471 Galle Rd, Colombo 03, Colombo, Western Province, 00300, Sri LankaSee Hotel Details
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1 night
Guest Reviews
8.2/10
Very Good
29 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.2
Amenities8.1
Service8.3
Cleanliness8.4
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All reviews(29)
Positive reviews(19)
Reviews with photos/video(2)
Great service(5)
Negative reviews(2)
Travel Express FT
Queen Room
Stayed in May 2025
Solo traveler
148 review
10/10
Outstanding
Posted on Jun 29, 2025
Good hotel with good location.
Good in bambalapitiya.
Ali
Double Room
Stayed in Apr 2024
Couple
3 review
9.5/10
Amazing
Posted on May 15, 2024
The Residence offers a cozy, small space that's perfect for a short stay. Despite its compact size, it is incredibly flexible and well-designed to maximize comfort and convenience. Whether you're in town for a quick business trip or a weekend getaway, The Residence provides all the essentials you need for a pleasant stay. Highly recommended for those seeking an efficient and comfortable accommodation option.
Response from Property: Thank you for choosing The Residence, We are looking for you to come again to experience our hospitality.
Solveiga Murauskaitė
Queen Room
Stayed in Jan 2024
Solo traveler
14 review
10/10
Outstanding
Posted on Feb 25, 2024
Extremely friendly service. Thank you so much Muhamed and the security guy for helping me with the bags. Very good location too and a super comfortable bed.
Response from Property: We appreciate your review and we are waiting to serve you again.
Guest User
Double Room
Stayed in Nov 2023
Family
8 review
8.0/10
Very Good
Posted on Jan 1, 2024
The staff was very nice, specially Imran who helped us a lot. The place was clean and tidy. Unfortunately the room we got was very poorly isolated, and you had the feeling you were sleeping on the street. It was very noisy and hard to sleep. We are confident the staff will take measures to improve this issue so that next guests can enjoy their stay
Response from Property: Thank you for choosing us. We appreciate you notify the issue you faced and we will rectify soon as possible.
KASUMI
Standard Twin Room
Stayed in Apr 2025
Family
3 review
7.0/10
Posted on May 3, 2025
It said that there was all-you-can-drink during the drink time, but there was no drink in the first place.
Amenities included toothbrush, toothpaste, hair dryer, shampoo-in-rinse, body soap, and body milk. There was a TV, but there were no programs on it. Also, I didn't notice it, but it was quite noisy from early in the morning due to construction and car noise.
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Dmitry Mich
Standard Twin Room
Stayed in Dec 2024
Couple
2 review
9.0/10
Great
Posted on Jan 21, 2025
A small hotel two kilometers from all the attractions and many cafes and restaurants nearby.
The rooms and linens are clean, all utilities work properly. Air conditioners in each room, do a great job. Also in the room there is a kettle and a small refrigerator. Tea, coffee, snowballs are updated every day.
The staff is very responsive, especially Imran, it was raining, he gave out an umbrella.
One small minus, soundproofing to the street.
We were satisfied
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sungsil
Standard Twin Room
Stayed in Sep 2024
Family
4 review
10/10
Outstanding
Posted on Nov 1, 2024
They have a great sense of asking when preparing or running something. They are kind and friendly. It's cozy and clean. And I really like the surrounding infrastructure.
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Response from Property: Thank you for choosing The Residence, We are looking for you to come again to experience our hospitality.
Guest User
Double Room
Stayed in Aug 2024
Couple
6 review
7.0/10
Posted on Oct 28, 2024
We stayed for the night. Overall, not bad. Safe, quiet. You can spend the night.
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Guest User
Queen Room
Stayed in Nov 2023
Business traveler
7 review
4.5/10
Posted on Dec 30, 2023
It’s similar to a domestic train station hotel.
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Response from Property: Thank you for your stay. We apologize for your inconvenience, Please share what kind of difficulties you faced at our hotel. Which will help us to improve our negativities for the future
EvgeniiLeschenko
Double Room
Stayed in Jul 2024
Couple
7 review
7.5/10
Posted on Sep 5, 2024
Normal hotel, nothing special. Very good audibility.
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Guest User
Double Room
Stayed in Aug 2024
Business traveler
4 review
10/10
Outstanding
Posted on Sep 24, 2024
Mr. Imran's service was very attentive
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Response from Property: Thank you for choosing The Residence, We are looking for you to come again to experience our hospitality.
H7886DWianb
Stayed in Apr 2025
Traveling with friends
10/10
Outstanding
Posted on May 17, 2025
I recently stayed at The Residence Business Hotel at 471 Galle Road in Colombo, Sri Lanka. It is a small and cozy hotel in a very convenient location in downtown Colombo. The staff are friendly and efficient and go out of their way to help out their guests. The building is secure and the rates are very reasonable with breakfast usually included with your room. I would definetly stay here again and recommend it to others. For those who are driving they do have several secure garage parking spots.
Response from Property: Dear Guest, Thank you for choosing us and your valuable review. we are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.
bluestar1024
Stayed in Oct 2024
Family
8.0/10
Very Good
Posted on Nov 5, 2024
Enjoyed my stay. Comfortable beds and pillows, stocked with all amenities, bathroom toiletries, and even complimentary snacks and cookies. Rooms were a little tight but didn't feel cramped. Everything was spotless. The location is great (very close to the shoreline, near a bus stop and many eateries, feels very safe) but the hotel's main entrance is a little tough to find. Also note they have a pretty stringent security system in place. You can't go from one floor of the hotel to another by stairs—you have to take the lift down to the bottom and go up, and the lift only goes up from the bottom with the guard's key card. Safe, but can be a pain, and i find myself worrying in case of a fire!
Guest User
Stayed in Jun 2024
Traveling with friends
10/10
Outstanding
Posted on Jul 8, 2024
It was our first time in Sri Lanka and Colombo and we have never felt more welcome when arriving at a hotel. Imran welcomed us, ensured we were all set up in our room, offered us extensive help with the bus despite us arriving at 1 in the morning. He went above and beyond with providing the most amazing check in experience. The room was so clean and the beds were extremely comfortable. We would come back in a instant. Thank you so much Imran!!!!
Zineb L
Stayed in Apr 2024
Couple
2.0/10
Posted on May 6, 2024
Bad management and bad staff…. You can feel you are not welcome and they just want your money…They are careless and buildings is poorly maintained. The usd rate they use is a scam we have been told 55 dollars and we paid 19200 srl which is equivalent to 65 dollars.