Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(3622)
Positive reviews(3504)
Reviews with photos/video(456)
Great location(516)
Friendly front desk staff(196)
Delicious breakfast(130)
Perfect for business trips(104)
Convenient for shopping(101)
Stayed multiple times(39)
Great swimming pool(25)
Loved the night views(10)
Negative reviews(118)
magcmk
Queen Room
Stayed in Mar 2025
Family
7 review
8.5/10
Very Good
Posted on May 14, 2025
Room is nice and comfortable. It was originally for 2 pax, we added another pax and bed … so they need time to provide another set. Their response was pretty quick. They will make up the room daily when we are out. We did lots of online shopping at taobao and the concierge is very friendly to receive and send the parcels to our room. We had a few day tour that we need to leave the hotel at 7am and the breakfast only starts at 630am, the restaurant staff allow us to pack our breakfast and even hot beverages, they pack our breakfast so neatly and organised. Recommend!!! I will stay this hotel again for sure.
Response from Property: 親愛的顧客,非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的理念,讓您在重慶富力凱悦的居停感受到家一般的温暖。期待您的下次光臨。祝您生活愉快!
Guest User
Guestroom - Garden-View (2 Beds)
Stayed in Mar 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 25, 2025
Near to guan yin qiao food street, good location
Response from Property: 親愛的顧客,非常感謝您選擇入住重慶富力凱悦酒店並分享您的入住體驗。酒店地處觀音橋商圈,周邊交通便利,出門即可到北城天街,暢享購物的愉悦。山城重慶,燈火輝煌,期待與您再次歡聚,祝您生活愉快!
Guest User
Queen Room
Stayed in Oct 2024
Solo traveler
1 review
8.0/10
Very Good
Posted on Nov 20, 2024
The price is worth it. Just a good hotel, nothing special. Location is great.
Response from Property: Dear customer, thank you very much for choosing to stay at Hyatt Regency Chongqing and sharing your stay experience. The hotel is located in Guanyinqiao business district, with convenient transportation around. You can go to Beicheng Tianjie and enjoy the pleasure of shopping. Chongqing, the mountain city, is brightly lit. We look forward to meeting you again and wish you a happy life!
Anonymous User
Guestroom - Garden-View (Double Bed)
Stayed in May 2024
Traveling with friends
4 review
9.5/10
Amazing
Posted on Jul 10, 2024
Room and toilet are clean. It comes with a bath tub as well. Location is central with a 24/7 convenience store right across the hotel. There are a few food options along the same stretch as well. Check-in took a while as there is only 1 staff working the counter. Aside from that, will recommend the hotel to fellow travellers.
Response from Property: Dear customer, thank you very much for your support and trust in us. We are always working hard to continuously improve our services and facilities. When you check in next time, you can contact our staff at any time if you have any questions. We will serve you wholeheartedly and look forward to your next visit. I wish you a happy life!
Guest User
Regency Deluxe Room
Stayed in Dec 2024
Traveling with friends
2 review
9.0/10
Great
Posted on Mar 12, 2025
very good location, a few minutes walk from main malls and eateries.
Response from Property: 親愛的顧客,非常感謝您選擇入住重慶富力凱悦酒店並分享您的入住體驗。酒店地處觀音橋商圈,周邊交通便利,出門即可到北城天街,暢享購物的愉悦。山城重慶,燈火輝煌,期待與您再次歡聚,祝您生活愉快!
Adrian Chun Kiat
Twin Room
Stayed in Feb 2024
Traveling with friends
15 review
9.0/10
Great
Posted on Mar 23, 2024
Good location, near the bustling night life. Front desk service was really good, friendly concierge staff.
Response from Property: Dear customer, thank you very much for choosing to stay at Hyatt Regency Chongqing R&F and sharing your stay experience. The hotel is located in the Guanyinqiao business district with convenient transportation. You can go to Beicheng Tianjie right outside your door and enjoy the pleasure of shopping. The mountain city of Chongqing is brightly lit. We look forward to seeing you again and wish you a happy life!
Guest User
Queen Room
Stayed in Oct 2024
Couple
3 review
10/10
Outstanding
Posted on Nov 22, 2024
Like the hotel so much 😊 as location is good. Room is comfortable and clean.
Response from Property: 親愛的顧客,非常感謝您選擇入住重慶富力凱悦酒店並分享您的入住體驗。很榮幸獲得您的五分好評,您的滿意是我們最大的動力,我們會繼續努力,期待您的下次光臨。祝您生活愉快!
Mol24
Twin Room
Stayed in Feb 2024
Traveling with friends
36 review
10/10
Outstanding
Posted on Mar 3, 2024
Lovely, clean and spacious room. Great breakfast. Disappointing that the spa was not open, even though it was advertised as available.
Response from Property: Dear customer, thank you very much for choosing to stay at Hyatt Regency Chongqing R&F and sharing your stay experience. We are committed to creating a warm and comfortable living environment for each customer and look forward to your next visit. wish you a happy life!
Hiro
Twin Room
Stayed in Jul 2024
Family
5 review
10/10
Outstanding
Posted on Sep 28, 2024
Everything was perfect. When check in, offered to lounge for light meal and drinks by pay some top-up
Easy access to shopping area and very friendly staffs
Response from Property: 親愛的顧客,非常感謝您選擇入住重慶富力凱悦酒店並分享您的入住體驗。很榮幸獲得您的五分好評,您的滿意是我們最大的動力,我們會繼續努力,期待您的下次光臨。祝您生活愉快!
Keng Wei
Queen Room
Stayed in Nov 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 24, 2024
The room size is comfortable and come with bathtub
Response from Property: 親愛的顧客,非常感謝您選擇入住重慶富力凱悦酒店並分享您的入住體驗。很榮幸獲得您的五分好評,您的滿意是我們最大的動力,我們會繼續努力,期待您的下次光臨。祝您生活愉快!
Di
Twin Room
Stayed in May 2024
Family
6 review
8.5/10
Very Good
Posted on Jun 8, 2024
Overall great hotel with good location, close to food street. The hotel has wonderful breakfast and beautiful entrance hall, but the room does look like requiring a remodel soon, considering it is a Hyatt Regency hotel.
Response from Property: Dear customer, thank you for choosing to stay at Hyatt Regency Chongqing and sharing your stay experience. The hotel is located in Guanyinqiao business district, with convenient transportation around. You can go to Beicheng Tianjie and enjoy the pleasure of shopping. Chongqing, the mountain city, is brightly lit. We look forward to meeting you again and wish you a happy life!
Theresa JY
Queen Room
Stayed in Sep 2024
Couple
2 review
9.0/10
Great
Posted on Oct 15, 2024
The room is clean and near the location is very convenient.
Response from Property: 親愛的顧客,非常感謝您選擇入住重慶富力凱悦酒店並分享您的入住體驗。酒店地處觀音橋商圈,周邊交通便利,出門即可到北城天街,暢享購物的愉悦。山城重慶,燈火輝煌,期待與您再次歡聚,祝您生活愉快!
Anonymous User
Guestroom - Garden-View (Double Bed)
Stayed in Jun 2024
Business traveler
8 review
8.0/10
Very Good
Posted on Jul 16, 2024
I choose this hotel every time I go on a business trip. It is clean and comfortable
Response from Property: 親愛的顧客,非常感謝您選擇入住重慶富力凱悦酒店並分享您的入住體驗。我們致力於為每位顧客打造一個温馨舒適的居住環境,期待您的下次光臨。祝您生活愉快!
22Bullets
Guestroom - Garden-View (Double Bed)
Stayed in Oct 2024
Business traveler
6 review
10/10
Outstanding
Posted on Nov 20, 2024
Staff were very helpful and room is excellent !
Response from Property: 親愛的顧客,非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的理念,讓您在重慶富力凱悦的居停感受到家一般的温暖。期待您的下次光臨。祝您生活愉快!
Guest User
Queen Room
Stayed in Mar 2024
Traveling with friends
40 review
9.5/10
Amazing
Posted on Apr 26, 2024
Had a good stay and location was good. Ciggy smell in the smoking room was rather strong, but still highly commended and recommended.
Response from Property: 親愛的顧客,非常抱歉未能給您帶來完美的入住體驗。對入住中出現的問題我們表示最真摯的歉意,關於您所提到的問題與建議我們會及時向有關部門反映並積極做出改善,會更加註重設施設備的細節,非常感謝您的入住,希望能與您再次相聚。祝您生活愉快!