ITC Ratnadipa, a Luxury Collection Hotel, Colombo Reviews
ITC Ratnadipa, a Luxury Collection Hotel, Colombo
21, Galle Face Centre Road, Colombo 03, Colombo, Western Province, 00300, Sri LankaView Hotel Details
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ITC Ratnadipa, a Luxury Collection Hotel, Colombo Guest Reviews
4.6/5
Great
77 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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JD75
Itc One King Room With Waterfront View, Private Balcony & Luxury Hours
Stayed in Jan 2025
Couples
7 review
5.0/5
Outstanding
Posted on Feb 14, 2025
Our first stay at this hotel and it was delightful. Quick and friendly check in, we were generously upgraded to a one bedroom suite which was very spacious with a seperate living room. It has a fully functional kitchen, with dishwasher and a washing machine for clothing. Balcony and well appointed room with coffee machine. The breakfast which was included in our room rate was delicious and had a broad range of options. We chose this hotel over the Shangri-La and were very happy with the choice and the hotel is much newer and therefore at the moment, in better condition. Swimming pool is large and receives lots of sunshine. I would stay here again.
Very beautiful hotel, especially the night view. It is a rare experience to watch the sunset from the sky bridge on the 29th floor. The breakfast is rich, mainly Indian style but there are many types, you can always choose the right one. The breakfast room faces the sea and it is very romantic. In addition, the waiter's attitude is really good, responsive, and treats guests as gods. But I still have to complain a little. I booked a room for 3 people and specified 2 beds, but the 2 beds they can provide are split from a 1.8m big bed. How can I sleep well? A room like this for 3 people should have at least one bed that is not less than 1.2m.
Because it is a new hotel, everything is OK. There are too few Chinese people staying here, because it's a hotel opened by an Indian, and most of the guests are Indians. There are relatively few white people. I stayed there for three consecutive days and was not used to the food.
This is a great hotel, very grand, and the hardware is far better than the Sheraton Hotel I stayed in before. The room is very large, so the price/performance ratio is quite good. The hotel has many types of breakfast, but mainly Indian food.
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Guest User
Itc One King Room With Waterfront View, Private Balcony & Luxury Hours
Stayed in Jan 2025
Couples
58 review
4.5/5
Great
Posted on Feb 14, 2025
The room is relatively large and the space is good. The only drawback is that the sound insulation is too poor and the pillows are too short and too soft to be comfortable. The breakfast is relatively good compared to the one in Colombo. The lobby is quite grand and the service is also very good.
A luxury hotel that is good for business and pleasure. Top notch finishing and great customer service. Room came with breakfast and luxury hours. We call it cocktails time at other hotels. Guests are required to be casually dressed no shorts flip flops. Don't worry if you don't have your pants they can alwsys loan you a sarong. As I said top notch service with the exception of this guest today of a certain Asian country who turns up first in shorts wears the sarong then refuses to comply. I just wonder why put up with this type of guest. I would have got security to escort him off. Rules are rules.