Heye Youth Hostel (Chongqing Jiefangbei Pedestrian Street) Reviews

Response from Property: You booked a room without a window, but when you arrived at the hotel, you demanded we give you the best room. We refused, and then you kept insulting us. I warned you at the time that I would call the police. Later, you apologized, and we no longer pursued the matter. Now you're criticizing our hotel as being old and outdated. You can check your booking confirmation; you specifically booked a room with a sealed or no window. Furthermore, we actually upgraded you to a room with a window free of charge. This is clearly visible in your own photos. And now you're saying these things about us.

Response from Property: 尊敬的客户，非常感謝您入住何夜青旅並留下寶貴好評，我們將繼續努力並不斷完善我們的硬件設施和服務標準，非常感謝您對我們的支持與信任。期待您的關注，歡迎您的再次光臨

Response from Property: "Wow, thank you so much for your perfect 10/10 review! 🌟 We’re thrilled you loved our prime location with views of the TikTok-famous square and easy walks to all the hotspots! It’s fantastic to hear your room was super clean and comfy—our team works hard to make every stay exceptional. Can’t wait to welcome you back soon! 😊"

Response from Property: Reply Draft:🎉 Woohoo! Your 5-star review just made our whole hostel crew do a happy dance! 💃🕺 So glad you loved being right in the heart of Chongqing— where the spicy hotpot, epic city views, and non-stop buzz are literally at your doorstep! 🌆✨ You nailed it: our spot is perfect for explorers craving cool hangs, yummy eats, and meeting fellow adventurers (locals and travelers alike!). Next time you’re in town, your bunk (or comfy sofa spot! 🛋️) is waiting! Come crash here again soon! — Your always-happy crew at [Heye🐸]

Response from Property: Thank you for your detailed feedback and kind words! 🌍 We’re thrilled our staff could assist with food orders and tour plans – making you feel at home is what we do best! 💪 The social vibe in common areas and our furry “happiness ambassadors” (the dog and cat 🐾) are indeed the heart of this hostel! ✨ Daily room cleaning and refreshed amenities? Just our way of saying “your comfort matters.” You’re spot-on about the central location! 🏙️ Strolling to Hongya Cave for night views, then returning for pet cuddles = the ultimate Chongqing experience! 🔑 And your suggestion about adding signage at the building entrance is golden – we’re already designing multilingual guide boards to help international travelers find our “hidden gem” effortlessly! 🌐 Can’t wait to welcome you back! Whether you miss the city’s magic or our four-legged buddies, there’ll always be a clean bed, a cozy corner, and a cheerful “Welcome home!” waiting here. ❤️

Response from Property: Dear Guest, Thank you for choosing our hostel and sharing your feedback! We’re thrilled to hear you enjoyed our central location and spacious rooms. Cleanliness is a top priority for us, and we sincerely apologize for falling short of your expectations in this area—we’ll address this immediately with our housekeeping team to ensure improvements. Regarding the laundry room, while the facility itself is fee-based (as is standard in most hostels), we appreciate your note about the detergent. We’ll certainly explore offering complimentary or affordable detergent options for future guests.

Response from Property: Thrilled you enjoyed your stay with us! 🌟 Our English-friendly team will keep rolling out the red carpet for your next visit.

Response from Property: Thank you so much for your fantastic review! We’re delighted to hear you enjoyed our prime location near Hongya Cave and Liberation Monument, as well as the amenities and social activities like movie nights and the WeChat group. Creating a clean, fun, and welcoming space for travelers to connect is what we strive for! Your kind words motivate our team to keep improving. We’d love to host you again on your next adventure—safe travels until then! 😊"* **Best regards,** [何夜青旅酒店]

Response from Property: Thank you so much for your glowing review! We’re delighted to hear that Joe and our front desk team provided such excellent service during your 4-day stay. Joe truly embodies our commitment to going above and beyond for guests, and we’ll make sure he knows how much his warmth and dedication stood out to you. It’s always our priority to address special needs promptly and ensure every guest feels cared for—we’re thrilled we could make your stay memorable! Your kind words motivate our entire team to keep raising the bar. Please come back anytime; we’d love to welcome you again! 🏨🌟

Response from Property: Dear Guest, Thank you so much for taking the time to share your thoughtful feedback! We’re thrilled to hear you loved our vibrant atmosphere, cozy music playlist, and the convenience of our all-in-one-floor setup—it warms our hearts to know you felt at home here. We sincerely apologize for the discomfort caused by the mattress. Your feedback is invaluable, and we’re already looking into upgrading our bedding to ensure a cozier sleep experience for all guests. We’re also addressing the service hiccup you mentioned with the team to reinforce our commitment to hospitality—no guest should ever feel like they’re on their own! Your kind words about our young, dynamic staff and the overall vibe mean the world to us. While the building’s lobby might feel a little quirky, we’re glad you felt safe and embraced the adventure! Thank you again for recommending us and for your willingness to return. We can’t wait to welcome you back with even more comfort and warmth next time! Safe travels and see you soon! Warm regards

Response from Property: I have traveled thousands of miles to meet you. On what night did we meet? You told me your story, and I listened quietly, feeling your mood. I hope the wind will blow away your fatigue, and what night will bring you a good mood.

Response from Property: 您好，衷心感謝您對我們何夜青旅的五星評價，感謝您對我們服務的特別認可！我們始終以提供卓越的待客之道為宗旨，您的肯定是對團隊最好的嘉獎。期待在不久的將來能再次為您服務，祝您萬事順遂！

Response from Property: I'm glad that we can bring you such a wonderful experience in your trip. Satisfaction is only the starting point, and surprise and emotion are our ultimate goals. Being together is fate. Back here, just like going back to our own home, we are very happy to be friends with every family member who comes back. Looking forward to my dear friend returning home again ~I'm glad that we can bring you such a wonderful experience in your trip. Satisfaction is only the starting point, and surprise and emotion are our ultimate goals. Being together is fate. Back here, just like going back to our own home, we are very happy to be friends with every family member who comes back. Looking forward to my dear friend returning home again ~

Response from Property: Thank you very much for choosing to stay in our store and sharing your stay experience! Our store is committed to providing you with a cordial and thoughtful stay experience! He Ye sincerely looks forward to seeing you again!