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This Hotel was 3 star not 4 star. I guess because of the swimming pool they have achieved this? The Restaurant was closed during August (disappointing) and it is in a more industrial area, luckily we had a car so could drive to a restaurant one of the evenings. Reception were really helpful. The bar is modern and drinks were great and reasonable. The bar menu is limited but was good. Breakfast was good with lots of choices although watermelon the only fresh fruit. The corridor outside our room was dark and very 1970’s looking. Room had all we needed but dated. Pool was fine, we had to take beds outside to the sun. Small space outside. All in all just ok, could be improved with an upgrade of the building!

The hotel is lovely. Super clean with modern amenities. Situated in the heart of the old city surrounded by restaurants, bars, shopping, culture and locals. This city is a hidden gem! The staff is so friendly and helpful. They made restaurant recommendations and reservations for us with a smile. The hotel was full, but we never heard a sound from others. The shower was amazing! Bed was very comfortable. We enjoyed a 2 hour tour from a local guide (Tourist Info site) for only €15,00 each! Highly recommend. The parking was easy and only about a 5 minute walk from the hotel. Many grocery stores nearby. Very secure building with an elevator. Great location, great hotel, great staff. 5 Stars! Would definitely stay with them, again!

Delightful staff. We asked for a High, Quiet Room with a Walk In Shower and that is, exactly what we got - Room 304 Wide selection of items at Breakfast. Super staff, after ordering an Espresso on the first morning, one was brought to me without asking each day Whilst I support the Greeks for trying to get their Elgin Marbles repatriated. I doubt the country of origin is asking for the offensive statues of black people by the fireplace in the Breakfast Room. In 2023 positively offensive. They should go. Hotel very well built but now looking tired. A major makeover needed. Drain for our Shower needs bleaching, very slow to drain away. Thanks all for a lovely stay. 5 nights with Riviera and their lovely Courier, Agnes. Hayling Seagoon

The first contact with Mrs. Maria Svarc, head of the booking office of the Hotel Principe in Udine took place by mail on 12.01.2022, when I asked for a reservation of nine rooms for 21.04.2022. The affirmative reply arrived immediately. After the booking, the details of my credit card were sent to Ms Svarc. One week before the start of the trip, Ms Svarc informed me that my credit card was not valid and that I have either to give another credit card or transfer the money, because otherwise she will have to cancel our booking. Immediately a friend stepped in and his card details were sent. Ms Svarc refused this card as well and insisted on a bank transfer. The transfer was made on Good Friday but was obviously delayed by the bank internally due to the Easter holidays. On the 20th of April, while cycling in the middle of the Canal Valley, I received a call from Ms Svarc, that the money had not arrived and that she will therefore cancel the booking, as there are always crooks working with tricks. This prejudice shocked us very much! All of us in the group are serious people with university or business backgrounds, and none of us needs to take advantage on anything. Apart from that, all our credit cards worked the whole week in all other hotels without any problems. In the afternoon, we sent to Ms Svarc the details of a third credit card, which she again did not accept. I asked the hotel owner in Gemona to call her and confirm that the cycling group existed, that there were no problems with the payment and that we wanted to claim the rooms at the Hotel Principe the next day. Still on 21.04. in the morning a friend from Udine had to make a telephone call to Mrs. Svarc to confirm our seriousness. It may be that such a strict way of dealing with customers is desired by the hotel management, but this way of dealing with us by Ms Svarc is utterly unacceptable for us. We recommend a retraining for Ms Maria Svarc, otherwise we will never book in this hotel again. Wolfgang Scholz, the organiser

Stop on the way to Venice. Very ”tired,” a grim room. Heating only by central air conditioning,so the room was cool, the trip was at the end of January. Wifi is weak in the room. Breakfast is very modest, with coffee with sandwich.

Lo abbiamo utilizzato due notti come appoggio per visitare varie località dell'udinese. Ottimo compromesso tra posizione, servizi e cordialità. La camera assegnata era molto ampia e pulita. Colazione giusta per il tipo di hotel, personale gentile e sorridente. Unico suggerimento che mi sento di dare è quello di ”rinfrescare” il locale bagno: pur essendo ben pulito, rubinetterie, sanitari e complementi riportano i segni del tempo e dell'usura. Nel complesso esperienza positiva.

The hotel is very comfortable and clean, two steps from the train and bus station and very close to the centre accessible by foot. It is quiet, with beautiful and large rooms with fridge, with very friendly staff and good breakfast buffet.