Best West Hotels

The staff here are amazing especially Mr Ginton (F&B manager) and MADAM Jane (general manager) we requested them and suggested them they did there best to serve and change the breakfast to our likings. The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions.”

My family and I were in Zanzibar over the December holidays with accommodation booked at ngalawa hotel and resort. I must say the place was breath taking from the entrance. Palm trees all around. It was family friendly which allowed for easy entertainment of kids, with I don't know how many swimming pools( yes they are that many😉😄😄🙄). It is away from the chaos of the city but very close to a lot of activities and tourist sites. There is an in house travel guide who helps with tour booking and yes covid test booking. The staff was amazing always available. Restaurant also on site. I can write a book about this place. Go see it yourself 😉

First of all, the advantages here are designer hotels, design with great care, rich characteristics, everywhere can make blockbusters. There are also many shortcomings. First of all, the location is remote and the price is not cheap. Except for the hotel itself having two kayaks, there is no sea exercise. The beach is not good, because there are fishing villages nearby, so it is dirty and there are many rocks. The food was exquisite and too delicate, leading to a little bit of food not enough. Unexpectedly, the fishing village next to it can buy the seafood that local fishermen catch every day. The price is incredible. I bring my own hot pot base to help the hotel process, which is absolutely satisfying for the stomach of the food. The hotel is built on topography, up and down are not very friendly to families with children, suitable for couples to travel

The seaside hotel, although the beach is not very good, but the scenery is pleasant. The 5th floor is a restaurant. The restaurant is very good for eating and watching the sea. It is suitable for vacations and is about 5 kilometers from the urban area.

This is a beautiful resort that feels off the beaten path & tranquil from the moment we arrived after a long week on Safari in Tanzania. We had villa #1 which had a spacious living room, bathroom, and separate bedroom. It also had a private pool in the back yard. We choose the 1/2 inclusive package which was perfect for us. It included Breakfast every morning up to 12 noon which was great as we like to eat late while on vacation. It also included dinner every night. The food was very good and the dinner menu changed daily. So much delicious options and reasonably priced wine options made it easy. They have a very long pier at the ocean and it became a habit to get dressed up for dinner & walk out on the pier beforehand for a sunset cocktail. We loved the place so much we only left one day to do a tour of a spice farm and Stones Town. The spice farm experience was amazing & we learned so much about not just the type of spices the island is famous for, but how to use them in a variety of ways that as Americans, we simply didn’t know. Stones Town was very touristy but a not miss is the Slave Market. This is the historical site that documents the history of slavery on Zanzibar which was quite robust in the late 1800’s. As with any stay there are things that weren’t perfect as we had an issue with our pool, but the staff was quick to respond and apologized which made us feel that they truly cared about our stay. I would go back & I highly recommend this resort. Food = A Room = A Restaurant staff = A + Room cleaning staff A + Manager “ Anna” = A + Don’t hesitate to book a stay here!