Browns Hotels & Resorts Hotels in Dambulla

The facilities are very old, the room smells like old wood, and the air conditioner is very noisy, which affects sleep a bit. The room is divided into two floors, with a single bed in the upper loft and a double bed below. However, the temperature upstairs is always higher than that downstairs, so if there are many people, sleeping upstairs may not be so comfortable.

I used it on an anniversary trip. I was very impressed with the surprise celebration at the last night's dinner. All the staff responded with a pleasant smile, and I was able to spend a very comfortable ３ day with a peaceful atmosphere of the hotel. Of course, Ayurveda was also the best. The departure time was early on the last day, but he adjusted the time accordingly and was treated. It was a hotel that I would like to stay longer.

Our least popular hotel stay in Sri Lanka. We checked in for 4 nights and needed to ask for a room change the following day given the toilet smelt and slowly kept flooding the bathroom floor. That problem clearly pre-existed, but given most people only stay a night, It wasn't something that was high on the hotels priority list to address. The coaches come and go carrying 55-70 year old Europeans and Chinese, and they only stay a night. The level of service at this hotel wasn't a great experience, with reception needing management attention. There were exceptions (pool guy and luggage porter were both lovely). The most frustrating thing about this hotel is that they should be rocking it. It's a great location, nice pool and a good setting, but that's where it stops. The rooms and restaurant are physically tired. Food was pretty average bordering poor despite being plentiful in choice. They had live music playing at night, which was so 'live' that it sent us to sleep early two nights in a row. Great idea, terrible execution, and that is pretty much how we would sum up the place. It's no surprise that the hero promotional shot used by the hotel to market it's hotel is the photo of the view from the swimming póol to Lions Rock. Sadly, that's the only hero experience to be found at this hotel.