The Botanica Sanctuary

The Botanica Sanctuary Reviews

The Botanica Sanctuary

Jl. Taman Safari No.101, Cibeureum, Kec. Cisarua, Cibeureum, Cisarua, Bogor Regency, West Java, 16750, IndonesiaView Hotel Details
The Botanica Sanctuary
The Botanica SanctuaryThe Botanica SanctuaryThe Botanica Sanctuary
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The Botanica Sanctuary Guest Reviews

4.7/5
Amazing
90 review
Verified reviews
Location4.8
Amenities4.4
Service4.7
Cleanliness4.9
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All reviews(90)
Positive reviews(90)
Reviews with photos/video(32)
Awesome stay(30)
Clean and tidy(17)
Friendly owner(15)
Awesome rooms(13)
Great location(7)
Convenient location(5)
Guest User
The Garden Suite
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Beautiful hotel with friendly and courteous staffs. Our room was clean, and we would receive surprise desserts daily. The breakfast buffet had extensive choices & was delish! Would definitely be our go to hotel in Bogor.
Response from Property: "Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Fauzy
The Valley Suite
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 29, 2025
We had great staycation here. Clean and comfy room, tasty food and easy parking.
Response from Property: "Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Guest User
Deluxe Room
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 31, 2025
I have to wait too long for check in. Although I get free upgrades room, good job keep going and improve 😁👍
Response from Property: "Dear Valued Guest,We would like to thank you for sharing this superb feedback about your recent stay at The Botanica Sanctuary. We are truly delighted to have had you as our guest.We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at The Botanica Sanctuary.Naturally yours,Handy BunardyGeneral Manager"
Mega Hanny
Unique Corner Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 20, 2024
recommended bangeeet! harus balik lg sih🤗
Response from Property: "Dear Valued Guest,We would like to thank you for sharing this superb feedback about your recent stay at The Botanica Sanctuary. We are truly delighted to have had you as our guest.We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at The Botanica Sanctuary.Naturally yours,Handy BunardyGeneral Manager"
Sandra
Superior Room
Stayed in Dec 2024
Family
9 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Highly recommended! Good hotel good service and location. Hotel is very new and is located near to taman safari. Will definitely come back again.
Response from Property: "Dear Valued Guest,We would like to thank you for sharing this superb feedback about your recent stay at The Botanica Sanctuary. We are truly delighted to have had you as our guest.We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at The Botanica Sanctuary.Naturally yours,Handy BunardyGeneral Manager"
Shanne tan
Premier Room
Stayed in Sep 2024
Other
1 review
3.7/5
Posted on Oct 25, 2024
very limited choice of Food and only one Restaurant at night. overall the Stay is good.
Response from Property: Dear Valued Guest,Warm Greetings from The Botanica Sanctuary,Thank you for staying with us at The Botanica Sanctuary and for posting your detailed feedback.I am truly regret that this visit did not meet your expectations with the series of inconveniences and disappointments it caused.Learn more details about your experience,we have shared it with concerned Department for immediate rectification.Rest assured that your feedback is critical to our success in providing consistent service and also how to improve our facilities and our services over time.Please accept our apologies for aspects below expectations.We hope you will give preference to our hotel again on your next trip to Puncak and will be happy to welcome you back and show that we care about your voice through our commitment to improvement.Warm regards,Handy Bunardy,General Manager
Wslng
Superior Room
Stayed in Jul 2024
Family
11 review
4.7/5
Amazing
Posted on Aug 20, 2024
I stayed with my family for 2 nights. What amazed us was the room cleanliness. We hardly found dust in the room. And the location is excellent, it is only 15 minutes away to pagi sore and bumi aki restaurants. However, there is lack of children playgrounds, even the swimming pool is not kids friendly.
Response from Property: "Dear Valued Guest,We would like to thank you for sharing this superb feedback about your recent stay at The Botanica Sanctuary. We are truly delighted to have had you as our guest.We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at The Botanica Sanctuary.Naturally yours,Handy BunardyGeneral Manager"
jakarta_j
Deluxe Room
Stayed in May 2024
Family
4 review
3.7/5
Posted on Jul 13, 2024
The receptionist does not care of visitor's inconvenience. Not good memories in there but very close to Taman Sapfari.
Response from Property: Dear Valued Guest, Please allow us to express our sincere apologies if our Hotel facilities or service did not meet your expectations. We would like to invite you to contact us by email and share how we can improve your future stay with us. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at The Botanica Sanctuary. Naturally yours, Handy Bunardy General Manager
Guest User
Superior Room
Stayed in Feb 2024
Family
9 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Amazing view, clean & perfect hotel
Response from Property: "Dear Valued Guest,We would like to thank you for sharing this superb feedback about your recent stay at The Botanica Sanctuary. We are truly delighted to have had you as our guest.We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at The Botanica Sanctuary.Naturally yours,Handy BunardyGeneral Manager"
Guest User
Deluxe Room
Stayed in Apr 2024
Couples
5 review
4.5/5
Great
Posted on May 5, 2024
One of the cleanest and high hygiene hotel I’ve visit Best place I accommodated while my visit in Indonesia I wish this hotel keeps the high stander of hygiene in coming years
Response from Property: "Dear Valued Guest,We would like to thank you for sharing this superb feedback about your recent stay at The Botanica Sanctuary. We are truly delighted to have had you as our guest.We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at The Botanica Sanctuary.Naturally yours,Handy BunardyGeneral Manager"
TALAL
Superior Room
Stayed in Mar 2024
Solo travelers
58 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Modern organized and good location hotel. Furthermore good service and facility , has very good views green land around . The room clean tidy and comfortable bed, the staff friendly, Check in and check out takes awhile of time.
Response from Property: "Dear Valued Guest,We would like to thank you for sharing this superb feedback about your recent stay at The Botanica Sanctuary. We are truly delighted to have had you as our guest.We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at The Botanica Sanctuary.Naturally yours,Handy BunardyGeneral Manager"
Anonymous User
Deluxe Room
Stayed in Aug 2023
Family
5 review
4.7/5
Amazing
Posted on Oct 1, 2023
It is a nice hotel located on superb location, if you find a hotel for escaping from the crowded city, The Botanical Sanctuary is the answer. Definitely will back again!!
Response from Property: Dear Sir/Madam, We would like to thank you for sharing this superb feedback about your recent stay at The Botanica Sanctury. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at The Botanica Sanctuary. Naturally yours, Handy Bunardy General Manager
Ayman Morad
Deluxe Room
Stayed in Nov 2023
Solo travelers
45 review
4.0/5
Very Good
Posted on Dec 4, 2023
Great location, friendly staff, nice food and vibes
Response from Property: Dear Sir/Madam, We would like to thank you for sharing this superb feedback about your recent stay at The Botanica Sanctury. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at The Botanica Sanctuary. Naturally yours, Handy Bunardy General Manager
brendanmark89
Superior Room
Stayed in Dec 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jan 20, 2025
great hotel for a quick getaway!
Response from Property: "Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
irawan saputra
Superior Room
Stayed in Jul 2023
Travel with friends
32 review
5.0/5
Outstanding
Posted on Aug 10, 2023
Nice hotel, silent, good for escape rest from work busy, I will be back
Response from Property: "Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"