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4.5/5
Excellent
GGuest UserAlthough there are some tech issues with this place (resetting the room Chromecast would not get it to work and neither would the phone pairing/dishwasher is crazy loud/shower pressure adequate) the relaxed and comfortable atmosphere compensated sufficiently for this stay. Holly and the other staff make you feel like you're visiting with family (but not too close family) - like cousins - in a good way. So I felt welcome and the room and bed was comfortable, piling three of their marshmallow pillows enable me to get sufficient head support and the pool and gym are good enough for a short stay. Kitchen set-up is just enough to do the basics but has everything you need, the large fridge is great. The area set aside for dogs was well established and attended to, all the walks were regularly cleared of snow. As buffet breakfasts go I thought it was better than average at this point, with a small but well chosen selection that can cover all tastes and was not the usual dried out recycled buffet fare.
4.0/5
Very Good
GGuilfordThe bed was the most comfortable bed we've ever slept in. Our room was quiet and very clean, but the best part of our stay was the delicious complementary breakfast. We travel a lot and we always dread the free breakfast. They're usually stale doughnuts and weak coffee. The Holiday Inn Express, downtown Cleveland has a wonderful free breakfast buffet. Sausage gravy and biscuits, French toast, pancakes, pork sausage links, turkey sausage patties, hard boiled eggs, scrambled eggs, fresh fruit, yogurt, four kinds of juice, hot coffee, chocolate and white milk, toast, bagels, pastries and oatmeal. We will stay here whenever we're in Cleveland. We love this place!
3.7/5
GGuest UserThe front desk person was more concerned with what was happening on her cell phone then waiting on me as her custom. Checked in and went to my room and then came back and found my form that I had signed just laying out on the desk. She had gone outside to use her phone several times so when I called the front desk no one wasn't answering. I needed to return my car to the rental carental car before the evening was over so I did not have to do it in the morning.. I try to find the return and and got lost. She didn't even know where I was she couldn't leave me back to the hotel. It turns out that the shuttle driver finally suggested that she'd take me and I follow her. That worked out well. My concern is that had I had an issue with help or anything and called the front desk there would be no one there to answer the phone. And literally had to go outside to find her once I realized what she was doing. I came into the front lobby and there was no one there. The next morning the night auditor was very kind to kind to make sure that the shuttle driver got there on time so I would not be late for my ride to the airport. There seems to be a little confusion as About the consistency of employee service giving to the customer. I'm not sure I would have that many family members working in the same facility.
3.6/5
GGuest UserThis hotel is in need of an complete refurbishment, and is not up to Hilton Garden Inn standards. I’ve stayed at several HGI’s over the years, and have always expected very clean and comfortable rooms with no issues. I’ve stayed at this property back in 2014 when I visited Cleveland and it was very clean and well-maintained. It seems to have declined since then. First off, our room was not very clean. The tile floor was dirty; my socks turned black after walking on that floor. Also, the desk was greasy. In other words, it seemed Housekeeping only changed the bedding, cleaned the bathroom fixtures, and emptied the trash. Those were seemingly clean. The carpet also could use a shampooing as well. But, the biggest issue was the toilet didn’t have enough “swirly action.” We had to call for a plunger twice during our two night stay. There were some obnoxious drunks roaming the hallway at 3 AM banging on our door and other doors, and screaming. My mother was rather scared by this. The hotel is located in a fringe area on the edge of downtown, and there are some homeless people that hang around in the vicinity. It’s not an area I’d wander around at night—especially if there are no Guardians baseball games. The hotel is extremely convenient to Progressive Field, and is a great location for catching Guardians games. It is also close to Rocket Mortgage Fieldhouse—home to the Cavaliers. The Staff were friendly and helpful, so I don’t think it’s their fault. The hotel needs better management and a complete refurbishment. It is not a bad hotel, but if considering staying here please consider other options before choosing.
3.3/5
GGuest UserThis is a great place to stay! Friendly staff, knowledgeable & helpful! The in-house restaurant was outstanding for breakfast! The room was clean & comfortable, and the fitness center is outstanding. I would recommend this establishment to anyone!
3.2/5
GGuest UserI have been staying here for months, and this is hands down the WORST hotel chain in North America; honestly, I would expect better service at a Motel 6. If you are heading into town, I would recommend The Crown Plaza; it’s cheaper and much nicer; the amenities are 1000X nicer, they have hot food, and the staff is not RUDE, LAZY, or STUPID; heck you can go down the road five minutes and stay at The Best Western Plus for $50 a night and have much better amenities and a well-trained staff. It really shows what larger chains offers when it comes to Human Resources and Training Programs, and their parent company is heading into bankruptcy; hence why their prices are too high. I have several hundred hotels stays under my belt, and a hotel lobby should be welcoming and inviting, this one looks like a large storage closet/abandoned building/war bunker. They have stacked up furniture everywhere, garbage/empty boxes all over the place, and 10+ signs saying no guest access. Then when you get into the staff, it gets WORSE, much WORSE. Carla, The President/CEO of Sonesta Hotels (in her mind), has absolutely no business being in Guest Services, and you have to deal with her STUPIDITY, RUDENESS, and LAZINESS 80% of the mornings here; and talk about getting your day off to a HORRIBLE start; and it’s a race situation since I am white. If you need to get anything complete and she is working, your best bet is to wait till she leaves for the day or find a work around. She will literally talk in circles and confuse you, just so she can avoid doing any type of labor (she actually steals your intelligence and drive), she gets ANGRY when she has to get off her chair; grant it, she is normally sleeping in that chair, hiding behind a sign; hence why I was order not to use the dinning-room/war bunker entrance for coffee, and instead have to walk all the way around the building in the cold (she can’t hear me come in when I use the dining room entrance). I had an employee STEAL a package delivery, and then I got stuck working with the WORSE management team in the world. I was accused 6 different times of running a scam for $48; Please, I make 5x that in the amount of time it took to correct the PETTY THEFT. Santo demanded proof the package was delivered, which I supplied immediately, then 3 messages at the Front Desk and 1 phone call later zero response, I finally called corporate, sure enough, Santo calls the next morning ANGRY because I call corporate. When I first got here two months ago, I stayed right next to the noisy highway that pours pollution out, can’t be healthy, so I moved to the other side of the property, when I checked in the first time, I was given one key, on the second one, I was given two keys by Elissa. With the known THEFT problem here, I was straightening up for the 3rd time, since housekeeping was a no-show/no-call for two appointments earlier that week, and realized, I better grab that second room key before housekeeping STEALS it, low
3.1/5
GGuest UserThe only good thing about this hotel was the staff. Everyone was friendly and knowledgeable. We were treated with kindness and made to feel welcome. Now the rest of the visit...this was the worst hotel I have ever stayed at. It was part of a package deal that included tickets to the Rock and Roll HOF which is the only reason we booked it. The landscaping had not been maintained and was basically an overgrown jungle. We had a total of 3 rooms for our group. Every room had multiple issues but I will list them all together: no cups, no coffee, no cream/sugar, mold in the bathroom, no ice bucket, hair dryer and coffee maker that didn't work (hair dryer actually shot out sparks), a twin size blanket on a queen bed, broken lock on room door....I could go on but I think you understand our disappointment.
2.9/5
CColleen Oberst King bedI was extremely disappointed as soon as I arrived I went to check in I was already was exhausted from being at my Brother in laws funeral services all day. I unfortunately wasn't able to check in for my first night due to unexpected situations that happened with my Family. I was able to finally go get some rest and that was on my second day of my 2 Day reservation which was at this point 5:00am and the lady who was checking me in told me that they canceled my reservation and no refund which fine I get it for the first night because I was not able to check in but for the second day I couldn't understand why they would cancel my second day for no reason at all. So as I was standing there already exhausted and
Extended Stay America Suites - Cleveland - Great Northern Mall
Hotel near North Olmsted
Price per night from:PHP 3,404
2.8/5
Ssomnium_viatoremGreat value for the price. Got a queen suite with a small kitchenette. Bathroom sink barely worked, only a slight trickle of water came out, but at least there was a fully functioning kitchen sink. Toilet flush handle was broken when we first arrived but they did fix it promptly once we brought it to their attention. Bed mattress was fairly comfy. Front desk staff was attentive for the most part. Kitchen wares such as pots and pans, plates, silverware, cutting boards, etc. were available for loan which was a nice amenity. However, I had some trouble getting one of the burners on the stove to work. Rooms were fairly clean but could use an update. Elevators were dirty though, trash and dust all over the floors of them. Laundry facilities were decent and had many washers and dryers available in good condition. Exercise room was small but decent. No weights though, just an elliptical, treadmill, and spin bike. It was open 24/7 though which was cool. Also, they advertise breakfast, but all they have is shitty coffee in the early mornings that quickly runs out.
2.1/5
RRochelle CharetteIt was a little difficult to find. Its located in a very nice neighborhood, very clean and pleasant looking. The hotel itself looks older. Painted over lots of times. I reserved a smoking room with a queen bed because i only needed an overnight stay. Its a small room, with tv, ac unit, and a bathroom and shower stall. The room said it included breakfast, which was an absolute bonus as that meant one less thing to stop for. I was notified the following morning that breakfast was not being offered vecause 'of covid' and they hadn't offered breakfast in 2 years. In the breakfast room there were numerous rolls of what looked like old carpet. I was not made aware of this when checking in. The sheets were stained, as were bits of the carpet in the room. There was also no garbage can in the room - which is more of a convenience thing I suppose, and no refrigerator or microwave (I was not expecting these amenities, but I was hopeful). The room included some towels and toiletries along with a hairdryer which I did not use.
I think this is canon for ”you get what you pay for”.
FAQs About Cuyahoga County Hotels
Where is the best place for a stay in Cuyahoga County?
Cuyahoga County has some of the best hotels for you to select. Whether you're traveling for business or on a vacation, Hilton Garden Inn Cleveland Downtown, The Glidden House and Beachwood Extended Suites are preferred hotels.
What is the average hotel fee in Cuyahoga County?
For hotels in Cuyahoga County, the average price on weekdays is PHP 13,473, the average price on weekends (Friday–Saturday) is PHP 14,549.
What's the best high-end place to stay in Cuyahoga County?
Cuyahoga County has many luxury hotels of different styles. The Ritz-Carlton and Cleveland is very popular for travelers looking for elegant places to stay.
Which hotels in Cuyahoga County has the best breakfast?
The Ritz-Carlton, Cleveland,Hyatt Regency Cleveland at the Arcade and The Westin Cleveland Downtown provide high-quality breakfast. Start your day with fresh, delicious breakfast!
What are the best hotels with gym and fitness center in Cuyahoga County?
Hilton Garden Inn Cleveland Downtown, The Glidden House and Beachwood Extended Suites provide fitness facilities. Boost your fitness during your travel time!
What's the best pet-friendly accommodation in Cuyahoga County?
The Orbit Hotel, Trademark Collection by Wyndham, Motel 6 Middleburg Heights, Oh - Cleveland, Motel 6 North Olmsted and Oh - Cleveland allow pets. Take your pets with you during your stay!
What are some hotels with pools in Cuyahoga County?
Hilton Garden Inn Cleveland Downtown, Beachwood Extended Suites and Hampton Inn & Suites Cleveland-Beachwood are hotels with swimming pools. Stay at any of these hotels to enjoy a swimming pool!
Which hotels in Cuyahoga County provide free Wi-Fi?
Whether you're traveling on business or for vacation, internet connection is essential. Hilton Garden Inn Cleveland Downtown, The Glidden House and Beachwood Extended Suites are popular hotels with free Wi-Fi.
Which hotels in Cuyahoga County provide airport transfers?
Worried about getting lost in Cuyahoga County? Hilton Garden Inn Cleveland Downtown, Beachwood Extended Suites and Hampton Inn & Suites Cleveland-Beachwood provide airport transfer services.
What is the best spa hotel in Cuyahoga County?
Getting tired after a long walk? Hilton Garden Inn Cleveland Downtown, Beachwood Extended Suites and Hampton Inn & Suites Cleveland-Beachwood provide highly rated spa services.
Where to find hotel deals in Cuyahoga County?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.
Cuyahoga County Hotels Info
| Highest Price | PHP 76,124 |
|---|---|
| Lowest Price | PHP 3,181 |
| Number of Reviews | 11,283 |
| Total Properties | 863 |
| Average Price (Weekdays) | PHP 13,473 |
| Average Price (Weekends) | PHP 14,549 |