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We have just returned from 11 lovely days in this beautiful hotel. From the moment we checked in until our departure this morning I couldn’t say enough good things about our entire experience. Every member of staff we encountered was professional, helpful & friendly. The bar provided amazing cocktails in addition to an excellent wine menu. Food in the restaurant on every occasion (breakfast, lunch & dinner) was of the highest quality. Extra little touches such as welcome & leaving gifts & the lovely complimentary cool drinks at reception (different recipe every day) all added to a truly wonderful time. We felt very much at home in this beautiful hotel & hope to return again in the future!

Firstly, all the positives but, unfortunately ending with a negative. On arrival, I was greeted by a friendly and efficient receptionist. Booking in was very easy and I was given a map of the island and a booklet of things to see and do. My room is very clean and spacious with a queen size bed, furniture, sufficient storage, lovely bathroom with bath/shower and complimentary bathroom items. Kettle, tea, coffee milk etc are also in the room. Balcony with 2 chairs and a table. LG tv with remote. Everyone is helpful, friendly, efficient and courteous, from the restaurant staff, bar staff and housekeeping. Choice of food is extensive for breakfast and dinner. None of this buffet stuff, it is all table service . Well equipped bar with bar meals which are excellent. However, I do have a negative. I have a balcony with 2 chairs and a table. There is also a 9 hole golf course close to the hotel with driving range and putting green. The downside is that I am not allowed to have a cigarette on the balcony. If I do, I will be subject to a £100 fine. I feel that this is a violation of my human rights and that the hotel is prejudiced against smokers. Throughout my travels around the world, with my late wife and now just myself, we/I always had/have a room with a balcony. On that balcony there were 2 chairs, a table and an ashtray. When I had a cigarette, I ensured that the doors were closed to avoid the smell of the smoke entering the bedroom. I have never smoked in the house, always outside in a separate building. As stated, the positives outweigh the negative but I still feel aggrieved that we, as smokers, are being victimised. Overall, an enjoyable stay but that one thing is why I awarded 4 stars on my review.

A most welcoming hotel run expertly by Italian hosts. The rooms are very clean with some more accessible than others. Best to give them a ring to find out. The spa area with a big indoor pool and good sauna (though a little small) are very clean and the gardens are beautiful with plenty of sun loungers. Take afternoon tea in the garden or on the large terrace. The adjacent restaurant, Wellington, is separate to the hotel, though again most of the Italian staff have worked there for many years. The food is superb. The breakfast of the hotel is taken upstairs in the Wellington Restaurant. You have to climb some very steep and winding stairs which cannot be done by people with any disabilities. Though if you ask the head waiter he may allow you to take breakfast in the downstairs restaurant. Breakfasts are stupendous. The hotel is on a steep hill which makes going into St Peter Port easy, but by gosh, climbing up back to the hotel can be a challenge. Ask the hotel, they may run a shuttle bus a couple of times a day.

Everything is going well

Arrived back home yesterday after a wonderful stay at the La Fregate Hotel. What a lovely place this is. We stayed for 4 nights and were given room 114, this room was very special, which fitted well with us as we were celebrating our Golden Wedding Anniversary. The views from our balcony were of the harbour and were amazing, a perfect place to relax with a glass of wine. We only had one evening meal in the hotel on our first night (as we had pre-arranged to eat out for our other evening meals in other local restaurants) The restaurant in the Hotel was a superb experience the food was very well cooked and delicious. The same has to be said for the breakfast. The restaurant staff are very professional, friendly, which made our stay even more special. The whole team has a very welcoming attitude and makes people feel very at home. To name but a few we have to give a special mention to the following Richard and Riham on reception, and Ruth in the office. We were looked after by Walter the restaurant manager, Rishab and Abdul and others we have not mentioned, but they make a great team and they all looked after us very well. We had some nice conversations with Simon Dufty the General Manager who was always around to help and advise to make sure that all was good for the guests. We were so happy with our stay and could not make fault of anything, well done the team at La Fregate See you all next year !! Jackie and Terry Devine.