Wucaiyun Garden Hotel Dali Ancient Town Guest Reviews
4.8/5
Excellent
370 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(370)
Positive reviews(364)
Reviews with photos/video(119)
Classy environment(97)
Garden view(36)
Quiet & comfortable(34)
Well designed(22)
Tasty food(20)
Convenient parking(20)
Friendly front desk staff(16)
Tasty restaurant(9)
Negative reviews(6)
Ban Pei
Superior Queen Room
Stayed in Nov 2024
Family
16 review
5.0/5
Outstanding
Posted on Dec 28, 2024
I had a truly wonderful stay at Dali Hotel. The rooms were spacious, clean, and thoughtfully designed, providing the perfect mix of comfort and elegance. The staff went above and beyond to make sure every aspect of my visit was flawless, always greeting me with a smile and promptly addressing any requests.
Response from Property: Dear guest, thank you so much for your wonderful review of our hotel! We are thrilled to hear that your stay was truly memorable. We strive to provide comfortable rooms to ensure our guests' satisfaction. Our staff takes great pride in going above and beyond to make every visit flawless, and we are delighted to know that they succeeded in making your experience exceptional. Your feedback is invaluable and we look forward to welcoming you back soon!
Kevin-Schmidt
Deluxe Queen Room
Stayed in Jun 2022
Couples
38 review
4.7/5
Amazing
Posted on Aug 3, 2022
Was really happy with this place. We stayed in a deluxe room which included multiple living rooms and a HUGE rooftop terrace, which was amazing for reading, having coffee, etc. The service was excellent, rooms were very clean and comfortable.
Only a couple of negatives: very limited English from the staff and it's a bit far from renmin road (about 20-25 minute walk).
Overall: 10/10 would stay again!
Response from Property: Herlsi - guoz qiou! The hospitable Bai people send their blessings to you and your family. The hotel offers a selection of business buffet lunch to provide you with a cost-effective stay experience. The hotel's daily fun selection activities, experience the Jia Ma woodcut prints, hand-made characteristics Zhadye, Jia Ma prints star film to bring home for friends and relatives, in the Erhai Lake free riding, enjoy a wonderful holiday time. We are committed to maintaining brand standards and look forward to always providing you with a quality experience at home.
JMLD
Superior 2-bed Room
Stayed in Jun 2022
Travel with friends
21 review
4.5/5
Great
Posted on Jul 20, 2022
Very nice hotel situated just outside the old town. Staff are very friendly and helpful. Nice swimming pool and also has some basic gym facilities. Good value for money.
Response from Property: Herlsi -guoz qiou !The hospitable Bai people offer their best wishees to you and your family. We are deepiy sorry for not providing you with timely and effective service,we will further improve training work,try to improve our English and solve your problems,arrange service personnel at key locations to guide you.Add buffet lunch in the hotel,provide you with a cost -effecive stay experrience.Dali hotel fun selecation activities,experrience Jiama woodcut prints,bring home hand-made special tie-dyeing and give it to relatives and friends ,riding impudent by Erhai Lake,enjoy a good holiday time.We promise to keep the byand standard,always look forward to providing you with a quality experience that feels at home.
Aries Traveller
Superior 2-bed Room
Stayed in Jun 2022
Family
13 review
4.7/5
Amazing
Posted on Jul 15, 2022
We love this hotel because it's near the ancient city (10-15 minutes walk or 5 minutes by taxi). It has a pool and the breakfast is great. You can also enjoy the mountain view from their rooftop. The only downside is that no one understand English, only one lady with limited word. But we can always use a translator to communicate. You can also find many restaurants near the hotel.
Response from Property: Herlsi-guoz qiou! The warm and hospitable Bai people extend their best wishes to you and your family. The hotel has added a lunch buffet to provide you with a cost-effective stay experience. The hotel's daily fun selection activities, experience Jiama woodcut prints, take home the hand-made special stamping and dyeing, and Jiama print star films as gifts to relatives and friends, ride wildly on Erhai Lake, and enjoy a good holiday time. We are committed to maintaining brand standards and look forward to providing you with a quality experience that feels right at home at all times.
Guest User
Superior 2-bed Room
Stayed in Jun 2022
Travel with friends
15 review
4.7/5
Amazing
Posted on Jul 22, 2022
Amazingly beautiful hotel! The beds were very comfortable. The staff was extremely kind and helpful. The gym could use an upgrade , but the pool was great ! I love Chinese food , but the breakfast was just okay for me. I’d stay here again 😃
Response from Property: Herlsi -guoz qiou !The hospitable Bai people offer their best wishees to you and your family. We are deepiy sorry for not providing you with timely and effective service,we will further improve training work,arrange service personnel at key locations to guide you.Add buffet lunch in the hotel,provide you with a cost -effecive stay experrience.Dali hotel fun selecation activities,experrience Jiama woodcut prints,bring home hand-made special tie-dyeing and give it to relatives and friends ,riding impudent by Erhai Lake,enjoy a good holiday time.We promise to keep the byand standard,always look forward to providing you with a quality experience that feels at home.
Penguiniholiday
Deluxe Queen Room
Stayed in Jun 2022
Family
23 review
3.2/5
Posted on Jul 21, 2022
The hotel itself is fine. Nice, new-ish, not too far from fun things. The breakfast was very nice.
But the service was really weird. The staff seemed like they wanted to help but didn’t know how. Simple things became big things. They couldn’t find our reservation and even after we showed them on trip.com and sent them booking numbers it just seemed too hard. They sent our “welcome fruit” on the night before we were leaving (4night stay). It was just a difficult place to get the simplest things. I hope they can look at the way they work and become a better place to stay.
Response from Property: Herlsi -guoz qiou !The hospitable Bai people offer their best wishees to you and your family. We are deepiy sorry for not providing you with timely and effective service,we will further improve training work,try to improve our English and solve your problems,arrange service personnel at key locations to guide you.Add buffet lunch in the hotel,provide you with a cost -effecive stay experrience.Dali hotel fun selecation activities,experrience Jiama woodcut prints,bring home hand-made special tie-dyeing and give it to relatives and friends ,riding impudent by Erhai Lake,enjoy a good holiday time.We promise to keep the byand standard,always look forward to providing you with a quality experience that feels at home.
Roger Peter
Stayed in Feb 2022
Couples
2 review
4.0/5
Very Good
Posted on May 28, 2022
Modern style, clean and simple but running on skeleton staff probably due to covid. Breakfast was a bit disappointing with limited options and stale baked goods.
Response from Property: Thank you for choose Dali Wucaiyun Hotel as your first choice,and the check-in experience feedback. I’m so sorry which night not adapt your expectations. We have shared your comments to the relevant departments and will continue to make every guest feel at home during their trip. Your feedback will help us do it better. Thank you again for your feedback and look forward to meeting you in Dali again.
Chuiluoxuanyuantai
Superior Queen Room
Stayed in Feb 2025
Business travelers
151 review
5.0/5
Outstanding
Posted on Mar 4, 2025
The Wucaiyun Hotel in Dali Ancient Town is really amazing! As soon as you step into the hotel, it's like entering a paradise. The real garden is super beautiful, with green trees and flowers complementing each other. Every step is a scene, and there are paintings everywhere. In the room, ethnic decorations are cleverly embellished, from exquisite silver ornaments to simple ornaments, full of details, and the atmosphere is directly full.
The hotel's service is also very considerate, and the staff is warm and friendly and responsive. The location is also great, and it is convenient to travel and eat around. Falling asleep with the sound of insects in the garden at night, and being awakened by the birds outside the window in the morning, it's so comfortable!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!歡迎來到有風的地方大理,感謝您選擇入住大理五彩雲花園酒店,為您提供優質的服務是五彩雲酒店不斷進步的動力,酒店步行10分鐘到古城南門,交通便利,五彩雲致力為每位遠道而來的客人提供貼心、滿意的服務,酒店環境安靜優雅,地下停車場,健身房,茶室,樓頂花園,室外泳池,野生菌火鍋而且早餐種類豐富多樣具有大理特色,來大理享受慢節奏的生活,體驗大理白族的美食和文化,感謝您對我們的認可,觸手可及的蒼山,抬首遠眺的洱海,煙火向星辰,所願皆所得,五彩雲酒店期待和您的再次相遇。
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Travel with friends
90 review
5.0/5
Outstanding
Posted on Mar 1, 2025
The hotel is not far from Dali Ancient Town, 10 minutes away. There is no traffic jam like in the ancient town. It has its own parking lot, which is super convenient. The room is clean, simple and comfortable, and the service is even better. Because I was not feeling well these two days, the housekeeper helped to deliver the medicine to the room. The restaurant staff also reminded me what I could not eat and asked me how I was feeling. Everyone gave me the warmth of family, thank you very much! I often come to Dali, and next time I come, I will definitely choose Wucaiyun Hotel
Original TextTranslated by Google
6/7
Response from Property: 尊敬的賓客,您好!感謝您的讚美,歡迎來到有風的地方大理,感謝您選擇入住大理五彩雲花園酒店,為您提供優質的服務是五彩雲酒店不斷進步的動力,酒店步行10分鐘到古城南門,交通便利,五彩雲致力為每位遠道而來的客人提供貼心、滿意的服務,酒店環境安靜優雅,地下停車場,健身房,茶室,樓頂花園,室外泳池,野生菌火鍋而且早餐種類豐富多樣具有大理特色,來大理享受慢節奏的生活,體驗大理白族的美食和文化,感謝您對我們的認可,觸手可及的蒼山,抬首遠眺的洱海,煙火向星辰,所願皆所得,五彩雲酒店期待和您的再次相遇。祝您身體健康,萬事如意!
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Family
39 review
5.0/5
Outstanding
Posted on Feb 26, 2025
The hotel has a unique design style, and the restaurant's dishes are exquisite and taste great. The butler service is thoughtful and enthusiastic
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!歡迎來到有風的地方大理,感謝您選擇入住大理五彩雲花園酒店,為您提供優質的服務是五彩雲酒店不斷進步的動力,酒店步行10分鐘到古城南門,交通便利,五彩雲致力為每位遠道而來的客人提供貼心、滿意的服務,酒店環境安靜優雅,地下停車場,健身房,茶室,樓頂花園,室外泳池,野生菌火鍋而且早餐種類豐富多樣具有大理特色,來大理享受慢節奏的生活,體驗大理白族的美食和文化,感謝您對我們的認可,觸手可及的蒼山,抬首遠眺的洱海,煙火向星辰,所願皆所得,五彩雲酒店期待和您的再次相遇。
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 9, 2025
The service is very good, the breakfast is delicious, and the room is very clean. It is a very satisfactory stay experience. Next time I come to Dali, I will choose Dali Wucaiyun Hotel
Original TextTranslated by Google
Response from Property: 下關風,上關花,蒼山雪,洱海月,尊敬的客人,歡迎來到有風的地方大理,歡迎入住大理五彩雲花園酒店,感謝您對酒店的肯定,五彩雲致力為每位遠道而來的客人提供優質、滿意的服務,酒店環境安靜優雅,地下停車場,健身房,茶室,樓頂花園,室外泳池,野生菌火鍋,來大理享受慢節奏的生活,體驗大理白族的美食和文化,五彩雲酒店全體員工恭祝您及家人闔家幸福,事業步步高昇,五彩雲酒店期待和您的再次相遇!
Yimiliuji
Superior 2-bed Room
Stayed in Jan 2025
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 24, 2025
The service of the hotel is as satisfactory as ever. I come to Dali almost every year and stay at their house. This time, the housekeepers Xiao Yu and Xiao Duan were very considerate. They turned on the air conditioner for us before checking in, prepared welcome fruits, served us breakfast, etc. Seeing them busy, I felt a little sorry. It feels like being at home in the hotel. If you need anything, they will solve it in time. In addition, their garden is very large, and the balcony in the room is very comfortable. The privacy is also very good and very quiet. The facilities in the room are complete. The weather in Dali has not been very good these days. The air conditioner is very warm, and there is an electric blanket on the bed. After taking a shower, I lie in it warmly. It can satisfy people who are afraid of cold. The room is also equipped with a safe, an umbrella, and the favorite is alcohol wipes. Their toiletries smell very fresh. In short, I like them all. I will stay here when I come to Dali. I also like them to keep it up. I also hope that more people will like their home.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您的讚美,歡迎來到有風的地方大理,感謝您選擇入住大理五彩雲花園酒店,為您提供優質的服務是五彩雲酒店不斷進步的動力,酒店步行10分鐘到古城南門,交通便利,五彩雲致力為每位遠道而來的客人提供貼心、滿意的服務,酒店環境安靜優雅,地下停車場,健身房,茶室,樓頂花園,室外泳池,野生菌火鍋而且早餐種類豐富多樣具有大理特色,來大理享受慢節奏的生活,體驗大理白族的美食和文化,感謝您對我們的認可,觸手可及的蒼山,抬首遠眺的洱海,煙火向星辰,所願皆所得,五彩雲酒店期待和您的再次相遇。
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Travel with friends
4 review
5.0/5
Outstanding
Posted on Feb 21, 2025
The hotel was booked on the spur of the moment after arriving in Dali, but I was pleasantly surprised when I checked in. The front desk and housekeeper were very welcoming and provided goodnight milk. The room was also very large, with an electric blanket, and the hot water came out super quickly. The environment was very quiet, and the distance from the ancient city was just right, so you could walk back to the hotel after visiting. The breakfast was self-service, and the rice noodles were delicious! There were also quite a variety of options, very clean and hygienic, and the garden was also beautiful, with a lot of koi in the pond. The schedule was tight this time, and I would choose this hotel again next time I come to Dali~
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!歡迎來到有風的地方大理,感謝您選擇入住大理五彩雲花園酒店,為您提供優質的服務是五彩雲酒店不斷進步的動力,酒店步行10分鐘到古城南門,交通便利,五彩雲致力為每位遠道而來的客人提供貼心、滿意的服務,酒店環境安靜優雅,地下停車場,健身房,茶室,樓頂花園,室外泳池,野生菌火鍋而且早餐種類豐富多樣具有大理特色,來大理享受慢節奏的生活,體驗大理白族的美食和文化,感謝您對我們的認可,觸手可及的蒼山,抬首遠眺的洱海,煙火向星辰,所願皆所得,五彩雲酒店期待和您的再次相遇。
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Feb 6, 2025
The waiter was very enthusiastic and upgraded the room. The garden-style hotel environment is very good and the children like it very much. The welcome fruit, good night milk and tea when checking in and leaving the hotel are very heartwarming. I will choose this place again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!歡迎來到有風的地方大理,感謝您選擇入住大理五彩雲花園酒店,為您提供優質的服務是五彩雲酒店不斷進步的動力,酒店步行10分鐘到古城南門,交通便利,五彩雲致力為每位遠道而來的客人提供貼心、滿意的服務,酒店環境安靜優雅,地下停車場,健身房,茶室,樓頂花園,室外泳池,野生菌火鍋而且早餐種類豐富多樣具有大理特色,來大理享受慢節奏的生活,體驗大理白族的美食和文化,感謝您對我們的認可,觸手可及的蒼山,抬首遠眺的洱海,煙火向星辰,所願皆所得,五彩雲酒店期待和您的再次相遇。
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 23, 2025
Very good service, very good environment, very close to the ancient city
Original TextTranslated by Google
Response from Property: 下關風,上關花,蒼山雪,洱海月,尊敬的客人,歡迎來到有風的地方大理,歡迎入住大理五彩雲花園酒店,感謝您對酒店的肯定,五彩雲致力為每位遠道而來的客人提供優質、滿意的服務,酒店環境安靜優雅,地下停車場,健身房,茶室,樓頂花園,室外泳池,野生菌火鍋,來大理享受慢節奏的生活,體驗大理白族的美食和文化,五彩雲酒店全體員工恭祝您及家人闔家幸福,事業步步高昇,五彩雲酒店期待和您的再次相遇!