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Honestly, I had high expectations for this location. I did get an email after I booked this hotel that there would be inconveniences from certain construction work. When I arrived the property is beautifully manicured. Staff were friendly and cordial. At my room I walked in and no bed. Wasn't the same picture as what was on the web site. Just a couch but thought there was a next room. Nope. Turned out it was a ”Murphy bed” Never slept in one, wasn't shown how to get it out of the wall. but I figured it out. Danger, It is heavy and for someone a bit more disabled, if it did fall on me, there would be no one around to help. First you have to remove all the couch pillows (all of them). then you have to re-arrange the two coffee tables to the side of the room. You pull down on the small knobs and hold the bed with your shoulders while you lower it. You will have to reach up with your arm to bring the iron rod over the end of the bed. This rod is the brace footing for the front of the bed. You must do this before it is lowered to the floor. After that, you can untangle the mattress. The pillows are in the closet so you have to fetch them. I was worried it would be another futon experience, you know hard uncomfortable. For me, because I am disabled, It would of been nice to have assistance. The phone in the room was difficult to figure out and did not work properly. When I finally got a line to the valet the intercom sounding voice was hard to comprehend. I couldn't call using my phone because there was no cellular service from my room. Overall, the hotel is dated. A once magnificent hotel when built is aged, carpet aged, furniture aged. I hope the upgrade includes a total hotel refresh and just not the pool area. I would recommend they put in the description of the rooms it is a murphy bed. To me personally, this was not acceptable and I worried about my own safety while manually moving a large wooden wall panel down that was heavy. I wouldn't book this room if I had known. I don't know how many rooms at this hotel had murphy beds, but please mention this in your room descriptions. I would rather see a regular bed frame in my own opinion and my own wellbeing because I am disabled. Secondly, when swimming my room key got lost. I noticed it when I was deep into the hotel at my room. There are no service phones anywhere on my floor (3rd) to call for help. Remember, no cellular service. I had to re-walk to the other side of the property to the reception desk to ask for replacement key. They wouldn't give me a replacement unless I had a physical ID.Everything was in my room. I walked back to the other side of the property back to my room.Security met me at my room to open my door so I can go in and get my DL. Is there an alternative way to get replacement keys like face recognition on your phone, implement remote key from your app (hilton does) or a better method? Not recommended for people with disabilities if there is a murphy bed. Beautiful proper

The service is impeccable, the environment is beautiful, and the facilities are complete. The hotel is very close to the airport and only arrives at the hotel after the golf course. The hotel lawn is maintained daily, there is a self-service barbecue grill, the terrace is large, and the view from the terrace is charming. Place, the view is very charming, like a beautiful landscape painting, it is worth staying again

This is a very nice property, and the grounds are gorgeous and well maintained. The staff was very pleasant and welcoming. The gym is better than the average hotel gym but needs some love (elliptical clunky) and better A/C. The room was generally clean and up to date (we were in the recently renovated section) but the carpet was dirty. We booked a partial ocean with pool view room. Initially they tried to give us a room on the ground floor which would have a laughable ocean view if at all. Upon our objection they gave us a second-floor room which more or less looked like the example on the web page. Had an issue with ants that they quickly addressed. Beach was small and the water not really swimmable due to rocky bar about 20ft out causing roughness (not an issue for us but may be for others). Had breakfast and dinner once each in the hotel. Not impressive for a hotel of this caliber/price range thus opted to eat elsewhere other days (5-night stay). Overall, it is a nice hotel and would have given it a 5 star except the various little things noted above kind of add up. We'll probably try something different next time.

I hate to give a poor review, but I want to make people enough information to decide for themselves. Pros: The location was great (about a 5 minute drive from the airport and a 5-10 minute walk to a number of restaurants and an ABC store). The 2 bedroom condo was spacious and had 2 full baths and 2 lanais. The stencils on the walls were charming. Cons: If you are a neat freak you might want to look elsewhere. The tile floors were not very clean. I tried to wipe down the floors in the main living area, but we still ended up cleaning our feet off before putting our shoes on to leave. The bathrooms were reasonable as to cleanliness. Another thing to consider is that our unit didn't have central air. There were 3 window units (1 in each bedroom and another in the living area). They operate on a timer and they are loud so it makes it a little hard to fall asleep.

Nice staff and very helpful. Vintage motel at a good price… plus no resort fee.

Loved it! Best hotel experience ever on Earth! Fantastic! Better than the Westin! Better than luxury condos! I loved the experience of being at Kauai's Hilton Garden Inn. It was my first time on the island of Kauai, and I really wanted a real experience but also luxury. Included in my hotel stay were 1) awesome ukulele lessons by Kalani Joe that had me playing real songs in minutes, 2) awesome hula dancing lessons (that taught me a whole, real hula dance with good technique and with a gorgeous view of the ocean by Kiana, and 3) awesome ti leaf and orchid lei making classes that enabled me to make a complete and beautiful Hawaiian flower necklace from local raw materials (leaves and flowers) by Kiana. We also saw an exciting fire dancing show at the hotel; in this show were the most dangerous, heart-stopping stunts I have ever seen. The show also included hula dancing and beautiful live music. The hotel restaurant/bar, Mamahune's, has the best French fries I have ever tasted and (completely delicious and vegetarian) taro burger with pineapple jam that I liked so much, I would travel to Kauai just to eat the taro burger with pineapple jam. Also at the hotel, the concierge, Courtney, is fantastic and gave us great, real advice that led us to great experiences; she surfs and snorkels and gives good advice. Additionally, the hotel is located right at a state park with the safest (and good) snorkeling right at the beach in front of the hotel, in two ponds protected by rocks. In the larger of the two small protected ponds, I saw bluefin trevally, saddle wrasses, tangs, sergeant major fish, and many more kinds of colorful fish of relatively large size. The hotel offers all good coffee in the morning and chilled, tasty POG (punch) in the afternoon, and the front desk staff led by Amy are great! The vibe of the rooms is relaxing and feels good. Furthermore, the swimming pool is the exact ideal temperature for swimming and just enjoying the pool in daytime or at night and is surrounded by beautiful flowering plants and a spectacular sunset view. Another great thing about this hotel is the interior design: it feels like a movie or TV set for Charlie's Angels. Also, of note, the hotel next to a very important historical and spiritual site for Hawaiians. If you are interested in history, culture, religion, spiritualism, authentic experiences, this site is a place to respectfully visit. Loved this hotel! I want to book another vacation there asap. Great rooms, service, and location! Hotel highlights: Luxury · Great view · Romantic · Quiet · Kid-friendly · Great value Rooms: large rooms, great views, comfy bed, good shower tub, includes refrigerators, cabinets, microwave Nearby activities: protected snorkel/swim area, beach, important historical/spiritual site Safety: very safe Walkability: great. Mamahune's restaurant and bar on the property, very short walk to swimming/snorkeling protected beach area, very short walk to significant historical site Foo

Good access: 10 to 15 minutes drive from the airport. Good for convenience: There were several malls nearby and restaurants, markets and shopping centers were close. Car parking: Overall good, but there is no space after 9pm so you have to use the valet service or walk along the street. Overall, the facilities and location were too good for the price. A hotel that impressed us as a honeycomb.

I loved my stay here! I rented an ocean-facing, ground floor room and was not disappointed. The sunrise every morning was superb! Everything was close by, food/restaurant options were plenty, and there is a nice long walking path along the ocean. The staff were very helpful and friendly. It's hard to rate the ”service” since I was only there for 3 days (they don't clean the rooms unless you stay for 5).

Location is great and the property is extremely clean and quiet. Our room was very outdated ( early 80's for furniture, carpet, bathroom) but clean and everything worked. It was spacious but bare minimum in kitchen for supplies, the coffee pot is super tiny. My only complaint is you can't extend your stay for late check out or additional day, that really impacts people on hikes and etc. We had to pack our stuff out (530am) and couldn't do late check out to come back to pack and shower. The young desk clerks stated policy for late check out was call morning of after 9am. That's ridiculous because most tourist are traveling across island exploring early. We asked at 815pm night before and staff couldn't give us late check out for next day, that's a deal breaker for us coming back to this property and was absolutely not willing to check or call management, for this reason I would avoid property if you have early tours or adventures. No one wants to pack out 5am without opportunity for late check out.

The location is awesome and very near the town centre. The food choices around the hotel are great. The hotel room we got (Level 1) faces the beach and it’s great, except that it is not the cleanest as we saw 1 lizard and at least 10 cockroaches. That may be due to the room being on Level 1. We did not bother changing room as we were there for a short while only and we had unpacked all of our items by the time we realize the presence of all the creepy crawlies. The amenities are good, with laundry, ice machine and microwave. The breakfast buffet is forgettable but the service staff are all nice.