Ibis Hotel (Chongqing Jiefangbei Hongyadong) Reviews

Response from Property: 【Jiefangbei Center/Convenient Travel】 In just a few words, you can see your love for us. We are very happy to bring you a perfect experience. Welcome to visit again.

Response from Property: Dear guests: Thank you very much for choosing our hotel and sharing your stay experience. We are glad to know that you are satisfied with the location of the hotel. It is really convenient for you to explore various tourist attractions. We deeply apologize for the unpleasantness caused to you by the smell of smoke in the room when you checked in. This is not in line with our standard of commitment to providing guests with a fresh and comfortable environment. We have feedback this problem to the guest room team, and we will strengthen the management of room ventilation and cleanliness in the future to ensure that similar situations do not happen again. Thank you again for your feedback. We look forward to your next visit. We will definitely provide you with a better accommodation experience.

Response from Property: 【Jiefangbei Center/Considerate Service】Thank you for your five-star praise. Your affirmation and love for us are also our driving force. The starry sky is no more beautiful than your evaluation and full love for us. We sincerely invite you to visit Xiaoyi again！

Response from Property: 【Jiefangbei Center/Convenient Travel】In just a few words, you can see your love for us. We are very happy to bring you a perfect experience. Welcome to visit again.

Response from Property: Dear customer, hello. Thank you very much for taking the time to give us recognition. We also appreciate your support to the hotel. We did not receive your full 5 points of praise, and we still feel a little disappointed. It may be that the hotel has not done enough. We hope that your next visit can point out our shortcomings, and we will strive to do better. We will continue to serve with dedication so that every customer who comes to the hotel can feel the warmth of home. We hope that our service can bring you more surprises and emotions. Looking forward to your next visit!

Response from Property: [By the Monument to the people's Liberation Pedestrian Street, the geographical location is excellent] Thank you for choosing Ibis among many hotels. I hope Ibis can become the most dazzling star in my heart. We will also work harder and constantly improve ourselves, bringing more surprises and emotions to our loved ones. We look forward to receiving a 5-point positive review from the host next time!

Response from Property: [Monument to the people's Liberation Center/Adjacent to the subway] Meeting you is the best time. Thank you for spending your precious time to make comments on Xiaoyi. We can see your satisfactory check-in experience. Xiaoyi is very happy and looks forward to meeting you again.

Response from Property: 【Monument to the people's liberation Center/Convenient travel】Our hote's mission is to provide the best servce toour guests at any time

Response from Property: Dear guest, hello. Thank you very much for your support and recognition of the ibis hotel. Everything we do is only to bring a different experience to everyone. Seeing your satisfaction and affirmation, Xiaoyi is very touched and will continue to work hard to always prepare for your return home

Response from Property: 【Jiefangbei Center/Convenient Travel】 In just a few words, you can see your love for us. We are very happy to bring you a perfect experience. Welcome to visit again.

Response from Property: Dear customer,Thank you very much for taking the time to share your experience at the hotel. We are deeply sorry to learn that you have encountered many inconveniences and issues during your accommodation, which clearly did not meet our expected standards for customer experience. We sincerely apologize for the room cleaning issue you mentioned. We have always been committed to providing a clean and comfortable accommodation environment for every guest, and unfortunately, such negligence has occurred in our service. We have reported this issue to our cleaning team and are taking measures to ensure that such incidents do not happen again. Regarding the building structure and elevator situation, we understand that this has caused inconvenience to your stay, especially for elderly people and guests carrying a large amount of luggage. We are evaluating building facilities to find ways to improve the guest's stay experience. At the same time, we will also increase the number of elevators in operation during peak hours to reduce customer waiting time. Regarding the issue of odors inside buildings, we will strengthen the monitoring of indoor air quality and take necessary measures to improve air circulation, ensuring a more comfortable environment. We greatly appreciate the positive feedback you mentioned about the laundry room. We have been striving to provide various convenient facilities to meet the different needs of our customers. We apologize again for your unpleasant experience and thank you for your valuable feedback. We will continue to work hard to improve and look forward to the opportunity to welcome you back again to provide better service and restore your confidence.

Response from Property: Dear customer, hello! Thank you very much for sharing your stay experience with us and providing valuable feedback and suggestions for our work! We have made timely improvements, but we were unable to leave you with a perfect memory this time. We look forward to making up for it all next time (give us a chance!). We are working hard and look forward to your witness! Wishing you all the best!

Response from Property: I'm very sorry that I couldn't bring you a good stay experience. I look forward to seeing a different Xiaoyi next time you come. I wish you a happy life and happiness every day.

Response from Property: Hello! Thank you for sharing your accommodation experience at the hotel. We deeply apologize for the issue you mentioned. We deeply apologize for the smoke odor issue you have encountered. We will strengthen the supervision of non-smoking areas and remind guests to comply with the hotel's smoking policy. At the same time, we will also inspect the room ventilation system to ensure that the air quality meets the standards. Regarding the issue of central air conditioning settings you mentioned, we usually adjust the preset temperature based on the season and customer feedback. If you plan to stay again in the future, please feel free to contact the front desk and we will adjust the temperature to a comfortable level for you. We understand your evaluation that breakfast is average. We will consider adding more diverse options and improving the quality and taste of food to meet the needs of different customers. We are glad that you have discovered the nearby Bayi Road Food Street, where there are indeed many delicious foods to taste. We will provide more information about local cuisine in the hotel to help guests better explore Chongqing's food culture. Thank you again for your valuable feedback. We look forward to the opportunity to serve you again and provide you with a more satisfactory accommodation experience. If you have any other suggestions or need assistance, please feel free to contact us at any time. Bon Voyage!