Search Your Hergiswil Hotels

No proper parking, it’s outside and not controlled, first come first served. They don’t particularly like families with children and they make you feel it. They target pensioners. No effort is made to make you feel welcomed or comfortable compared to other hotels. Staff don’t smile. If you don’t ask you are not explained anything. No indoor stairs could be found. One tiny elevator for the whole place makes it a nerve wrecking experience in the mornings. Staff and cleaners use the same elevator as guests. They count every pillow and every little thing around. Handkerchief is counted at breakfast. Swimming pool can be reached through a long walk from the corridors, lobby, restaurant and all that while you must be wearing the bathrobe. Kids don’t get one unless you ask for one which you may or may not get in few hours. The rooms are cheap, torn and shabby curtains and sofa, but they have a view to the lake. Minibars are empty and they only supply one small sparkling water. Swiss hotels have great service, this place does not have a Swiss feel.

It is a pity this time that the clouds on Mount Pilatus are too thick and white, without seeing the sunrise and sunset and the long-awaited beauty, completely wasting more than 2,000 yuan. Hotel facilities are very simple, for the sake of the scenery can be tolerated, including breakfast and dinner, the price is OK.

Stunning location in a quiet residential area on the shore of Lake Lucerne. (It's a 15 min bus journey ((No.21)) from Lucerne Bahnhof Bus station) Twin room (cleaned daily) was lovely with very comfortable beds, lovely shower plus coffee/tea machine, safe and 2x bottles of water daily. Staff polite and helpful as you'd expect.👍 We didn't try the 'Fondue hut' experience, as much as it looked stunning it was way too pricey, a little like the Breakfast option (32 CHF pppd) but the heated seat pads and seat throws were the ideal accompaniment to our mulled wines on the patio on the chilly Christmas eve evening.🔥😍 ONLY issue for us was at checkout when somehow our prepaid room was deemed unpaid which was stressful at 06:00, it took time to sort & with our bus to catch (exactly on time at the stop outside every day) to make our train connections, which we just made at 06:18, it wasn't the best start to our journey home, nor the last impression from our stay.

Nice hotel, east to get into the city on the bus system, rooms were good, staff very helpful, there are plenty of good restaurants and fast-food places nearby. A little out of the way for the true Lucerne experience, but a very safe and friendly environment,

We stayed here over Christmas on a Leger coach holiday. I have mixed views about this hotel. The bedrooms are very comfortable and the bathroom is as good as any we have had on a coach holiday. The down side is the facilities. The food was basic but good, however there was no choice. It was a set menu each night. Also the bar is no longer used (as we were told). This meant that if visitors wanted a drink after dinner, they had to remain at the dining table, or use one of the two high tables and stools in the reception. While we are OK with tall tables, it wasn't to everyone's taste, and space was limited in any case. We wouldn't want to visit this hotel again.

Fair deals specially living in Swiss, 2mins walks from the station and hotel will provide you a free daily travel ticket that you won’t need to move your car to the Lucerne city centre. Parking lots just opposite of the hotel and have discount to Euro15/day during your stay. Staff is friendly, but breakfast has a large room of improvement.

The hotel is about 10 minutes away from the bus station and the railway station, so it is easy to find. The room booked can accommodate 4 people, but we only have 3 people. When filling in the information, we also fill in the information for 3 people. However, the city tax was charged for 4 people when the deduction was made. Fortunately, Ctrip's customer service communicated successfully with the refund. In addition, you should pay attention to the email sent when you check in. Check in on the email. The electronic version of the Lucerne City Transport Card will be sent to you by email almost 2 days before arrival. You can take the city bus for free, but in fact, no one checks the ticket. The key is also self-service, and the key box is at the door of the apartment. You need a password to get the key, but the hotel confirmation number sent by Ctrip is not a password, and you can't find the password when you look for the email. There is a talker next to the key box, you can press the button to find help. Just report the name and other information, the service staff tells you the password and you can get the key. You need to use the sensor card on the key to open the door and the elevator. The apartment booked was good, with three single beds, a sofa bed, balcony, kitchen, and toilet, but there were relatively few sockets. There is a supermarket next door downstairs, open from 8 to 18:00. The price is cheaper than the supermarket in the city. very convenient.

We had booked 2 nights and arrived in the evening. The cable car and the cog railway end right in front of the reception. In the evening there was a wonderful 4-course menu that you can put together as an option. We were given excellent advice on the choice of drinks. We were seated and had another table the next night. We were lucky with the weather and were able to enjoy the sunrise from the bed. The breakfast is a buffet with everything your heart desires. We were given a valley and a mountain ride from the hotel. We came within 5 m of the ibex. The sunset is just spectacular from the highest point. The stay on the Pilatus is also an unforgettable experience thanks to the ”imperial weather” and the many photos.

How should I put it? This hotel is a must-stay in Lucerne if you come to Switzerland. Please note that when booking a room through Ctrip, the cheapest mountain view room is in the building next door. You cannot see Lake Lucerne from the window of that building. The building is a little older and smaller. The room overlooking the lake is in another building. It is in the same building as the swimming pool and is more modern. Half of the price of this hotel is for the infinity pool. I highly recommend it.