CitiGO Hotels in Dalian

Good location in the center of the city, close to shopping mall and restaurants. Clean room with good price. Lots to choose for breakfast. Cathy Lin in front desk is helpful and she provided good service, it is a good choice for business trip in Dalian.

The hotel is 10-15mins walk from the subway station, close to restaurants and there is a mall next to the hotel.

This was our first time staying here and it definitely exceeded out expectations. The service was wonderful! We were treated very kindly by the staff and are especially thankful for Ms. KiKi for helping us out! Food was also great as well as the location. Highly recommended!

To be honest, I expected a lot for this hotel. Well too much expectation. 我想太多了！ The room, when we first entered it was smelly like I don’t know…like an old room. Clean, yes. But the smell not so ok especially when we have a baby. The Electric plugs, OMG😱 PLEASE FIX IT !!! At first it was ok but then it stopped everywhere. We need to find which electric plug works so we can boil the water and charge our phones. And the last, the WIFI. Speechless on this one. I was thinking that I can do my work during stay at this hotel. But the connection sooooo poor !!!!! I had to use my personal hotspot from my phone to do my work using laptop. Well…I spoke to the receptionist but they said, well maybe because of a lot of people are using it. Well….it’s a big hotel, not a small apartment or even house. Anyways….next time I won’t take much higher expectations on this. Tks!

This second time staying here, like the first, didn't disappoint. As before, visiting during the off-peak time is ideal for a quiet, uncrowded getaway. The sea-view room is welcoming and comfortable, with a view that is uncluttered and peaceful; opening the patio doors to the sound of waves rolling in equals instant relaxation. Aside from having a super comfortable bed and all the useful amenities one could need, there were simple niceties about the room, like the ability to adjust the temperature and fan speed (which runs quietly without disturbing sleep), ample hot water to fill a soaker tub, and multiple options for adjusting the room lighting. The hotel is immaculately clean, the grounds are meticulously maintained, and access to the beach is just steps away. The breakfast is substantial, with a variety of both Chinese and Western dishes. The staff was friendly and happy to care for our needs, even providing a power converter which I forgot to pack. Those in search of a quiet escape from the hustle and bustle of the city can't go wrong by staying here. Highly recommend, and hope to visit again in the future. Hats off to the staff. 感谢你们让我们住得特别舒服！

Very good location and family friendly hotel. Pool for adults and children is nice and clean. Gym is very good equipped. Breakfast and Dinner has very good quality and choice

We found this hotel to be extremely enjoyable!! Many of the staff could speak English and there was no stress to communicate what we needed. The interior and exterior are beautiful. The breakfast and dinner buffets were very tasty. Best breakfast buffet we’ve had in China so far! The only improvement would be the smell of the bedding in the room. It smelled just a bit dusty.

The hotel staff were so kind and friendly. They did not speak English but we're able to communicate using a translation APP. The brought extra water bottles to my room and asked about the room temperature. I ended up staying at my girlfriend's apartment instead of the hotel after the first night and they allowed me to cancel even though they didn't have to. I had ordered a jacket to be delivered to my room, which ended up arriving after I checked out. The hotel kept it for me and let me pick it up from there once delivered. The view from my room was awesome. The only negative was the walls were a little thin and I could hear the neighbors. I'd definitely stay here again.

This is an honest review that is not meant to dissuade anyone but to offer a thorough unbiased review. My opinion of New World before my stay was that it was a 5 star hotel, it certainly wasn't horrible, but after my stay and comparing to other Dalian hotels in its league that I've stayed in, think it doesn't fit the bill for a 5 star hotel. I can't complain about the service, Check in was swift and we got a free room upgrade and spa coupons, but the hotel room carpet was stained, there was dust in some places and the furniture and room amenities are aging, slightly dated and need to be improved (I didn't feel the need to zoom in on those issues so the pictures wont reflect this) . I loved that there were lovely art pieces throughtout the hotel and the fitness centre was top notch especially the heated pool. The breakfast buffet had fewer options than expected for a hotel of that standard but it was honestly delicious and satisfactory, they had both Chinese and Western dishes, fruit and cereal. The waitresses from Guo restaurant had the best service they went out of their way to make our dinner pleasant. The most disconcerting issue I had with New World was that the room deposit refund took longer than I've ever experienced, I found it highly unusual and somewhat disappointing because I've stayed in a lot of 5 star hotels and usually the refund is instant but they told us it would take up to 3 days. Maybe this is standard practice for them but it made no sense to me and I've never had to wait that long. In any case surely it doesn't take 3 days to check a room!