Berlin International Hotel (Dongguan Wanda high-speed railway station, Humen)

Berlin International Hotel (Dongguan Wanda high-speed railway station, Humen) Reviews

Berlin International Hotel (Dongguan Wanda high-speed railway station, Humen)

No. 76-79 Yunhe North Road, Humen Town, Dongguan, Guangdong, 523915, ChinaSee Hotel Details
Berlin International Hotel (Dongguan Wanda high-speed railway station, Humen)
Berlin International Hotel (Dongguan Wanda high-speed railway station, Humen)Berlin International Hotel (Dongguan Wanda high-speed railway station, Humen)Berlin International Hotel (Dongguan Wanda high-speed railway station, Humen)
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Guest Reviews

8.1/10
194 review
Verified reviews
Location8.1
Amenities8.0
Service8.3
Cleanliness7.9
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All reviews(194)
Positive reviews(164)
Reviews with photos/video(26)
Large rooms(21)
Great value for money(17)
Classy environment(9)
Friendly front desk staff(7)
Perfect for business trips(6)
Strange smell in room(6)
Amazing natural light(2)
Good views(2)
Negative reviews(30)
Guest User
Featured Executive Room (Bathtub)
Stayed in May 2024
Solo traveler
45 review
10/10
Outstanding
Posted on Jun 2, 2024
Big room for a really good price, nice view from the window..
Response from Property: Thank you for staying in our hotel,Welcome for your next coming
Guest User
Featured Executive Room (Bathtub)
Stayed in Nov 2023
Couple
1 review
10/10
Outstanding
Posted on Dec 16, 2023
Very good, very beautiful
Response from Property: 尊敬的賓客:您好!感謝您對柏林國際酒店的一見鍾情!美麗的時光,不 經意間會邂逅誰的眼眸,文字裏泛舟,此次與您不期而遇,感謝這份 緣分,我們會倍加珍惜,期盼與您的下次相見!祝:安好!
Guest User
Elegant 2-bed Room
Stayed in Sep 2024
Traveling with friends
3 review
2.0/10
Posted on Oct 2, 2024
The room is extremely unhygienic. There is garbage under the bed. The carpet is very dirty, including the quilt, which is black. It feels like they don't change it for each guest. It is very different from the room pictures. There is no door to the bathroom. Most of the facilities are broken. There are other comments... It is indescribably bad. The room and corridor have a strong odor.
Original TextTranslated by Google
Response from Property: Hello, thank you for staying in our hotel! The hotel has experienced countless receptions, and its facilities inevitably bear the marks of time. We will continue to strengthen the daily maintenance and upkeep of its equipment and facilities. At the same time, we have been committed to providing guests with a warm and comfortable accommodation environment and creating an intimate "home away from home" for you. We will also make up for the shortcomings this time with better services. We hope that you will continue to pay attention to and support us. Thank you again for your review and we sincerely look forward to seeing you again.
Guest User
Featured Executive Room (Bathtub)
Stayed in Dec 2024
Other
9 review
2.0/10
Posted on Jan 2, 2025
How to describe it? It's just dirty and messy. The hotel is not cleaned properly and there is a peculiar smell. The lighting in the room is insufficient. Can you clean under the bed? There were several boxes of Viagra and used condoms under the bed. I was fed up. The bed sheets were not clean either. It was obviously blood stains left by ** but they said it was lipstick. They really thought the customers were **. Anyway, the environment was not worth the price. . . The bed is unstable and shaky. Is it because I have used too much sex? Oh my god, what has this bed been through? It is so dirty and not clean.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Hotel International Berlin! At the same time, we are sorry to learn that you did not have a perfect stay experience. We would like to express our sincere apologies. We have attached great importance to the problem you reported. We will also strengthen the service and skills training of our employees and make timely notes in your file. Next time, we will pay attention to your needs as soon as possible and make proper arrangements for you when you check in. Please believe that we are determined to make continuous improvements and progress. Your tolerance and trust will be our driving force to keep moving forward! In addition, if you or other guests have any questions during your stay, you can contact the hotel butler at any time and we will do our best to solve the problem for you. Xiaobai sincerely looks forward to your stay again and wishes you a happy life!
Guest User
Standard 3-bed Room
Stayed in Sep 2024
Traveling with friends
3 review
1.0/10
Posted on Oct 5, 2024
There are cockroaches* on the toothbrush table, and the floor is also dirty. The shower floor is very dirty. There is unflushed urine in the toilet. The toilet lid is yellow, and other places are white and very dirty.
Original TextTranslated by Google
Response from Property: Dear Lord: Thank you very much for your stay and review! Thank you for your opinion. During your stay, the hotel was fully booked and there were many tourists. Please forgive us! We will strengthen the improvement of the hotel's hardware and software facilities as well as the quality of service. Berlin International Hotel will regularly maintain and update the room environment, equipment and public area facilities to ensure that you have a more comfortable and clean environment when staying. We hope that you will have a brand new experience when you visit next time! Looking forward to visiting again!
Anonymous User
Comfy Queen Room
Stayed in Feb 2024
Business traveler
1 review
10/10
Outstanding
Posted on Mar 26, 2024
Not bad. The room is large, with large floor-to-ceiling windows. The room is also very quiet at night. There are a lot of people eating downstairs. The snack experience is very good. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Your evaluation is the best motivation for us to move forward. We will continue to improve the service awareness of hotel staff and attach importance to the improvement of service quality. All hotel staff are looking forward to your and your family's visit again! I wish you a happy life!
Liwenzhi
Elegant 2-bed Room
Stayed in Feb 2024
Business traveler
3 review
10/10
Outstanding
Posted on Apr 1, 2024
Not bad. Very comfortable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Berlin International Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. All staff of Berlin International Hotel look forward to your visit again!
Guest User
Elegant Queen Room
Stayed in Feb 2024
Traveling with friends
48 review
8.0/10
Very Good
Posted on Mar 8, 2024
All aspects are OK
Original TextTranslated by Google
Response from Property: Dear guests: Your evaluation is the best motivation for us to move forward. We will continue to improve the service awareness of hotel staff and attach importance to the improvement of service quality. All hotel staff are looking forward to your and your family's visit again! I wish you a happy life!
Guest User
Comfy Queen Room
Stayed in Feb 2024
Business traveler
12 review
10/10
Outstanding
Posted on Mar 25, 2024
The room is very cozy and close to the high-speed rail station. There is a clothing wholesale market downstairs, so it is very convenient for eating and other things. It is very friendly to people like us who are on business trips. It is very good.
Original TextTranslated by Google
Response from Property: Dear guests: Your evaluation is the best motivation for us to move forward. We will continue to improve the service awareness of hotel staff and attach importance to the improvement of service quality. All hotel staff are looking forward to your and your family's visit again! I wish you a happy life!
Guest User
Loft - 2-Room (Cards, 1 Living Room)
Stayed in Feb 2024
Other
1 review
2.0/10
Posted on Mar 6, 2024
This is a rubbish hotel. It's called International Hotel, but once you enter the room, it's like a guesthouse near the train station. It's rubbish. It's rubbish to the extreme.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Berlin International Hotel! At the same time, we are sorry to learn that you did not have a perfect stay experience. We would like to express our sincere apologies to you. We have attached great importance to the problems you reflected. We will also strengthen the training of staff services and skills, and make timely notes in your files. Next time, we will pay attention to your needs as soon as possible and make proper arrangements for you when you check in. Please believe that we have always been determined to make continuous corrections and progress. Your tolerance and trust will be our driving force to keep moving forward! In addition, if you and other guests have any questions during your stay, you can contact the hotel butler at any time, and we will do our best to solve the problem and provide services for you. Xiaoyue sincerely looks forward to your stay again and wishes you a happy life!
Anonymous User
Elegant Queen Room
Stayed in Jun 2023
Business traveler
13 review
10/10
Outstanding
Posted on Sep 23, 2023
Clean and comfortable, moderately priced, very cost-effective. Since it is close to the airport and the conference room is relatively large, it is very convenient to attend meetings here, and the breakfast is also rich.
Original TextTranslated by Google
Response from Property: Dear Master: Hello! Thank you for your trust in Berlin Hotel! Thank you for your generous praise and strong recommendation! It is really hard to leave Berlin. Berlin Hotel is your most beautiful and warmest home in Humen Fumin. Remember to come back often when you have time!
Guest User
Elegant 2-bed Room
Stayed in Mar 2024
Business traveler
9 review
10/10
Outstanding
Posted on Apr 10, 2024
Very good and very quiet 3336iinsusbdhhhhhhgvvsgsyagsggvvhhsgxoonnbhd
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a star-level standard. We look forward to the next trip, and we can create more perfect service for you.
Guest User
Elegant Queen Room
Stayed in Oct 2023
Solo traveler
3 review
9.0/10
Great
Posted on Dec 1, 2023
A bit disappointed. The room was emphasized to have a bay window, but it turned out to be just the window facing the building. However, it is well deserved to be called a superior sleeping room. It has a big bed and a nice shower. The best thing is that the air conditioner is cool and quiet. Unfortunately, there was a small one, and there was a problem with the toilet draining water. It became even more clogged after being turned on at night, so I had to check out early tomorrow morning.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for giving us your valuable suggestions in your busy schedule. We hope you will understand and correct some omissions in the process of serving you. Your satisfaction is our greatest pride. Maintaining high-quality service is our unremitting pursuit. We look forward to seeing you next time and wish you all the best.
Anonymous User
Featured Executive Room (Bathtub)
Stayed in Sep 2023
Traveling with friends
2 review
2.0/10
Posted on Oct 28, 2023
The hotel is shabby and messy. It is called an international hotel, but it is almost like a temporary house in the village. It is also far away from Wanda and the high-speed rail station, which is seriously inconsistent. Super bad review!
Original TextTranslated by Google
Response from Property: Dear Sir: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!
Guest User
Standard 3-bed Room
Stayed in Aug 2023
Business traveler
9 review
10/10
Outstanding
Posted on Oct 1, 2023
The hotel is very good, with a laundry room and dryer, but you can get a few baskets for washing, and it would be better to have another washing machine Facilities: perfect, very spacious Sanitation: clean Environment: quiet Service: in place
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Berlin International Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. All staff of Berlin International Hotel look forward to your visit again!