Swan Lake Hotel

Swan Lake Hotel Reviews

Swan Lake Hotel

Tian'ehu Road, Changping Town, Dongguan, Guangdong, 523562, ChinaView Hotel Details
Swan Lake Hotel
Swan Lake HotelSwan Lake HotelSwan Lake Hotel
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Swan Lake Hotel Guest Reviews

4.5/5
Good
656 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(656)
Positive reviews(641)
Reviews with photos/video(240)
Friendly front desk staff(64)
Great value for money(58)
Great location(34)
Convenient parking(32)
Easy to get around(29)
Large rooms(18)
Stayed multiple times(11)
Many dining options(2)
Negative reviews(15)
Pedro Changala
Deluxe Queen Room
Stayed in Mar 2023
Solo travelers
13 review
3.2/5
Posted on Apr 10, 2023
Older hotel however very affordable and in a convenient location.
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Guest User
Standard Queen Room
Stayed in Dec 2024
Other
3 review
5.0/5
Outstanding
Posted on Jan 21, 2025
The front desk lady is very considerate. I stay at her house when I'm on a business trip. I'm a regular customer.
Original TextTranslated by Google
Response from Property: Dear distinguished guests! First of all, thank you for your support and recognition of Swan Lake Hotel. We pay attention to every detail and strive to provide guests with a comfortable and warm accommodation experience. Thank you again for choosing Swan Lake Hotel! I wish you a pleasant journey!
Guest User
Cozy Queen Room
Stayed in Dec 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Jan 21, 2025
The lady's service is very thoughtful. She smiles every time she comes. The hotel environment is also very clean. I am very satisfied
Original TextTranslated by Google
Response from Property: Dear distinguished guests! First of all, thank you for your support and recognition of Swan Lake Hotel. We pay attention to every detail and strive to provide guests with a comfortable and warm accommodation experience. Thank you again for choosing Swan Lake Hotel! I wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Dec 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jan 16, 2025
The room is nice, the service is satisfactory, the room is clean, the bed is soft and comfortable
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! First of all, thank you for your support and recognition of Swan Lake Hotel. We pay attention to every detail and strive to provide guests with a comfortable and warm accommodation experience. Thank you again for choosing Swan Lake Hotel! I wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Dec 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Feb 10, 2025
The room is big, the bed is big and comfortable, the air is good, I stay here every time I go on a business trip
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Swan Lake Hotel and giving us a good review! Your encouragement is the driving force for our continuous progress. We will continue to work hard to provide guests with more thoughtful and comfortable services. We will work hard to improve our shortcomings! I sincerely hope that you can choose the hotel again and give the hotel the opportunity to serve you to experience our progress! Finally, I sincerely look forward to your visit again!
Guest User
Standard Queen Room
Stayed in Dec 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The hotel front desk lady provided good service and the environment was good. It was very nice👍
Original TextTranslated by Google
Response from Property: 尊敬的貴賓您好！首先感謝您對天鵝湖酒店的支持與認可，我們注重每一個細節，力求為客人提供舒適温馨的住宿體驗，再次感謝您選擇天鵝湖酒店!祝您旅途愉快！
Guest User
Business 2-bed Room
Stayed in Nov 2024
Other
35 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The service is very good. The surrounding environment is very good. It is very suitable for business trips. The front desk service is also very good. They greet you as soon as you enter the door.
Original TextTranslated by Google
Response from Property: Dear distinguished guests! First of all, thank you for your support and recognition of Swan Lake Hotel. We pay attention to every detail and strive to provide guests with a comfortable and warm accommodation experience. Thank you again for choosing Swan Lake Hotel! I wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The front desk lady provided good service and was very enthusiastic Hygiene: very clean and the room was very tidy Environment: very good, not bad Facilities: very complete
Original TextTranslated by Google
Response from Property: Dear distinguished guests! First of all, thank you for your support and recognition of Swan Lake Hotel. We pay attention to every detail and strive to provide guests with a comfortable and warm accommodation experience. Thank you again for choosing Swan Lake Hotel! I wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The front desk lady provided good service and greeted me as soon as I entered the door. The area is also very prosperous and convenient for eating.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，您好！非常感謝您下榻天鵝湖酒店並給予好評！您的鼓勵是我們不斷進步的動力，我們會不斷努力為客人提供更加周到舒適的服務。對於我們的不足，我們將努力改進！真心希望您能再次選擇酒店，給予酒店為您服務的機會來體驗我們的進步！最後，衷心期盼您再次蒞臨！
Guest User
Cozy Queen Room
Stayed in Oct 2024
Other
10 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The old brand Swan Lake Hotel has a very considerate service from the front desk lady, who is gentle and beautiful. The bed in the room is quite big. I stay in their hotel every time I go on a business trip.
Original TextTranslated by Google
Response from Property: Dear distinguished guests! First of all, thank you for your support and recognition of Swan Lake Hotel. We pay attention to every detail and strive to provide guests with a comfortable and warm accommodation experience. Thank you again for choosing Swan Lake Hotel! I wish you a pleasant journey!
Anonymous User
Cozy Queen Room
Stayed in Oct 2024
Other
60 review
4.5/5
Great
Posted on Dec 3, 2024
Facilities: Average, air conditioning is OK, heating is not very effective Sanitation: Cleaned every day Environment: There are many shops and supermarkets around, and it is convenient to eat Service: Very good attitude, good service awareness
Original TextTranslated by Google
Response from Property: Dear distinguished guests! First of all, thank you for your support and recognition of Swan Lake Hotel. We pay attention to every detail and strive to provide guests with a comfortable and warm accommodation experience. Thank you again for choosing Swan Lake Hotel! I wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Dec 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Big room, good service, cost-effective, good front desk
Original TextTranslated by Google
Response from Property: Dear distinguished guests! First of all, thank you for your support and recognition of Swan Lake Hotel. We pay attention to every detail and strive to provide guests with a comfortable and warm accommodation experience. Thank you again for choosing Swan Lake Hotel! I wish you a pleasant journey!
Xiaoyaokuaihuolinzi
Cozy Queen Room
Stayed in Sep 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 12, 2024
, the room is very spacious Facilities: good Sanitation: clean Environment: very good Service: great
Original TextTranslated by Google
Response from Property: Dear distinguished guests! First of all, thank you for your support and recognition of Swan Lake Hotel. We pay attention to every detail and strive to provide guests with a comfortable and warm accommodation experience. Thank you again for choosing Swan Lake Hotel! I wish you a pleasant journey!
Guest User
Cozy Queen Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 22, 2024
The service provided by the lady at the front desk is very good👍🏻Not bad𣎴
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! First of all, thank you for your support and recognition of Swan Lake Hotel. We pay attention to every detail and strive to provide guests with a comfortable and warm accommodation experience. Thank you again for choosing Swan Lake Hotel! I wish you a pleasant journey!
Guest User
Business Double Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The hotel is in a good location with good transportation. The front desk service on the first floor is very enthusiastic. The room is large, the decoration is neat and bright, the security is relatively high, the windows are large and the ventilation is good, it is clean and sanitary. The room is very quiet, the environment is comfortable, the service is thoughtful and enthusiastic, the bedding and bath towels are changed for each guest, and other transportation is also convenient.
Original TextTranslated by Google
Response from Property: Dear distinguished guests! First of all, thank you for your support and recognition of Swan Lake Hotel. We pay attention to every detail and strive to provide guests with a comfortable and warm accommodation experience. Thank you again for choosing Swan Lake Hotel! I wish you a pleasant journey!