Crowne Plaza Costa Mesa Orange County, an IHG Hotel Reviews

This valuable hotel is highly recommended for a vacation if I would be able to spend a longer time. A king size bed was arranged as I compared with different travelling websites. From the front main entrance, lobby, corridor, room and bathroom were cleaned and highly organised. Even though, there was not mosquito found within cafeteria area. Efficient and friendly staff were helpful to provide all necessary information and to arrange all check-in and check-out procedures. It was enjoyable to swim in the private pool. A valid hotel guests card was needed to open a gate. The last but not least, this hotel is highly recommended to spend time.

Customer service front desk was excellent workers in the kitchen they were very professional

No compliment mineral water but you can get water from the gym. They clean room every 3 days..

pleasant stay

Things were clean and modern. Very friendly staff and very helpful. Will be staying here again.

Didn’t realize they charge for parking

The page said it was a Chinese hospitality hotel with free bottled water, but I asked the front desk and they said they didn't have any. There were a lot of fruits for breakfast, but the taste was average. There is the largest shopping mall in California nearby, a 15-20 minute walk, with all kinds of luxury brands.

The surroundings are quiet and the front desk service is friendly. When checking in, the front desk reminded us that "the room is not cleaned every day during your stay. If you need towels, etc., you can ask for them at the front desk." A very large mall is 1.2 miles away from the hotel, and it takes 5 minutes by taxi and 20 minutes to walk. There are both affordable and big brands. It is very good to go shopping.

Good location, clean room, comfortable bedding. The service is also very professional. I will stay here again next time.

My impressions as a Japanese person living in Japan. There is a Japanese supermarket nearby, so it is easy to live a stomach-friendly life. The breakfast served at this hotel is delicious, but it is American style, so it was greasy for those who are used to Japanese food. The service was very friendly and good.

The room is clean and tidy, the bedding is comfortable, and the price/performance ratio is high. The location is convenient, the service attitude is good, and it is suitable for business or short stays. The overall experience is satisfactory and I will consider it next time!

The hardware facilities and services are very average, the level is the same as that of a budget hotel

The bed is very comfortable, the room is clean and tidy, the breakfast is rich, and the service is very good. It is close to the business trip location and it is very convenient to take a taxi. It is worth recommending. I can continue to stay here next time. 🤗

Chinese service is available. The location is close to South Coast Plaza, which is convenient for shopping. The breakfast is good. The swimming pool is outdoors and a bit cold.