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Upon arrival in Limatola we followed our satnav to the hotel, when the satnav eventually stopped there was no clear signage as to where to go next but with Google maps on air view we managed to work this out and continued up the hill through a small arch way - we had an Audi A4 but anything bigger wouldn’t have made it to the car park. Upon getting out the car we headed to what we thought must be the hotel but we ended up wandering around for ages as there is no clear signage to the reception area. Eventually we found reception and managed to check in, the chap didn’t really speak any English at all and we had a fair hike with no lift to our room. The room was really dark with hardly any windows, the bathroom was tiny and again had barely any light at all, the room felt cold and even more basic than the pictures had shown prior to booking. There was certainly no fancy lighting in the bathroom and we had booked a Junior Suite - which this room certainly was not. Our room was located around what was probably the old dining hall and the hotel had covered the open air section in a plastic tarpaulin, it was very windy and this was making a really loud slapping noise which could be constantly heard in the room. The restaurant appeared closed and the minibar only had water or Prosecco so we decided to walk into town - there was no staff anywhere to be seen in the hotel and as other people have commented there appeared to probably be a wedding on that weekend. Limatola was like a ghost town, what there was was closed & there was nobody anywhere, we visited on a Saturday so we’re a little surprised by this. When we eventually got back to the hotel we decided to checkout straightaway and stay elsewhere, upon checking out the staff couldn’t have cared less and didn’t ask why we were leaving when we had only arrived a short while ago. It was such a shame as the castle from the outside is stunning but unfortunately the rooms feel unloved and uninspired, the hotel has potential to be beautiful but it appears they care more for the money from weddings than the accommodation they provide. We ended up staying in the close by town of Caiazzo, as this is where we had dinner booked & it was incredible, a gorgeous typically Italian town with a beautiful Airbnb, shops, cafes and a bank.

Abbiamo soggiornato tre notti sentendoci accolti e coccolati, la camera accogliente ed estremamente pulita, il giardino interno dove potersi rilassare, il posto auto, la possibilità di accedere a qualsiasi ora del giorno e della notte alla zona dedicata alla colazione per poterci preparare un the o una tisana o semplicemente bere un sorso di acqua fresca, la colazione ottima ed abbondante con l'eccellente ”ciambellone” preparato ogni mattina dalla moglie di Lorenzo il titolare, ma soprattutto la sua cortesia: ci ha accompagnati personalmente a visitare Caserta Vecchia e successivamente ci ha ogni sera consigliato ed accompagnato a mangiare in locali tipici della zona veramente ottimi per qualità e prezzo; inoltre grazie ai suoi consigli, oltre alle visite già programmate di Pompei e della Reggia di Caserta, siamo andati a vedere anche la Villa di Poppea a Torre Annunziata ed il complesso monumentale del Belvedere di San Leucio; veramente una persona cordiale e preparata sulla storia della propria terra ci ha raccontato tantissime cose ed alla fine ci ha anche consigliato dove poter comprare ottimi prodotti tipici del territorio da portare con noi. Torneremo di sicuro!

This is a very clean and comfortable room in the centre of the town they provide everything you need for a night or 2 the staff member who met us was great very helpful shower was hot and the bed comfortable stay here for value for money in caiazzo

We gave this hotel one star, and that was for housekeeping because they were great! We had a south facing room which faced the square. Because of the transition in seasons, the air conditioning was not yet operational. When we asked about possibly getting a fan for our room the woman at the front desk laughed at us. Saying it wasn’t hot for them. (the hotels we’ve stayed at subsequent to this had no problem with offering and supplying us with a fan) This left us no choice, but to leave the windows open at night and being on the square it was very noisy at night. Breakfast is served until 10 AM, we generally arrived at about 9:15 AM, when we asked about items that were empty such as bread, rolls, or ham and cheese we were told there was no more. We made the mistake of having dinner at the hotel restaurant, my husband ordered a steak medium rare, and it was served well done and charred.. All in all a bad experience. We spent five nights at this hotel, it was five nights too many!!