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Seri Malaysia (government incentive) hotels is a franchise of affordable family hotel that gives value of money. The one in Ayer Keroh Melaka is meant for the touristy Ayer Keroh area with surrounding tourist attractions. Now that Ayer Keroh’s novelty is lacking from its heydays (its been 3 decades), the area lacks visitors. Seri Malaysia could do with a complete makeover as it is well located and has large grounds and good traditional architecture. But here lies the dilemma, franchisee cannot afford the huge refurb cost so it remains as it is. Some rooms have been refurbished with carpet and drapes changed but the old fixtures are still there that takes back to its glory 30 years back. Common (not in room) ironing facilities and self service laundry machines. Service is lacklustre (the staff do try to do their best, mind you) maybe due to low morale because of sp**** occupants. Food is so so. With tourism struggling, there are many hotels that offer low rates to survive. It is the buyers market. Seri Malaysia may not be able to offer any lower rates but they can attract with better quality service and restaurant, perhaps with bundled tourist products and meeting package.

When I'm arrived, there's a lot of free parking. So i like about it. What I don't like is about swimming pool. I thought there's an outdoor or private swimming pool for adults only. But when I'm asking about swimming pool, all staff said the same thing that the swimming pool is within waterpark that need to pay RM29 for entrance. A bit disappointed because when I'm make a booking, I thought there's a free swimming pool but it was not One more things, Bayou Lagoon Park Resort need to update some photos each of different rooms. Not all rooms use the same photo. Rooms not same as given photos. About cleanliness, I'm sorry. There's scratch on the floor and there's a stain of blood on bed. ☹️

Easy check in. Location next to Bayou Lagoon Resort, under different management. The living room light is a little dark. Otherwise all ok.

The best comfortable space in the theme park is interesting..just maybe the hotel can reorganize the theme park time for those staying at the resort or homestay...

This budget hotel is suitable for solo travelers which travel for working or backpacking. The room was just nice and clean 😉. Less noise 😃 but at the moment I came here, the WiFi connection was weak and there were no TV signal. Maybe now they've fix the problems

I ve cancelled my booking earlier but got rejected. There are no reason given for the rejection. Old hotel and poorly manage but match the price as it is cheap and breakfast provided is so-so.

Very near to Pantai Hospital, Melaka, just across the road. It's standard room comes with a double bed and a single bed. For solo traveler like me, I feel it's a bit pricey because I am paying for a 3 persons room instead of for a single person room. The staff are friendly and helpful. Not many eateries around. The ones nearby are Kings' Cafe and another restaurant nearby serving Western, Chinese and local food which is a bit pricey. Ironically, the most economic place to have meal is at Fresh Cafe by Pantai which is inside Pantai Hospital. The ala carte meal consists of rice, a main dish of chicken or fish and a vegetable is set at RM6.00. The dishes are quite tasty. They also have meal to order like fried rice, fried noodles, etc. Price wise also not so pricey and the portions are big. As for the hotel, location wise, if you don't have a car, you have to use Grab service or public transports to go places. Not far from Aeon and Mydin hypermarkets. Very convenient for those from outstation who are visiting patients at Pantai Hospital.

This is not my first time staying at Ames Hotel, it's my third time, and it will be the last!! I travel for business almost every week, both within Malaysia and abroad. I have stayed in dozens of hotels, as you can see from my record on the Agoda website, but this has been the worst stay ever!!! I arrived at midnight, and no staff assisted with my luggage. There was a male staff in a black shirt who just walked past me at my car without offering any help, and there was also a pregnant woman (a customer) who just got out of her car to check in, and no one helped her either. The night manager, named FARED, assisted with my check-in. I requested a late check-out at 3 PM because I had an event under my company at the Ames Hotel as well, but the next morning, he informed me that I had to check out at 2 PM. I complied even though I had told Mr. FARED the night before about the late check-out at 3 PM. However, when I was having breakfast at the Merchant Lounge, a manager named JOSEPH told me that I had to check out by 1 PM, even though FARED had confirmed with me the night before that I could check out by 2 PM. I find this completely unacceptable. JOSEPH also mentioned that my room was upgraded for free, even though I paid extra for the suite—it was not free. I found this extremely rude and unprofessional because he did not check my room details before speaking with me. He made it seem like I received a complimentary upgrade and was not entitled to the service I deserved. This is extremely disrespectful, and this is my honest review of Ames Hotel Melaka. Thank you to the lounge staff named DILA for calming my wife and me and providing good hospitality service.