The hotel is set in a nice location in the country and a 20 minute walk from the train station which was ok for me, even if it was uphill which is weird in NL ! Check-in was weird, for some reason the two people were talking about us in Dutch and laughing at us, nice welcome. There were three of us arriving at 14:30 but our room wouldn’t be ready until 15:00 so the individually stored our bags, which was weird. My colleagues wanted to use the gym, but despite the fact we were there for almost a week there were no slots…..weird, later found out the hotel had leased the gym to a fitness trainer - why not be honest about it! Rooms have almost no sound deadening, TV didn’t work, no hand soap in the room and piece of foam for a bed wasn’t the best, I guess from that perspective you get what you pay for. Most of the bar staff and waiter staff were brilliant, great personalities and wanted to do their best for you which was nice. The food was a bit patchy and got the impression they were struggling in the kitchen, no different to many hotels and mostly ok, my group had to reject a couple of steaks, but was dealt with reasonable professionally. The meeting room was tight and a bit dangerous from the perspective the laptop power points were on the wall and created quite some trip hazard and the overhead projector build had seen better days and made the colours wishy washy. And now for the downright ugly, now I do get that hotels are struggling to recruit in current climate, but why would you put your worst employee on reception! We had an American VIP join out meeting, he only drinks Coke, as there was no one in the bar area I asked if reception could help. He said he could, promptly brought two bottles of Coke but then told me that I wasn’t “authorised” to put this on my room and I needed to pay cash. I tried to reason with this person that I didn’t have cash on me and as we were spending in the region of 15,000€ with the hotel perhaps he could either add it to the meeting room cost, or food and beverage cost. He told me that he was not prepared to do so! He summoned a colleague from back office and she agreed the only option as I had no cash on me was to leave with the Coke. I was rather upset by this treatment and to my discredit I raised my voice, and despite a colleague was on the phone to potentially another guest and there was a queue behind me, they simply didn’t care and it was more important to them that they didn’t release the Coke with payment ! I left shocked, then entered the kitchen to find the bar staff cleaning dishes as they we short staffed, which I understand, and her comment was “ I don’t know how to charge you for the Coke, but you take it and I’ll figure it out”. Give this lady a promotion and send the clowns on reception to wash the dishes.
Located in Amersfoort, Leerhotel Het Klooster is in the historical district, within a 5-minute drive of Hoge Klei Golfclub and Amersfoort Animal Park. This hotel is 2.2 mi (3.5 km) from Mannenzaal St Peters and Block Lands Hospital and 2.2 mi (3.6 km) from Kade Museum.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Enjoy a meal at Novice or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 21 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
A stay at Hotel de Tabaksplant places you in the heart of Amersfoort, steps from Jack's Casino and Theater De Flint. This hotel is 0.6 mi (0.9 km) from Oude Haven and 0.7 mi (1.1 km) from St. George's Church.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, as well as phones with free local calls.
11 review
3.9/5
Price from
INR 6,282
per night
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I'm currently staying at the bastion hotel, we arrived late on Sunday but the restaurant was still open, I'm here as a group on business and so far as a collective we seem very pleased with our experience, special mentions to Anouk and Ben who stand out as very professional!! And also all other staff at the hotel! I'm sorry as I've not had time to catch their names yet. If in the future I get the chance to travel to this area I will be very grateful if it is to this hotel!! Many thanks to the Bastion staff!!
***Please be careful before booking here, it looks more like a SCAM than a relaxed stay.*** We booked an expensive Suit room W/ Jacuzzi at this hotel to celebrate our 2023-2024. Well, this was the Worst Experience ever. Since we arrived, the Suite Room had issues with Leakage to the floor under our room. Room service kept coming to our room almost every 30min to an hour. They kept coming to check the same thing, nothing to see in our room. So with this the first day was already RUINED! We couldn’t relax because people kept coming to the door. Next day again same thing since the early morning room service and the hotel technician kept bothering us. As if we did something wrong but we didn’t, we couldn’t, we just arrived at the hotel Suite… Then they ask us to leave the room for at least 1 hour so they can ‘Try’ to fix the issue. We declined. Then randomly 30 minutes later our airconditioning stopped working, sweating in the SUITE room they couldn’t fix it. After all this, we decided to leave earlier then we wanted. We travel allot and visit different hotels in Europe. But this, for a very expensive SUITE room to have so many issues was crazy. Never had such a bad experience before at a hotel, especially a Suite room Hotel. We also we asked our money back, but only got a percentage back and as a compensation they gave us just 2 bottles of water… So yes, we had to pay for the first day, while they kept bothering us the whole time. Very very unprofessional of this hotel and staff. We had to pay for the night we couldn’t even relax because of faulty SUITE ROOM. Please be careful before booking here, it looked more like a SCAM than a relaxed stay.
This area itself is a special attraction. I attended a friend’s wedding in the zoo and stayed in the area for one night first. The location is excellent, it takes only 5 minutes to walk out of the train station, and there are also buses to zoo.
A stay at Long John’s Hotel places you in the heart of Amersfoort, steps from The Tower of Our Lady and Mannenzaal St Peters and Block Lands Hospital. This hotel is 0.2 mi (0.3 km) from Marienhof Culinary Museum and 0.3 mi (0.4 km) from Fish Spa Amersfoort.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a picnic area, barbecue grills, and a banquet hall.
You can enjoy a meal at Long John's Pub serving the guests of Long John’s Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and luggage storage.
Make yourself at home in one of the 12 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.
With a stay at Hotel Pension Randenbroek, you'll be centrally located in Amersfoort, just a 4-minute walk from Marienhof Culinary Museum and 5 minutes by foot from Fish Spa Amersfoort. This hotel is 0.5 mi (0.8 km) from Muurhuizen and 0.6 mi (1 km) from The Mondriaan House.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Buffet breakfasts are available daily for a fee.
Featured amenities include express check-in, express check-out, and luggage storage.
Stay in one of 18 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Lovely room and bathroom very large and well appointed. Cleanliness excellent and quiet. Food OK - My partner likes a full English and eggs were either scrambled or boiled, no baked beans, hash browns or sausages, the bacon was smoked and the potato option was very spicy so a little disappointing. I like scrambled egg with tomato and mushrooms and the tomatoes were covered in cheese! and the mushrooms wet and spicy! All other breakfast options were plentiful and good. The main meals were of limited choice and the quality went from good on the 1st evening to poor on the third and last evening. The soups were far too salty and a bread roll would have been appreciated. The accompaniment to the main meal was always chips and salad which were good and plentiful but some vegetables would have been good. Staff service was always good and friendly.
Very Good
68 review
4.0/5
Price from
INR 9,848
per night
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Most-booked Amersfoort hotels
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Check out these top-booked hotels from the past 30 days!
No.1
4.2/5
55 review
NH Amersfoort
Hotel near Amersfoort
"Good Location"
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No.2
4.3/5
52 review
Van der Valk Hotel Amersfoort-A1
Hotel near Amersfoort
"Good Location"
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No.3
4.2/5
46 review
Mercure Hotel Amersfoort Centre
Hotel near Amersfoort
"Good Location"
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No.4
4.1/5
6 review
Hotel Randenbroek
Hotel near Amersfoort
"Good Location"
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No.5
4.1/5
29 review
Bastion Hotel Amersfoort
Hotel near Amersfoort
"Good Location"
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No.6
3.9/5
11 review
Hotel de Tabaksplant
Hotel near Amersfoort
"Good Location"
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No.7
3.7/5
36 review
Fletcher Hotel Restaurant Amersfoort
Hotel near Amersfoort
"Good Location"
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No.8
4.2/5
5 review
Leerhotel Het Klooster
Hotel near Amersfoort
"Good Location"
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No.9
4.2/5
40 review
Long John's Pub & Hotel
Hotel near Amersfoort
"Good Location"
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Best Amersfoort hotels with tasty breakfast
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Start your day with a tasty breakfast at one of our top hotels in Amersfoort.
The NH Amersfoort hotel is conveniently located less than one kilometer from Amersfoort City Center. Many excellent points of interest are within walking distance such as the KAdE art gallery or the Museum Flehite. For those wishing to venture further afield, Amersfoort Central Station is less than five minutes away by foot. Each of our modern guest rooms features comfortable amenities such as free Wi-Fi, flat screen TVs, and tea and coffee makers. Selected rooms provide lovely city views and spacious sitting areas. For breakfast, our guests can tuck into a delectable buffet. Made-to-order hot dishes and early bird breakfasts are available upon request. Gusto Restaurant is NH Amersfoort’s elegant dining space serving exceptional international and local cuisine for lunch daily, and dinner from Monday - Wednesday. Guests also have the option to dine al fresco on the open terrace. The Gusto Bar sits next to the restaurant and serves light snacks along with a great selection of cocktails and wines. It’s a great space for guest to relax or catch up on the latest sports shown on the satellite TV. There's also a self-service Open Bar for when the other dining outlets are closed. NH Amersfoort has 7 meeting rooms which accommodate up to 240 people, and with advance notice, we will gladly arrange a special menu, private breakfasts, dinners, parties or other event services.
Located in Amersfoort, Van Der Valk Hotel Amersfoort A1 is in the business district, within a 10-minute drive of Jack's Casino and Marienhof Culinary Museum. This eco-certified hotel is 4.7 mi (7.6 km) from Theater De Flint and 4.8 mi (7.7 km) from Fish Spa Amersfoort.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Stay in one of 140 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
The 4-star Mercure Hotel Amersfoort Centre is 550 yds 500 m from Amersfoort central train station, opposite the HU University of Applied Sciences Utrecht, and is the ideal place for meetings. Relax in our comfortable hotel with free WIFI at the heart of Amersfoort. Enjoy the atmosphere of our Timeless bar, where you can enjoy a fantastic view of the city while sipping a glass of fine wine or savoring a delicious lunch or dinner.
With a stay at Fletcher Hotel-Restaurant Amersfoort in Amersfoort (Zon en Schild), you'll be within a 5-minute drive of Hoge Klei Golfclub and Amersfoort Animal Park. This hotel is 2.1 mi (3.4 km) from Mannenzaal St Peters and Block Lands Hospital and 2.2 mi (3.5 km) from Kade Museum.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Regional cuisine at Restaurant Amersfoort, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Stay in one of 94 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
A stay at Hotel de Tabaksplant places you in the heart of Amersfoort, steps from Jack's Casino and Theater De Flint. This hotel is 0.6 mi (0.9 km) from Oude Haven and 0.7 mi (1.1 km) from St. George's Church.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, as well as phones with free local calls.
Located in Amersfoort, Bastion Hotel Amersfoort is within a 5-minute drive of Jack's Casino and Marienhof Culinary Museum. This eco-certified hotel is 2 mi (3.3 km) from Theater De Flint and 2.1 mi (3.4 km) from Fish Spa Amersfoort.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
At Bastion Hotel Amersfoort, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 138 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Located in Amersfoort, Leerhotel Het Klooster is in the historical district, within a 5-minute drive of Hoge Klei Golfclub and Amersfoort Animal Park. This hotel is 2.2 mi (3.5 km) from Mannenzaal St Peters and Block Lands Hospital and 2.2 mi (3.6 km) from Kade Museum.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Enjoy a meal at Novice or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 21 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
With a stay at Hotel Pension Randenbroek, you'll be centrally located in Amersfoort, just a 4-minute walk from Marienhof Culinary Museum and 5 minutes by foot from Fish Spa Amersfoort. This hotel is 0.5 mi (0.8 km) from Muurhuizen and 0.6 mi (1 km) from The Mondriaan House.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Buffet breakfasts are available daily for a fee.
Featured amenities include express check-in, express check-out, and luggage storage.
Stay in one of 18 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
A stay at Long John’s Hotel places you in the heart of Amersfoort, steps from The Tower of Our Lady and Mannenzaal St Peters and Block Lands Hospital. This hotel is 0.2 mi (0.3 km) from Marienhof Culinary Museum and 0.3 mi (0.4 km) from Fish Spa Amersfoort.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a picnic area, barbecue grills, and a banquet hall.
You can enjoy a meal at Long John's Pub serving the guests of Long John’s Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and luggage storage.
Make yourself at home in one of the 12 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.
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4.2/5
Very Good40 Reviews
Price per night from: INR 4546
Find best four-star Amersfoort hotels
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For business or leisure, these four-star hotels in Amersfoort provide the perfect stay for your journey.
The NH Amersfoort hotel is conveniently located less than one kilometer from Amersfoort City Center. Many excellent points of interest are within walking distance such as the KAdE art gallery or the Museum Flehite. For those wishing to venture further afield, Amersfoort Central Station is less than five minutes away by foot. Each of our modern guest rooms features comfortable amenities such as free Wi-Fi, flat screen TVs, and tea and coffee makers. Selected rooms provide lovely city views and spacious sitting areas. For breakfast, our guests can tuck into a delectable buffet. Made-to-order hot dishes and early bird breakfasts are available upon request. Gusto Restaurant is NH Amersfoort’s elegant dining space serving exceptional international and local cuisine for lunch daily, and dinner from Monday - Wednesday. Guests also have the option to dine al fresco on the open terrace. The Gusto Bar sits next to the restaurant and serves light snacks along with a great selection of cocktails and wines. It’s a great space for guest to relax or catch up on the latest sports shown on the satellite TV. There's also a self-service Open Bar for when the other dining outlets are closed. NH Amersfoort has 7 meeting rooms which accommodate up to 240 people, and with advance notice, we will gladly arrange a special menu, private breakfasts, dinners, parties or other event services.
The 4-star Mercure Hotel Amersfoort Centre is 550 yds 500 m from Amersfoort central train station, opposite the HU University of Applied Sciences Utrecht, and is the ideal place for meetings. Relax in our comfortable hotel with free WIFI at the heart of Amersfoort. Enjoy the atmosphere of our Timeless bar, where you can enjoy a fantastic view of the city while sipping a glass of fine wine or savoring a delicious lunch or dinner.
Located in Amersfoort, Van Der Valk Hotel Amersfoort A1 is in the business district, within a 10-minute drive of Jack's Casino and Marienhof Culinary Museum. This eco-certified hotel is 4.7 mi (7.6 km) from Theater De Flint and 4.8 mi (7.7 km) from Fish Spa Amersfoort.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Stay in one of 140 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
With a stay at Fletcher Hotel-Restaurant Amersfoort in Amersfoort (Zon en Schild), you'll be within a 5-minute drive of Hoge Klei Golfclub and Amersfoort Animal Park. This hotel is 2.1 mi (3.4 km) from Mannenzaal St Peters and Block Lands Hospital and 2.2 mi (3.5 km) from Kade Museum.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Regional cuisine at Restaurant Amersfoort, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Stay in one of 94 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
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3.7/5
36 review
Price per night from: INR 6282
Amersfoort hotels near popular attractions
Make the most of your visit by choosing from our selected Amersfoort hotels near popular attractions.
Top Attractions on Trip.com
No.1
Station Amersfoort Centraal
1.17km from downtown
No.2
Amersfoort Zoo
2.78km from downtown
"Zoos"
No.3
The Mondriaan House
0.23km from downtown
"Exhibition Halls""Museums"
No.4
Marienhof Culinary Museum (Culinair Museum Marienhof)
0.34km from downtown
"Museums""Stadiums"
No.5
Intratuin Amersfoort
2.39km from downtown
Latest Reviews for Amersfoort hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
4.3/5
Excellent
GGuest UserThe coffee machine didn’t work, the freezer also didn’t work. For the rest it’s a good hotel!
GGuest User***Please be careful before booking here, it looks more like a SCAM than a relaxed stay.*** We booked an expensive Suit room W/ Jacuzzi at this hotel to celebrate our 2023-2024. Well, this was the Worst Experience ever. Since we arrived, the Suite Room had issues with Leakage to the floor under our room. Room service kept coming to our room almost every 30min to an hour. They kept coming to check the same thing, nothing to see in our room. So with this the first day was already RUINED! We couldn’t relax because people kept coming to the door. Next day again same thing since the early morning room service and the hotel technician kept bothering us. As if we did something wrong but we didn’t, we couldn’t, we just arrived at the hotel Suite… Then they ask us to leave the room for at least 1 hour so they can ‘Try’ to fix the issue. We declined. Then randomly 30 minutes later our airconditioning stopped working, sweating in the SUITE room they couldn’t fix it. After all this, we decided to leave earlier then we wanted. We travel allot and visit different hotels in Europe. But this, for a very expensive SUITE room to have so many issues was crazy. Never had such a bad experience before at a hotel, especially a Suite room Hotel. We also we asked our money back, but only got a percentage back and as a compensation they gave us just 2 bottles of water… So yes, we had to pay for the first day, while they kept bothering us the whole time. Very very unprofessional of this hotel and staff. We had to pay for the night we couldn’t even relax because of faulty SUITE ROOM. Please be careful before booking here, it looked more like a SCAM than a relaxed stay.
GGuest UserThis area itself is a special attraction. I attended a friend’s wedding in the zoo and stayed in the area for one night first. The location is excellent, it takes only 5 minutes to walk out of the train station, and there are also buses to zoo.
GGuest UserI'm currently staying at the bastion hotel, we arrived late on Sunday but the restaurant was still open, I'm here as a group on business and so far as a collective we seem very pleased with our experience, special mentions to Anouk and Ben who stand out as very professional!! And also all other staff at the hotel! I'm sorry as I've not had time to catch their names yet. If in the future I get the chance to travel to this area I will be very grateful if it is to this hotel!! Many thanks to the Bastion staff!!
The hotel is set in a nice location in the country and a 20 minute walk from the train station which was ok for me, even if it was uphill which is weird in NL ! Check-in was weird, for some reason the two people were talking about us in Dutch and laughing at us, nice welcome. There were three of us arriving at 14:30 but our room wouldn’t be ready until 15:00 so the individually stored our bags, which was weird. My colleagues wanted to use the gym, but despite the fact we were there for almost a week there were no slots…..weird, later found out the hotel had leased the gym to a fitness trainer - why not be honest about it! Rooms have almost no sound deadening, TV didn’t work, no hand soap in the room and piece of foam for a bed wasn’t the best, I guess from that perspective you get what you pay for. Most of the bar staff and waiter staff were brilliant, great personalities and wanted to do their best for you which was nice. The food was a bit patchy and got the impression they were struggling in the kitchen, no different to many hotels and mostly ok, my group had to reject a couple of steaks, but was dealt with reasonable professionally. The meeting room was tight and a bit dangerous from the perspective the laptop power points were on the wall and created quite some trip hazard and the overhead projector build had seen better days and made the colours wishy washy. And now for the downright ugly, now I do get that hotels are struggling to recruit in current climate, but why would you put your worst employee on reception! We had an American VIP join out meeting, he only drinks Coke, as there was no one in the bar area I asked if reception could help. He said he could, promptly brought two bottles of Coke but then told me that I wasn’t “authorised” to put this on my room and I needed to pay cash. I tried to reason with this person that I didn’t have cash on me and as we were spending in the region of 15,000€ with the hotel perhaps he could either add it to the meeting room cost, or food and beverage cost. He told me that he was not prepared to do so! He summoned a colleague from back office and she agreed the only option as I had no cash on me was to leave with the Coke. I was rather upset by this treatment and to my discredit I raised my voice, and despite a colleague was on the phone to potentially another guest and there was a queue behind me, they simply didn’t care and it was more important to them that they didn’t release the Coke with payment ! I left shocked, then entered the kitchen to find the bar staff cleaning dishes as they we short staffed, which I understand, and her comment was “ I don’t know how to charge you for the Coke, but you take it and I’ll figure it out”. Give this lady a promotion and send the clowns on reception to wash the dishes.
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