon
Response from Property: Dear valued guests, thank you for your support and trust in our hotel! We apologize for not providing you with satisfactory service. Xiao Mei deeply regrets it. From the details, we will make improvements and enhancements to our service. "Do what you want, and leave the rest to us" is our service mission. We are always striving to achieve this and put it into practice. The road ahead is long and winding, but we hope to have the opportunity to meet you again soon and witness our growth. Wishing you a pleasant life! - Reflecting on her mistakes, Xiao Mei.
Markus Stamm
Standard King
Stayed in Nov 2024
Business traveler
5 review
10/10
Outstanding
Posted on Dec 10, 2024
Great hotel, staff are very friendly and helpful. Great spacious rooms with all amenities! We will come back!
Response from Property: Wow~ what a heart-warming feedback from our valued customer! Thanks for the recognition for our hotel. We strive to enhance the quality of our services and amenities to satisfy the needs for each of our customers. Your review motivates us to keep transcending ourselves. We’re looking forward to your next stay! ——sincere Xiaomei
Pietro
Standard Twin
Stayed in Oct 2024
Business traveler
19 review
6.5/10
Posted on Nov 29, 2024
Don't get me wrong, most of things are definitely up to standard and there is no need to waste words on them. the point that is absolutely disappointing is that the place does not have a bar or even a selling machine to buy a drink apart of some shitty soft drinks from a ugly vending thing that only serves to Chinese nationals.
Such a hotel with no bar and no capability to deliver to the room is like a Rolls Royce without steering wheel, luxury and useless.
Response from Property: Dear valued guests, thank you for your support and trust in our hotel! We apologize for not providing you with satisfactory service. Xiao Mei deeply regrets it. From the details, we will make improvements and enhancements to our service. "Do what you want, and leave the rest to us" is our service mission. We are always striving to achieve this and put it into practice. The road ahead is long and winding, but we hope to have the opportunity to meet you again soon and witness our growth. Wishing you a pleasant life! - Reflecting on her mistakes, Xiao Mei.
Liz369
Standard King
Stayed in Jul 2024
Family
34 review
10/10
Outstanding
Posted on Sep 1, 2024
An excellent stay in SongshanLake. The children were so happy with the amenities. Exceptional service with a delicious seafood buffet dinner and great breakfast. We highly recommend the Ramada Songshan Lake for your stay when visiting Songshan Lake. Also, very close to Mixc Mall. Super convenient.
Response from Property: Wow~ what a heart-warming feedback from our valued customer! Thanks for the recognition for our hotel. We strive to enhance the quality of our services and amenities to satisfy the needs for each of our customers. Your review motivates us to keep transcending ourselves. We’re looking forward to your next stay! ——sincere Xiaomei
Laurent Prout
Deluxe King
Stayed in Apr 2024
Business traveler
2 review
9.0/10
Great
Posted on May 6, 2024
Very good service. Very friendly staff.
Breakfast Buffet could be better for the standing of the hotel and the price.
Response from Property: We apologize for not being able to satisfy you and not receiving your 5 rating. And thank you for your recognition of our hotel. We strive to improve the quality of our services and facilities to meet the needs of each customer. Your comments inspire us to constantly surpass ourselves.Looking forward to seeing you again and welcoming you to our hotel again!
Guest User
Standard King
Stayed in Jul 2025
Business traveler
2 review
10/10
Outstanding
Posted on Aug 8, 2025
Very nice service
Response from Property: 親,看到您的點評小美心裏萬分開心呢!很榮幸我們的服務得到您如此高的評價,我們將繼續維持這份熱情真摯的為您服務,我們也始終堅信用心就能做好,付出就有收穫。松山湖華美達廣場酒店,坐落於粵港澳大灣區的黃金腹地—松山湖高新區,南鄰香港、深圳,北靠廣州,地理位置優越。無論您是商務出行,購物旅遊,都很方便。小美的家人們都期待再次與你相見喲--值得信賴的小美
Guest User
Standard King
Stayed in Jun 2024
Business traveler
1 review
10/10
Outstanding
Posted on Aug 2, 2024
Very friendly service. The hotel is super comfortable 🥰
Response from Property: Wow~ what a heart-warming feedback from our valued customer! Thanks for the recognition for our hotel. We strive to enhance the quality of our services and amenities to satisfy the needs for each of our customers. Your review motivates us to keep transcending ourselves. We’re looking forward to your next stay! ——sincere Xiaomei
Guest User
Standard Twin
Stayed in Jul 2024
Business traveler
5 review
10/10
Outstanding
Posted on Aug 9, 2024
very good experience. clean room.
Response from Property: Wow~ what a heart-warming feedback from our valued customer! Thanks for the recognition for our hotel. We strive to enhance the quality of our services and amenities to satisfy the needs for each of our customers. Your review motivates us to keep transcending ourselves. We’re looking forward to your next stay! ——sincere Xiaomei
Anonymous User
Standard King
Stayed in Aug 2023
Business traveler
6 review
10/10
Outstanding
Posted on Sep 24, 2023
Very nice
Response from Property: 親親~ 感謝您的5分點評哦! 每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望東莞松湖灣華美達廣場酒店會是您回憶裏最温馨最獨特的那個! 常回來看看哦,祝: 安好! ———越來越好的小美
Guest User
Deluxe King
Stayed in Nov 2023
Business traveler
2 review
10/10
Outstanding
Posted on Dec 6, 2023
Best hotel for business travelers in the area, highly recommended!
Response from Property: Wow~ what a heart-warming feedback from our valued customer! Thanks for the recognition for our hotel. We strive to enhance the quality of our services and amenities to satisfy the needs for each of our customers. Your review motivates us to keep transcending ourselves. We’re looking forward to your next stay! ——sincere Xiaomei