The staff are friendly and understanding, starting from checking in, and checking out. Amazing welcome experience. I am not sure what's the name of receptionist that serve me on the 28/12? Please check your system to convey my thanks to this lady who is so professional, knowing what she's doing, always smiling, 😊 The checking in is so smoothly.From security to restaurant all staff are properly trained 👍I will definitely recommend to all my staff, Relatives, friends. Stay no where in the airport but At this hotel. Regards Raymond Yong Australia
Came to Jakarta on a business trip. On the last day, I chose to stay near the airport. I spent a long time choosing a hotel. The main thing about staying in a hotel is that it is clean and comfortable. This hotel exceeded my expectations. The front desk also provided English services. However, there was a charge for airport transfer after 8 am. In the end, I took a taxi to the airport. Everything else was good.
33 reviews
3.9/5
Price from
PHP 1,390
per night
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It is very important to have reliable waiters abroad. Thank you to the waiter with big eyes. He gave us a lot of help. Thank you. I will stay here again next time I pass by the airport.
It's a bit uncomfortable to have the air conditioner blowing on your head.
Sangat penting untuk memiliki pelayan yang dapat diandalkan di luar negeri. Terima kasih kepada pelayan bermata besar.
Agak tidak nyaman jika AC bertiup di kepala Anda.
First of all, the hotel is located very close to the city center, with convenient transportation and convenient transportation, food, clothing, housing and transportation. It is within walking distance to eat snail noodles and watch the night view. There is also a small beach downstairs of the hotel, which is great for taking photos. The room has a simple design style, and the bathroom has dry and wet separation, which is very clean and tidy. Finally, the lady at the front desk is very polite and pretty [呲呲]
10 min from the airport with free airport shuttle. Mini shower gel & shampoo. Tooth brush + toothpaste. Coffee, tea facilities.
Nice and helpful staff.
A pity that the sheets had stains on them, the pillow cover was torn and it felt as there were bedbugs. The walls could use some paint as well.
Actually I saw this hotel have really nice reviews, so I booked to prove it. and then surprisingly all the reviews are true. I said that cause they really treat me very well, all of them are very friendly and full of smile. I booked 1 night around Rp.500.000 and I think that’s cheap because the location is near to the airport and also they provide free shuttle transport 24 hours. Foods are delicious also. the room is pretty big with all amenities. I loved to be there. later I will spend my holiday there with my family 🥰.
they didn’t paid me to give this review, I promise it 🙂
Arriving at midnight, felt relieved that the hotel only a short trip to start resting after a long whole day journey. The breakfast prepared as early as 6 a.m. suits our appetite and start early to our next destination. Hotel staff are nice and helpful.
Excellent
272 reviews
4.5/5
Price from
PHP 2,227
per night
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4.7/5
Outstanding
GGuest UserThe airport shuttle service was disappointing. The hotel staff failed to provide the pick-up location and did not inform me of the shuttle schedule at the time of booking. Although I had provided my flight details and arrival time when reserving the service, I had to send several messages after arriving at the airport before receiving a reply with the pick-up location and shuttle schedule. This left me waiting at the airport for 40 minutes. While the hotel eventually arranged for a private car to pick me up immediately, such a mistake is unacceptable for a five-star hotel.
The gym equipment is somewhat basic. Given that this hotel is located near the airport, most guests likely choose to stay here because they have a flight the next day. As such, guests are unlikely to leave the hotel once checked in, making the quality of the hotel's facilities even more important. This is an area I recommend improving.
NNaedzIm pleased during my short stay. Hotel is clean, service are good. Staff are helpful and courteous with their greetings and sincere smile. I like their free shuttle service to the airport. Facilities are almost complete with swimming pool, gym, billiards and welness spa plus their unique Durian resto. There is only one glitch that happened in the Rimba Durian resto that the staff have forgotten to placed our food orders, we have waited for 1&1/2 hours until we sense something not right.. staff have asked for apology..but honestly my excitement to have try their local cuisine melts off.. But generally, rating still all good for me.❤️.
SS.The place is very clean, close to the airport. Breakfast was nice but without any coffee or tea. It would be nice to have a cuppa in the morning.
Moreover it would be appreciated if they offer an hourly shuttle from the airport to the hotel with some charges instead of taking a taxi, where the communication is very difficult with the taxi driver.
In short, the place is recommended as it is near the airport and extremely clean and friendly.
이이태구The location for transit passengers is the best as it is located inside the airport. The room is small, but there is no problem taking a break. The facilities are not old enough. The air conditioner is a mobile air conditioner, so it is noisy and Crucially there is no hair dryer, which is inconvenient.
AAndrewI had a pleasant stay at Swiss-Belhotel Airport Jakarta. The rooms were nice, clean, and well-maintained, and I stayed in two different room types, both of which offered good views. The only issue I encountered was with one of the two sets of room keys, which initially didn't work. However, the staff handled the situation promptly and professionally, even accompanying me to the room to ensure the key was working properly after the fix. Their responsiveness and attention to detail left a great impression. Overall, I would happily stay here again.
DdekoI like the location as it is near to Soekarno Hatta Airport & they provide 24hrs shuttle service. You can whatsapp the hotel via phone number provided at their website 1 day before prior to your arrival at the hotel.
The room & bathroom are clean. Affordable for a solo traveller.
KKikoThis capsule hotel exceeded expectations! Spotless facilities, comfortable pods, and excellent security. The shared lounge was cozy, and the location was unbeatable. Affordable yet high-quality—perfect for a short and budget-friendly stay!
JJTtops7The Terminals are far apart so a car or train ride is required to get to the right terminal for the hotel. The trains is closed at night and the busses travel every 1.5 hours but for a few you can take a taxi that accepts only Indonesian rupees. Once arrived you have to carry your luggage up the stairs to your room which is quite compact but cosy enough. There's plenty of local restaurants for a breakfast meal in the morning and small shops.
AAnonymous UserIt's unfortunate that there is no shuttle bus from the hotel to the airport after 3 PM. The hotel can arrange transportation, but we must pay IDR 55,000 for pick-up outside of shuttle hours. However, according to the hotel information, it should only be IDR 35,000.
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