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We just spent 5 days at the Grand Luxor resort and village, what a hidden gem. We stayed in one of the two bed villas, it was beautifully peaceful and quiet, amazing views from the upstairs balcony overlooking the towns skyline which was only a 10 minute taxi ride. It was immaculately clean, and had everything we needed in the kitchen, free high speed wi-fi, 3 TVs in the villa all with UK channels. Air conditioning, A helpful and friendly housekeeping team that could not do enough for you. We had our own small pool that was cleaned daily, perfect to cool off.. there were also 5 other lovely pools on the villa complex. The hotel resort and grounds were very well kept, again very clean with two large pool areas, the hotel was modern and finished to a high standard and always smelt lovely. A vast selection for breakfast so something for everyone. The villa was perfect for us, before the start of the season, so peaceful and quiet just what we wanted. The hotel would be ideal for children and families as it has so many facilities and so close to Terra Mitica with free tickets into the theme park. We will definitely be going back.

Very good service, excellent natural juice, which many 4-star hotels don't have 😄 It's very good and very modern, with details that are highly appreciated. Coffee and water 24 hours a day 😄

We travelled as a family of 4, 2 adults and 2 children ages 7 and 4. We stayed the last week of the August UK school holidays. We chose this hotel as we are fans of the Melia chain. Whilst looking we found the hotel available as part of Jet2 holidays and this worked out the cheapest way for us to book. In summary we had a fantastic stay, and the hotel was everything you would expect of a 4-star hotel, just so good. For us though, the kids club staff (who also doubled up as part of the evening entertainment team some nights) were just so much fun, they were great with the kids but also just gave the hotel a generally good friendly vibe- top marks to them all. Now some other points in detail:- Pros - We were the first transfer drop off from the airport and it was a relatively short transfer time of approximately 40 minutes. - Hotel never felt overly busy despite it being August. There were busy spells during peak dining times but only short queues. At some points we had the pool to ourselves. Plenty of sun loungers and parasols available at all times. -the energy and enthusiasm of the Kids Club staff we found to be excellent. Although the activities are mainly in Spanish the staff tried hard to include our children by translating game instructions into English. There is a good programme of events for children - slime making, T-Shirt design, pool inflatables, mini disco etc. parents are able to stay with the children for a session or sign them in and out for the hour and a half. Should the management read this then perhaps they could include English clues in the pirate treasure hunt as this would also have helped to improve their experience at little cost. - the pool and evening entertainment team. My husband and I enjoyed the daily programme of exercises which had a great vibe. As a family we enjoyed the evening shows especially the Grand Circus which was Greatest Showman based and Mamma Mia. Con - Unfortunate first impressions. After an early start and a long day of travel to be greeted by a long queue at check in and only 2 staffed points was a disappointment. We waited for about 30 minutes and we were lucky enough to have joined the queue when it was fairly small. I feel this could have been easily resolved by a third member of staff ‘working the queue’, this person could explain the activity timetable and map of the resort which seemed to be adding to the length of time needed to check in. After our wait we were told that our room was not even ready and to wait for a call from check in or return at the check in time of 4pm. With children flailing we wearily returned to check in at 3:00 having had no call to be told we could check in so perhaps our call had been missed. I’m just glad we didn’t wait until 4pm! - if you are on half board it is worth noting that breakfast finishes at 10:30am and the evening meal isn’t until 8pm. There is an ice cream parlour open and a couple of other restaurants should you wish to pay for lunch. Full and half

We had a great weekend at this hotel and of course Benidorm. Although we already knew him, he never ceases to amaze us. The hotel is very good, although we would have liked to have stayed on a higher floor with a better view. Let's see if we make it next time because I want to come back. The breakfast buffet looked very rich and varied. In short, everything is as expected and more.