Palace Hotel Reviews
Palace Hotel
Jl. Raya Cipanas No.KM 81, RW.2, Cipanas, Kec. Cipanas, Cipanas Subdistrict, Cipanas, Cianjur Regency, West Java, 43253, IndonesiaView Hotel Details
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1 night
Palace Hotel Guest Reviews
3.7/5
31 review
Verified reviewsLocation3.8
Amenities3.7
Service3.7
Cleanliness3.7
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All reviews(31)
Positive reviews(28)
Reviews with photos/video(6)
Friendly staff(5)
Negative reviews(3)
Mohammad Hassn M Binibrahim
Superior Twin Room
Stayed in Feb 2025
Family
7 review
Outstanding
Posted on Feb 5, 2025
I have already evaluated my hotel before for this trip, in summer, Palace Hotel@ Puncak maintained their excellent services for years, I think itโs the best.
Zafarullah Mufti
Deluxe Twin Room
Stayed in May 2024
Couples
11 review
Posted on May 29, 2024
Well, it was a good stay there. Nice and polite staff. Cooperating and helpful. The location is ideal. The only thing which bothered me was smelly bathroom. I have already highlighted this issue in my previous stay and in review. Anyway, thanks to all.
Guest User
Superior Twin Room
Stayed in Nov 2024
Family
1 review
Outstanding
Posted on Jan 13, 2025
Good place for family short trip.
Joko
Superior Single Room
Stayed in Sep 2024
Other
1 review
Outstanding
Posted on Sep 15, 2024
Good hotel
Puspitasari
Superior Room
Stayed in Jul 2022
Business travelers
17 review
Great
Posted on Jul 12, 2022
delicious and varied food. shower box too narrow, but the room is clean. Great ๐๐ป
Guest User
Superior Twin Room
Stayed in Jan 2025
Family
1 review
Outstanding
Posted on Jan 19, 2025
Friendly, fast service, happy to stay here. Very clean
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Anonymous User
Deluxe Twin Room
Stayed in Sep 2024
Couples
1 review
Very Good
Posted on Sep 19, 2024
The hotel location is close to Sate Maranggi Sari Asih and Sate Hanjawar ๐๐ป
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Ronald evan zigler
Suite
Stayed in Oct 2024
Business travelers
92 review
Very Good
Posted on Nov 6, 2024
Overall, the hotel facilities are complete and the swimming pool is spacious and safe, while the breakfast is varied and tasty.
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Astono
Deluxe Twin Room
Stayed in Sep 2024
Family
2 review
Very Good
Posted on Sep 6, 2024
Overall it's quite good, only the mattress is already crushed so sleeping is uncomfortable, also the sound level in the room is not good so sleep is disturbed by noise from outside the room. The swimming pool is comfortable and clean. The staff is friendly and welcoming. The hotel location is strategic and easy to reach.
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Anonymous User
Superior Room
Stayed in Jan 2024
Couples
2 review
Posted on Jan 16, 2024
Orders can be made by request. But asked to pay more. And got the camera repaired so it smelled of paint. The blankets and towels look dirty. It's time to change.
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Ayu
Superior Single Room
Stayed in Jul 2024
Couples
2 review
Very Good
Posted on Jul 17, 2024
The hotel is quite comfortable, for the taste of the food on the standard breakfast menu. The bathroom facilities are spacious, the only problem is that the drainage system is not suitable so the bathroom is flooded. Needs a little floor renovation to make it more aesthetic. The outer balcony cannot be accessed because the door is locked.
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Anonymous User
Deluxe Twin Room
Stayed in May 2024
Family
314 review
Outstanding
Posted on May 25, 2024
Just book the Puncak Hotel on Trip, lots of discounts, pretty budget friendly, lots of discounts... let's book
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Guest User
Superior Single Room
Stayed in May 2024
Business travelers
4 review
Posted on May 26, 2024
Rubbish hotel. The order time is wrong and cannot be changed. Very disappointed!
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Anonymous User
Superior Room
Stayed in Jun 2023
Family
5 review
Very Good
Posted on Jun 11, 2023
Strategic location, it's just that when checking in you have to wait a long time. I checked in from 2 pm, the room was not ready and at 4 pm I asked again, it was still not ready...please pay more attention in the future. Thank You
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Guest User
Superior Room
Stayed in May 2023
Other
68 review
Great
Posted on May 24, 2023
Feeling s s s s s s s s s s s s s s s s s s s s s s s
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