Rezen Kingtown Hotel (Chongqing Guanyinqiao)

Rezen Kingtown Hotel (Chongqing Guanyinqiao) Reviews

Rezen Kingtown Hotel (Chongqing Guanyinqiao)

No.15 Hongjin Avenue, Yubei District, Chongqing, 401147, ChinaSee Hotel Details
Rezen Kingtown Hotel (Chongqing Guanyinqiao)
Rezen Kingtown Hotel (Chongqing Guanyinqiao)Rezen Kingtown Hotel (Chongqing Guanyinqiao)Rezen Kingtown Hotel (Chongqing Guanyinqiao)
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Guest Reviews

9.6/10
Excellent
8526 review
Verified reviews
Location9.6
Amenities9.5
Service9.8
Cleanliness9.6
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All reviews(8526)
Positive reviews(8486)
Reviews with photos/video(2135)
Delicious breakfast(1671)
Easy to get around(1169)
Friendly front desk staff(865)
Close to metro(481)
Excellent afternoon tea(301)
Would stay again(279)
Perfect for business trips(236)
Negative reviews(40)
Guest User
Business Double Room
Stayed in Mar 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Apr 17, 2025
双人精美下午茶: good 服务:good 环境:good 卫生:good 设施:good
Response from Property: 小頓於2024年9月完成翻新改造 .客官,一灣淺笑,萬千深情,塵煙幾許淺思淡行,期待您的再次入住。
Noom123
Comfort Family Room
Stayed in Jul 2023
Solo traveler
17 review
9.0/10
Great
Posted on Aug 27, 2023
Overall nice hotel. Breakfast was okay. Didn’t have any juice or anything like that just water, tea and coffee.
Response from Property: Dear guest, thank you for your affirmation. I am deeply touched. We have been working hard to create warm service. There is no end to this road, but we will keep moving forward, constantly improve, and strive to make you love it every time. The hotel will also carry out a comprehensive upgrade and renovation of the rooms later! Thank you for your company on the road ahead, and you are welcome to visit us often!
Guest User
City-view Queen Room
Stayed in Jan 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Feb 9, 2025
good👍
Response from Property: 小頓於2024年9月完成翻新改造 .客官,一灣淺笑,萬千深情,塵煙幾許淺思淡行,期待您的再次入住。
Guest User
City-view Queen Room
Stayed in Jul 2022
Solo traveler
3 review
10/10
Outstanding
Posted on Aug 14, 2022
It was good for overall. I had a problem in my bathrooms door in previous room. The hotel gave me a sweet room which was better. Upgrade room without any charge. One of hotel staffs which named 娜娜 Nana helped a lot. She is very kind. She prepared a breakfast box for my field trip leaving very early morning next day. She gave me a gift of waterbottle when I left. The hotel is little bit old and far from downtown but it was quiet and worth comparing a hotel in downtown.
Response from Property: Dear host: Hello, thank you very much for your affirmation. Thank you for choosing us among many hotels. It is our responsibility to serve every customer well. It is our original intention to satisfy you. We hope you will continue. Choose us. wish you a happy life
GQXuxuuuuu
City-view Queen Room
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on May 25, 2025
I was very satisfied with my last stay! I decided to book it again when I came to Chongqing this time hahaha In fact, the room facilities are still average, but the check-in experience is so good The front desk lady Xiaoliu is very considerate and super enthusiastic to help me find the express delivery! It's so happy to be able to soak my feet comfortably when I return to the hotel after my feet are weak! ! And it's lazy-friendly, afternoon tea can also be delivered to the room❤️ The customer service lady is also super nice! ! Very cute and considerate! It feels that every time I come, the hotel staff are smiling and speaking very gently🌹 The best thing is that breakfast is served until ten o'clock (must be emphasized), and I ate it comfortably this time! I have recommended it to my friends~ It is basically my first choice hotel when I go to the main city of Chongqing😃
Original TextTranslated by Google
Response from Property: Xiaodun completed renovation in September 2024. Dear guest, with a faint smile, thousands of deep affections, and a little dust and smoke, we look forward to your stay again.
Guest User
Business Room (2 Beds)
Stayed in Apr 2025
Business traveler
24 review
10/10
Outstanding
Posted on May 21, 2025
The hotel service is considerate. Good night milk and foot bath buckets are delivered to the room every day. The room is very new. The breakfast is rich in variety. The tea at the front desk is delicious and the fried dough twist is delicious. The hotel has convenient transportation, beautiful and comfortable environment, and is recommended for everyone to stay.
Original TextTranslated by Google
Response from Property: Xiaodun completed renovation in September 2024. Dear guest, with a faint smile, thousands of deep affections, and a little dust and smoke, we look forward to your stay again.
Guest User
City-view Queen Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 20, 2025
This stay was perfect! I must give a big compliment to Xiao Liu at the front desk! From the moment I stepped into the hotel, Xiao Liu dispelled the fatigue of the journey with her warm smile and thoughtful service. When checking in, she not only patiently explained how to use the facilities, but also took the initiative to share the awesome food check-in spots around. After learning that I was on a business trip, she quietly gave me chocolates and said, "Work hard, sweeten your mood." This unexpected warmth instantly hit me! No matter what problems I encountered during my stay, as long as I contacted Xiao Liu, she always appeared at the first time to help solve them efficiently and professionally. Xiao Liu is like a "warm little sun" living in the hotel, and she has done the service in the details and to the heart! Next time I come here, I will definitely choose this hotel again, just to meet such a super thoughtful treasure staff like Xiao Liu again!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your affirmation. I am deeply touched. We have been working hard to create warm service. There is no end to this road, but we will keep moving forward and constantly improve, striving to make you love it every time. Thank you for your company on the road ahead. Welcome to come often. Xiaodun will complete the renovation in September 2024
Guest User
City-view Queen Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 17, 2025
The hotel service is very considerate. When you check in, you can add WeChat to the housekeeper. The breakfast is rich in variety. The spicy noodles with Chongqing characteristics are quite good, not inferior to the noodle shops outside. The herbal tea at the front desk is also very delicious. The transportation is also very convenient. I recommend everyone to stay here
Original TextTranslated by Google
Response from Property: Xiaodun completed renovation in September 2024. Dear guest, with a faint smile, thousands of deep affections, and a little dust and smoke, we look forward to your stay again.
Guest User
City-view Queen Room
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 15, 2025
This hotel really exceeded expectations! Every detail was taken care of from check-in to check-out. The hot pot grilled fish recommended by the front desk lady was particularly authentic, spicy and fresh, especially good with rice. The toiletries were packed in individually sealed bags, clean and hygienic. The free herbal tea in the lobby was freshly brewed every day, and it was especially comfortable to drink in hot weather. There was freshly cooked Chongqing noodles for breakfast, and you can add any toppings you want. My child ate two bowls. I especially want to praise the children's products. The child rushed to take the yellow duck-shaped toothbrush home. What surprised me most was the parking lot. You can park anywhere on the two underground floors for free (the hotels I stayed at before, such as Lefeng, Zhefei, and Vienna, all said that there were no parking spaces, so you had to find a paid parking lot yourself). I arrived at the hotel at around 10 o'clock in the evening and wanted to have a midnight snack. The girl at the front desk was very enthusiastic. She took the map and circled three grilled fish restaurants frequented by locals for us. The nearest one was a five-minute walk away, and the taste was really good! In short, it's definitely right to choose this place when taking your baby out. The service is really fair and the price is reasonable. I will definitely stay here next time I come to Chongqing.
Original TextTranslated by Google
Response from Property: Xiaodun completed renovation in September 2024. Dear guest, with a faint smile, thousands of deep affections, and a little dust and smoke, we look forward to your stay again.
Guest User
City-view Queen Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 10, 2025
I feel better sleeping than at home. The front desk lady Liu is pretty nice. She also reminded me that hot milk is available. She is patient and thoughtful. Facilities: Complete Sanitation: Clean Environment: Comfortable Service: Very good I will choose this place again next time
Original TextTranslated by Google
Response from Property: Xiaodun Hotel will be renovated in September 2024. It is our goal to provide every guest with a wonderful experience. It is our great honor and recognition to receive your recognition. We look forward to meeting you again.
Guest User
City-view Queen Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 8, 2025
The hotel service is very considerate. Before arriving in Chongqing, the housekeeper contacted me and sent me the hotel location. In the evening, goodnight milk snacks and steam eye masks were delivered to the room. The front desk gave souvenirs at check-in and check-out.
Original TextTranslated by Google
Response from Property: Xiaodun completed renovation in September 2024. Dear guest, with a faint smile, thousands of deep affections, and a little dust and smoke, we look forward to your stay again.
Aidetianshitianshideai
Business Room (2 Beds)
Stayed in Mar 2025
Business traveler
29 review
10/10
Outstanding
Posted on Apr 25, 2025
The hotel is in a prime location with convenient transportation and is surrounded by restaurants and shopping (a 15-minute walk to Xintiandi Shopping Center). The front desk service is warm and thoughtful, and the check-in and check-out procedures are simple and fast, especially the hotel's front desk customer service: Xiao He, who immediately added WeChat after the guest checked in and provided a lot of information about the hotel. I booked a standard room, and the front desk upgraded me to a comfortable room for a family of three for free, which was a bit luxurious. The room is spacious and bright, the bedding is soft and clean, and the sleeping experience is excellent. 4 bottles of mineral water and snacks are placed in the room every day. There are many varieties of breakfast, but the venue is limited and there are too many guests staying, so it is a bit crowded, but the Chongqing noodles taste good, but the quantity is a little less, not enough to eat [grin], and there is also authentic Chongqing food oil tea, which is a surprise! Foot bath buckets, wormwood bags and hot milk are also provided free of charge in the evening. The hotel has done a great job in service details. It is very considerate to prepare small notes for the tourists staying in the hotel. They are classified according to the destination and the transportation information to each attraction is written. There is also a treasure box in the lobby, which has face towels, makeup removal towels, wet wipes, dental floss, etc. It is very considerate. Highly recommended~
Original TextTranslated by Google
6/10
Response from Property: Xiaodun will complete renovation in September 2024. Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Anonymous User
City-view Queen Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on May 1, 2025
The location is very close to Hongqihegou subway station, and it is very convenient to go to Jiefangbei, Hongyadong and Guanyin Bridge. Good reviews! The room has a soft big bed, complete facilities, and is clean and tidy! I stayed for 2 nights in a row, and the front desk lady upgraded the room for free! I brought my children, and there were children's slippers and toothbrushes! The breakfast was rich and delicious! The hotel housekeeper was also very considerate, and gave me a foot bath bucket to relieve a day's fatigue, as well as milk! Thank you very much!
Original TextTranslated by Google
Response from Property: 小頓於2024年9月完成翻新改造 . 讓每一位抵店的客人有一個美好的體驗,是我們一直追求的目標。能得到您的認可,是我們莫大的榮幸,也是對我們的認可,期待再次與您相遇。
Guest User
Family Triple Room
Stayed in Mar 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Apr 22, 2025
The service is very considerate, and goodnight milk is delivered to the room at night. Free parking is very convenient, the room is very new, it is a stand-alone hotel, and it is very safe. The room has floor-to-ceiling windows, good lighting, and is transparent from north to south. Convenient transportation, you can walk directly to the subway
Original TextTranslated by Google
Response from Property: Xiaodun Hotel will be renovated in September 2024. It is our goal to provide every guest with a wonderful experience. It is our great honor and recognition to receive your recognition. We look forward to meeting you again.
Guest User
City-view Queen Room
Stayed in Mar 2025
Business traveler
4 review
10/10
Outstanding
Posted on May 5, 2025
This is not the first time I've stayed here, and the experience is pretty good! The room is clean and tidy, the bedding is soft and comfortable, the housekeeper is warm and thoughtful, and the breakfast is rich in variety. The location is excellent and travel is convenient. I will choose here next time!
Original TextTranslated by Google
Response from Property: 小頓於2024年9月完成翻新改造 . 讓每一位抵店的客人有一個美好的體驗,是我們一直追求的目標。能得到您的認可,是我們莫大的榮幸,也是對我們的認可,期待再次與您相遇