Search Your Chateau-d'Oex Hotels

The Roc et Neige hotel is located in the wonderfully picturesque Chateaux D'Oex village surrounded by high mountains and lush green hillside. I stayed at the hotel for a week as part of a group tour with Newmarket Holidays and the hotel was used as a base for daily trips to the surrounding areas of Montreux, Interlaken, Fribourg, Gstaad and Gruyere. The hotel has an idyllic location with breathtaking views all around. The hotel rooms are cosy, functional and clean with maid service each day. High speed internet and good wifi coverage ensures that you can keep in contact and use higher bandwidth services such as Netflix and Youtube. Remember that the Swiss electrical system uses the 3 Swiss pin socket rather than the euro adaptor but local adaptors can be hired from the hotel if you forget them. The hotel staff were very helpful and polite which made the stay enjoyable. Our package tour included breakfast and evening meals on five out of our seven night stay, enabling us to try out the local restaurants in the village on the nights when the hotel restaurant was closed (Tues & Thurs). Evening meals were set menu and superb and the chef does an excellent job to create well presented and tasty three course meals. Breakfast is continental style with fresh breads, rolls, croissants, eggs, yoghurt, cereals meat, juices and a range of teas and coffees. The hotel also catered for one person in our party who was on a GF menu. The hotel is located approx 10 mins walk from the village high street where there are a range of local shops, cafes, a few restaurants, tourist information and a local train station. I thoroughly enjoyed my stay at Roc et Neige and the beautiful village of Chateaux D'Oex.

We stayed for 2 nights in mid-May 2023. The hotel is just a five to seven minute walk from the Saanan Train Station and one station before Gstaad, if you come from Geneva, as we did. We reached around 9 pm in the evening and were allotted room 21, which is the room with the balcony on the 2nd floor; ( you will notice from the hotel photo), is perhaps one of the best rooms, being a corner room with balcony and lovely views. The dinner was just a vegan burger and a salad. Adequate. The bedrooms were entirely timbered, comfortable with sufficient storage and in-room heating from a radiator, placed under the front window. Toilet was a bit small and no bathroom slippers were provided. We requested but was told as it was a 3 star property, hence they did not provide it. Breakfast was the usual continental, with the hot items being only boiled eggs and choice of coffee/tea. Rest was cold meat, fruit, cereals, cheese and bread. Not the best which we have had, but acceptable. A few more hot choices especially in the eggs choice or sausages would have helped. There was only 1 lady who was looking after the breakfast area, the restaurant and the reception. Perhaps, because of low occupancy. However, what I wish to compliment the hotel staff about, was their help and co-operation in forwarding some clothes which we had mistakenly left behind. We connected with the hotel the very evening after we left and they confirmed that they had them. Their cost was not much but they had an emotional connect with us. We asked them to keep them with them till we could decide the way forward. As luck would have it, some family members are visiting Switzerland at the time of writing this review (in early July 2023) and staying for a few days in Bern. The staff, on our request, packed and sent the stuff to the Bern hotel after coordinating with the Bern hotel, on phone. They never asked us for any payment though we were willing to pay for it. This is outstanding customer service.

They amaze you in every way. All of them smile with warm heart and you don't feel like going back. Location is perfect with serene river flowing at a walking distance. Rooms are spacious and neat, clean & well maintained with all the necessary amenities. The Food at ”Pizzeria” is delicious. It is 30 mins from Glacier 3000 and bus stop is 5 mins away. They provide free transfer both ways. What more we can ask for? Definitely will be going back again! Other Swiss hotels should learn from you.

Amazing newly renovated and in best location in Gstaad! Great room and views! Staff were super friendly - Ivan and all in reception. Very helpful and made us and everything feel good.

We stayed two nights end of November and booked spacious quadruple room on the 3rd floor, which had a Mountain view and side view on the castle. Everything was perfect: 1) Very close to the center of the village (there are only 2-3 hotels in such proximity to Gruyeres); 2) hotel is located on the hill, so you do not have to go up from public parking P1, P2 or P3; 3) private parking with 9 places and a couple of places for motorbikes (free of charge); 4) if private parking is full, the car can be parked on P1, P2 or P3 for 10 CHF per day or free of charge between 18:00 and 8:00; 5) room is equipped with a fridge, kettle, safe; 6) fabulous fresh breakfast with a lot of choices; 7) very friendly ladies on reception; 8) wellness center with sauna and hammam (can be booked and ready for use in one hour of heating) and small gym (well equipped); 9) restaurant with a terrace outside with an amazing view; 10) 5 min to the cheese factory and 15 min to chocolate factory by car. I would say the restaurant with limited selection of dishes but you get 10% discount at the reception.

Nice place and freindly host. Wish can stay longer.