NASA Yunduan High-altitude Riverview Hotel (Chongqing Jiefangbei Pedestrian Street) Guest Reviews
4.5/5
Good
1852 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(1852)
Positive reviews(1788)
Reviews with photos/video(605)
Friendly front desk staff(430)
Easy to get around(331)
Convenient for shopping(106)
Close to metro(79)
Loved the night views(69)
Well designed(47)
Nice toiletries(17)
Luggage delivery service(10)
Negative reviews(64)
ShirleySeiko
Peninsula Reflection Twin Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Hotel location is perfect, steps from Jiefanba pedestrian street. Everything was so close by. Easy access to most tourist spots! Receptionist was very friendly and helpful at check-in. She also recommended some good local food restaurants for us which came out to be satisfied! The room a bit old but pretty clean and big enough, especially love the huge TV screen. We enjoyed watching during our stay. Communication was quick within mins and all friendly employees. We requested last min late check out & was approved without questions asked. Will definitely come back to stay in the future.
270° Panoramic Jiefangbei View Private Hot Spring Room
Stayed in Sep 2024
Couples
11 review
4.7/5
Amazing
Posted on Oct 14, 2024
Everything was perfect except for the disposable towels, which weren’t quite to my preference. The receptionist was very friendly and helpful. It would be great if a mini fridge could be provided in the future. Overall, the stay was excellent.
Response from Property: Hello! I'm glad you chose to stay at NASA Hotel. I was stunned when I saw your review was so low! The hotel is located in a prosperous area, with the excitement and convenience of the city. Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home.
Edith Noëlle Yvonne
Enjoyable Intercity Double Bed Room
Stayed in Sep 2024
Couples
8 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Thank you 小宋 for making our stay a special one ! Very clean and very nice staff
The hotel is environmentally friendly, and it's very convenient for dining and shopping in the area. The receptionist 小清 is very friendly and helpful.
Response from Property: Hello! I'm glad you chose to stay at NASA Hotel. I was stunned when I saw your review was so low! The hotel is located in a prosperous area, with the excitement and convenience of the city. Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home.
Guest User
180° Landmark River-View Private Hot Spring Room
Stayed in Nov 2024
Family
4 review
3.2/5
Posted on Dec 29, 2024
Good location, near to JiaoChangKou subway exit 9 and jiefangbei (CBD). Hotel is at level 36 of the office building. However, I personally do not like the dark theme interior design. In addition, the room is rather run down and poorly designed (many steps in the room and open bathroom??). One washing machine and microwave provided in a store room???. I would suggest proper chain hotels like Ji Hotel or Orange, not office building
Response from Property: Dear guest: Thank you very much for choosing to stay at our NASA Cloud High Altitude Hotel and sharing your stay experience. We are deeply sorry for the inconvenience caused to you during your stay. Regarding the interior design style, we are very sorry that it does not meet your personal preferences. Regarding the room facilities, we will conduct a comprehensive inspection and maintenance plan in the future, update the facilities as soon as possible, and re-evaluate the room layout to improve the comfort of living. . As for the placement of washing machines and microwave ovens, we will re-strengthen the placement of items in public areas. We know that compared with regular chain hotels, we still have a lot of room for improvement, but please believe that we will work hard to improve and provide every guest with a better and more comfortable accommodation environment. We look forward to your visit again in the future to witness our success. Growth and change.
kohleon
Enjoyable Intercity Double Bed Room
Stayed in Nov 2024
Family
9 review
4.7/5
Amazing
Posted on Dec 22, 2024
The location is so central just above the busy shopping and food street and can walk to see the famous riverbank. The beds are comfortable and overall clean and big fresh towels available. Very easy to locate + convenient and comforting for new tourist first arriving at this mega city to settled in right away
One wish list is that they provide bigger shampoo bottles with pump dispenser. The small tiny bottles they have are hard to dispense and didn’t feel luxurious 很希望酒店能把沐浴露和洗发剂装袋瓶子会更方便使用
The location of "hotel" is good, but service not existing, as we arrived no towels privided, as per room description sofa provided but 2 chairs instead; towel not changed during stay, second key card was not working, reception lady was sleeping in bed next to reception desk, not reacting before 9 a.m.; did not try bcuket of water! not to recommend as hotel, but as a place to sleep: subway stations have no lift
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. The hotel also provides 24-hour one-to-one butler service. If you have any questions during your stay, you can contact the front office staff at any time, and the front office staff will be dedicated to serving you. We are all equipped with disposable bath towels and towels in the room. When you checked in, you added your WeChat and sent you two check-in tips, which are included (contact the front desk if you need to recycle bath towels). You contacted us later, and our staff immediately delivered the bath towels to your room. You have booked a relatively basic room type: Enjoy Intercity King Room. The photos on the platform are all real photos. You can see that there is no sofa, only a small round table and two chairs. You were provided with two cards when you checked in, a room card and an electricity card. The reason why the key card you said cannot be used may be that you got the wrong electricity card. Regarding the issue you mentioned that our staff did not respond before 9 o'clock, we have also implemented it with the staff one by one. This is indeed not the case because we work on a 24-hour shift, so the front desk will also be closed at night, but We will get up to work before 8:15 in the morning, and if you have any needs during the employee break, our employees will respond as soon as possible. If you have any questions during booking and stay, we will provide you with solutions immediately. Finally, I wish you a happy life and all the best!
Hui Sun
Peninsula Reflection Twin Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Great! They let us push back our check out timing for free.👍👍
We had a great time here. Rooms were clean and modern. We could communicate with the front desk in English via WeChat. Location is nice and close to shops and food street.
270° River-View Large Screen Projection Private Hot Spring Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 22, 2024
I recently had a comfortable stay at this hotel! The prime location made exploring the city easy. The service was good, with friendly staff always ready to help. I highly recommend it!
270° River-View Large Screen Projection Private Hot Spring Room
Stayed in Dec 2023
Couples
9 review
4.0/5
Very Good
Posted on Jan 14, 2024
Great service and attentive, although rooms are not sound proof
Response from Property: Dear guest, thank you for your review in your busy schedule. The sofa in the picture is not the sofa of our hotel. Our hotel does not have white sofas. The hotel also provides 24-hour one-to-one butler service. If you have any questions during your stay, you can contact the front desk staff at any time. The front desk staff will also be committed to serving you. We have always been adhering to the service concept of "serving with heart and touching with sincerity" to serve every guest. We welcome you to visit NASA Hotel again in the near future and continue to provide us with valuable opinions and suggestions. I wish you a pleasant journey!
不适合
Yunduan Sky-High Double Bed Room
Stayed in Mar 2024
Other
14 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The hotel is close to the scenic spots.The location is just in Jie Fangbei, Chongqing.Xiao Li at the front desk has a good attitude and enthusiasm.
Response from Property: Hello! We are glad that you chose to stay at NASA Hotel. I was stunned when I saw your review! The hotel is located in a bustling area, with the bustle and convenience of the city. Home is a safe haven, a cozy nest, and a place that warms the body and mind. Home is where love is. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. We look forward to your next return home!
ERNY KWEK
Light Luxury Landmark Double Bed Room
Stayed in Mar 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The hotel is in a building so mix with office and other hotels too. The lift a bit late but have many. The staff in front desk was very helpfull, recommend us where to go and where to eat. The location was very good. On the right is a pedestrian street jiefangbei, and on the left is bayi street (street food). So i recommend this hotel so much.
Response from Property: Hello! We are glad that you chose to stay at NASA Hotel. I was stunned when I saw your review! The hotel is located in a bustling area, with the bustle and convenience of the city. Home is a safe haven, a cozy nest, and a place that warms the body and mind. Home is where love is. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Light Luxury Landmark Double Bed Room
Stayed in Mar 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Apr 13, 2024
The location is superb. Just right next to JieFangBei and all the street food market. Also the girl, named Bei-Bei, and her friend at the feont office, gave us good food recommendation while we were staying there.
Thank you for your hospitality 🙏
Response from Property: Hello! We are glad that you chose to stay at NASA Hotel. I was stunned when I saw your review! The hotel is located in a bustling area, with the bustle and convenience of the city. Home is a safe haven, a cozy nest, and a place that warms the body and mind. Home is where love is. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. We look forward to your next return home.
Guest User
180° Tianlan Windowfront Private Hot Spring Room
Stayed in Feb 2024
Couples
8 review
4.7/5
Amazing
Posted on Apr 1, 2024
Hotel staffs let us choose between 2 room views and we like the JieFangBei view better. Location was very strategic and very near to the eateries. It would be better if the floor mop stains were gotten rid off and if the water doesn’t leak out from the shower’s glass door. Overall good staying experience
Response from Property: Hello! We are glad that you chose to stay at NASA Hotel. I was stunned when I saw your review! The hotel is located in a bustling area, with the bustle and convenience of the city. Home is a safe haven, a cozy nest, and a place that warms the body and mind. Home is where love is. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. We look forward to your next return home!