Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.3
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All reviews(82)
Positive reviews(7)
Reviews with photos/video(2)
Great service(6)
Negative reviews(1)
WuSharon
Room with Garden View
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 19, 2025
The photos don't do justice to the place! The hotel is fantastic--the location is close enough to the attractions but just outside of the main tourist area since it's up on the hillside, so it's the perfect combination of convenience and relaxation. The check-in process was so welcoming, we felt at home as soon as stepping into the hotel's courtyard. The views from the hotel were unbelievable; the breakfast was great; the rooms were very clean and has all the comforts you'd need. And don't miss the llamas in the backyard! The restaurant staff didn't seem very experienced but it was sufficient.
iocseb
Deluxe Room
Stayed in Oct 2024
Couple
5 review
9.0/10
Great
Posted on Dec 7, 2024
Nice place for folks that want to relaxe while adjusting to the altitude. Food is good but overpriced. There is great food downtown but for that you would have to go down thousands of stairs and then come back up when you are done.
Guest User
Deluxe Room
Stayed in Sep 2024
Couple
3 review
4.0/10
Posted on Nov 12, 2024
The hotel did not support to change date or cancel the room when we can not book the ticket to Machu Picchu.
Anonymous User
Deluxe Room
Stayed in Oct 2022
Solo traveler
41 review
9.5/10
Amazing
Posted on Nov 27, 2022
Excellent location; spacious rooms. Staff very friendly and helpful.
Keliandexiaoyaoer
Deluxe Room
Stayed in Jun 2024
Solo traveler
26 review
10/10
Outstanding
Posted on Aug 12, 2024
The staff was very attentive. Because the tour we were participating in departed very early, the hotel provided a packed breakfast to take away. The breakfast was great with water, drinks and fruits. I really want to give it a thumbs up.
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101035793
Deluxe Room
Stayed in Sep 2023
Solo traveler
3 review
10/10
Outstanding
Posted on Oct 7, 2023
The room is very comfortable and clean. The design and furnishings of the hotel are very stylish. The hotel staff are also very welcoming and polite, from the front desk to the restaurant and room service.