Midorinokaze Resort Kitayuzawa Reviews

Highly recommend this hotel for families. The outdoor onsen is humongous and mesmerizing. You can feel as if you’re a snow fairy enjoying the natural spa in Elsa’s winter wonderland. The onsen shower and skincare amenities were great and the cherry on top was the barley tea and vitamin c water machine in the locker area. Every guest using the onsen was polite and quiet giving each other enough space to enjoy themselves. The buffet is packed with all types of food - kids section available. Some staff spoke English and everyone was so kind and ready for their guests. Its proximity to the Shikotsu Lake was also amazing.

You are here because of the Onsen. Onsen was exceptional especially the outdoor ones. Food buffet was well cooked and Japanese style. We love the stay experience. However, the room has strong cigarette smell and insects from outdoor. Other than that, all was forgiven. The staff needed to learn more English and be more available to help.

Everything looks accurately to photos. Beds are comfy enough Breakfast and dinners are surprising good especially for those who like Japanese style crusine Outdoor bath during winter is a must try Difficult access using public transport. Good choice for self driven group

Hotel was prefect and the outdoor onsen was amazing! But the in-room facilities were a bit old fashioned, time to renovate!

The buffet dinner and breakfast are both nice. The outdoor hot spring is awesome. A very big pool surrounded by various small pools. You can touch the snow and step on the snow when feeling too warm. The room is very spacious.

Nice hotel to stay and onsen is their highlight. Breakfast and dinner buffets are yummy

Good and comfortable !! Got a nice view and a wonderful onsen!!

Fabulous Hotel with full amenities.

The room type includes a buffet dinner entry time (18:15-18:30). We arrived at the venue at 18:35 and were told that it was full. We were asked to wait for 15 minutes, which was very strange. What annoyed me the most was that the Japanese people who arrived after us were seated first while we were waiting. We expressed our incomprehension and the receptionist hurriedly helped us make arrangements. When I entered the restaurant, I found many empty seats, which was puzzling. The food quality is average, and there are food residues on many plates... The room hygiene was also average, with obvious blood stains on the bed sheets. There is still some water left in the electric water kettle. Even though I don't have a mysophobia, I still feel uncomfortable. 

The accommodation is suitable for relaxation. The food is good and there are many choices. If there is an opportunity, I will go back and use the service again.

The service is good, but the hygiene is really bad. The old and dilapidated bathroom is really smelly. I won't come again.

The outdoor hot spring in the snowy mountains is an unbeatable experience. The breakfast and dinner are rich in variety, the cuisine is high-quality, and the service is warm. The two of us took a bus from Ida for an hour or so with our three-year-old child and two large suitcases, but we still felt that the trip was worthwhile.

It's far from Sapporo, but there's a shuttle bus, so if you have the time, you can go there easily, and it was great because you could see the snowy scenery and Mt. Yotei on the way. The building was old, but it was well maintained, the dinner and breakfast were good, and the bathhouse was large and the water was very good. The open-air bath was also good.

The most satisfying hot spring hotel I stayed in during this trip to Hokkaido. There are many kinds of hot springs, and a wide variety of breakfast and dinner. Suitable for self-driving. The service attitude is very good, and the English communication is also a good experience in Japan. Next time I will bring my parents to play together, it is suitable for lying flat.