ITC Ratnadipa, a Luxury Collection Hotel, Colombo

ITC Ratnadipa, a Luxury Collection Hotel, Colombo Reviews

ITC Ratnadipa, a Luxury Collection Hotel, Colombo

21, Galle Face Centre Road, Colombo 03, Colombo, Western Province, 00300, Sri LankaView Hotel Details
ITC Ratnadipa, a Luxury Collection Hotel, Colombo
ITC Ratnadipa, a Luxury Collection Hotel, ColomboITC Ratnadipa, a Luxury Collection Hotel, ColomboITC Ratnadipa, a Luxury Collection Hotel, Colombo
Check available rooms for your travel dates
We Price Match
1 night

ITC Ratnadipa, a Luxury Collection Hotel, Colombo Guest Reviews

4.6/5
Great
77 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(77)
Positive reviews(54)
Reviews with photos/video(7)
Negative reviews(3)
JD75
Itc One King Room With Waterfront View, Private Balcony & Luxury Hours
Stayed in Jan 2025
Couples
7 review
5.0/5
Outstanding
Posted on Feb 14, 2025
Our first stay at this hotel and it was delightful. Quick and friendly check in, we were generously upgraded to a one bedroom suite which was very spacious with a seperate living room. It has a fully functional kitchen, with dishwasher and a washing machine for clothing. Balcony and well appointed room with coffee machine. The breakfast which was included in our room rate was delicious and had a broad range of options. We chose this hotel over the Shangri-La and were very happy with the choice and the hotel is much newer and therefore at the moment, in better condition. Swimming pool is large and receives lots of sunshine. I would stay here again.
Yaw Wee
Towers Room, Concierge Lounge Access, Guest Room, Waterfront
Stayed in Dec 2024
Business travelers
91 review
4.0/5
Very Good
Posted on Jan 22, 2025
Aircon not working. Cannot adjust.
Kanwalinder Rajinder
Towers Suite With Waterfront View, Private Balcony & Luxury Hours
Stayed in Dec 2024
Family
2 review
2.0/5
Posted on Jan 30, 2025
Service is really not up to standard
Arti1980
Towers Room, Concierge Lounge Access, Guest Room, Waterfront
Stayed in Jun 2024
Business travelers
45 review
5.0/5
Outstanding
Posted on Aug 6, 2024
nice place to stay in Colombo
Guest User
Itc One King Room With Waterfront View, Private Balcony & Luxury Hours
Stayed in Nov 2024
Couples
1 review
2.7/5
Posted on Jan 16, 2025
Poor service
Yinyuezouqi
Towers Room, Concierge Lounge Access, Guest Room, Waterfront
Stayed in Dec 2024
Family
41 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Very beautiful hotel, especially the night view. It is a rare experience to watch the sunset from the sky bridge on the 29th floor. The breakfast is rich, mainly Indian style but there are many types, you can always choose the right one. The breakfast room faces the sea and it is very romantic. In addition, the waiter's attitude is really good, responsive, and treats guests as gods. But I still have to complain a little. I booked a room for 3 people and specified 2 beds, but the 2 beds they can provide are split from a 1.8m big bed. How can I sleep well? A room like this for 3 people should have at least one bed that is not less than 1.2m.
Original TextTranslated by Google
Guest User
Towers Room, Concierge Lounge Access, Guest Room, Waterfront
Stayed in Dec 2024
Family
47 review
4.7/5
Amazing
Posted on Jan 31, 2025
Because it is a new hotel, everything is OK. There are too few Chinese people staying here, because it's a hotel opened by an Indian, and most of the guests are Indians. There are relatively few white people. I stayed there for three consecutive days and was not used to the food.
Original TextTranslated by Google
Guest User
Towers Room, Concierge Lounge Access, Guest Room, Waterfront
Stayed in Dec 2024
Other
38 review
5.0/5
Outstanding
Posted on Jan 16, 2025
This is a great hotel, very grand, and the hardware is far better than the Sheraton Hotel I stayed in before. The room is very large, so the price/performance ratio is quite good. The hotel has many types of breakfast, but mainly Indian food.
Original TextTranslated by Google
Guest User
Itc One King Room With Waterfront View, Private Balcony & Luxury Hours
Stayed in Jan 2025
Couples
58 review
4.5/5
Great
Posted on Feb 14, 2025
The room is relatively large and the space is good. The only drawback is that the sound insulation is too poor and the pillows are too short and too soft to be comfortable. The breakfast is relatively good compared to the one in Colombo. The lobby is quite grand and the service is also very good.
Original TextTranslated by Google
Guest User
Towers Room, Concierge Lounge Access, Guest Room, Waterfront
Stayed in Oct 2024
Booked for others
6 review
5.0/5
Outstanding
Posted on Dec 29, 2024
They said it was very good 1235789965557388399037373777778888986668999989877
Original TextTranslated by Google
Shige-.
Towers Room, Concierge Lounge Access, Guest Room, Waterfront
Stayed in Jan 2025
Couples
40 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Facilities: Very good Sanitation: Very good
Original TextTranslated by Google
Xiaomosheng
Towers Room, Concierge Lounge Access, Guest Room, Waterfront
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 14, 2024
It would be better if there is a smart toilet
Original TextTranslated by Google
Guest User
Towers Suite, 1 Bedroom Suite, 1 King, Waterfront, Balcony
Stayed in Aug 2024
Family
20 review
4.7/5
Amazing
Posted on Oct 28, 2024
Good location, facing the sea
Original TextTranslated by Google
77huahua🌸
Towers Room, Concierge Lounge Access, Guest Room, Waterfront
Stayed in Jul 2024
Booked for others
7 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Good Very satisfied
Original TextTranslated by Google
Guest User
Stayed in Jan 2025
Family
5.0/5
Outstanding
Posted on Feb 18, 2025
A luxury hotel that is good for business and pleasure. Top notch finishing and great customer service. Room came with breakfast and luxury hours. We call it cocktails time at other hotels. Guests are required to be casually dressed no shorts flip flops. Don't worry if you don't have your pants they can alwsys loan you a sarong. As I said top notch service with the exception of this guest today of a certain Asian country who turns up first in shorts wears the sarong then refuses to comply. I just wonder why put up with this type of guest. I would have got security to escort him off. Rules are rules.