Best Western Plus Hotel Fino Chitose

Best Western Plus Hotel Fino Chitose Reviews

Best Western Plus Hotel Fino Chitose

Chiyoda-cho 3-13, Chitose City, Hokkaido, 066-0062, JapanSee Hotel Details
Best Western Plus Hotel Fino Chitose
Best Western Plus Hotel Fino ChitoseBest Western Plus Hotel Fino ChitoseBest Western Plus Hotel Fino Chitose
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1 night

Guest Reviews

8.8/10
Very Good
865 review
Verified reviews
Location8.9
Amenities8.6
Service8.7
Cleanliness9.1
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All reviews(865)
Positive reviews(842)
Reviews with photos/video(187)
Easy to get around(103)
Close to airport(97)
Great value for money(79)
Large rooms(64)
Delicious breakfast(50)
Convenient for shopping(49)
Comfortable bed(25)
Delicious buffet(7)
Negative reviews(23)
Guest User
Superior Twin Room
Stayed in Apr 2025
Couples
17 review
9.5/10
Amazing
Posted on May 21, 2025
The room is clean and looks modern. A weak point of the hotel is that a guest has to pay 800 yens for car parking. Otherwise, it would have been perfect.
Tan
Japanese Western Style Room
Stayed in Mar 2025
Couples
24 review
10.0/10
Outstanding
Posted on Apr 2, 2025
Spacious, even for the bsth room and wash area. Easy to check in and near the bus stop to take airport bus, 270yen
Response from Property: Thank you very much for staying at Best Western Plus Hotel Fino Chitose.We are honored to hear that you found our hotel comfortable.All of our staff will make every effort to keep the hotel clean and comfortable for years to come. We hope you will return to our hotel again.We look forward to seeing you again.
taisei
Superior Double Room
Stayed in Feb 2025
Business travelers
4 review
8.5/10
Very Good
Posted on Mar 21, 2025
To JR station by on foot is about 10 mins. Hotel doesn’t provide airport shuttle bus so you may be arrived by bus Taxi (2300yen to airport) or JR. Hotel is clean as usual Japanese style. Afternoon lady Counter staff face looks cold without smiling. Room is clean and quite enough space and bathroom is kind of big in Japan. Smoking is prohibited in entire hotel except 1st floor smoking room next by restaurant but looks no cleaner to do cleaning stuff for whole day. there is a Isakaya on first floor whose seafood says directly shipped from ocean nearby. Besides a lot “Snack bar in 10mins walking”. May go visiting if i like. Anyway 85 points out of 100. Its cheap on Ctrip anyway. I may stop by again on this price.
Response from Property: Thank you very much for staying at Best Western Plus Hotel Fino Chitose.We apologize for the inconvenience caused by our staff,We apologize for any discomfort this may have caused.We will make every effort to improve the service we provide to our guests.Thank you very much for your valuable comments, even though they may have caused you some discomfort.
LEE
Executive Fours Room
Stayed in Jan 2025
Travel with friends
6 review
10.0/10
Outstanding
Posted on Feb 17, 2025
Friendly and helpful staff. There's a bus stop nearby. A convenient location. Spacious room with 4 beds.
Guest User
Superior Double Room
Stayed in Jan 2025
Couples
2 review
10.0/10
Outstanding
Posted on Feb 27, 2025
Best service; great location and affordable stay..will come back again for sure
Response from Property: Thank you very much for staying at Best Western Plus Hotel Fino Chitose.We are very pleased to receive your compliments.We will continue to make every effort to make your stay with us as comfortable as possible, and we hope you will return to our hotel again.We look forward to seeing you again.Thank you very much for your valuable time.
Guest User
Superior Double Room
Stayed in Nov 2024
Solo travelers
7 review
10.0/10
Outstanding
Posted on Jan 2, 2025
Within 10mins walk distance to JR station, AEON store. Large lobby with plenty seat in waiting area. Fast check-in and check-out. Bus station to airport just within 1 min walk The room is large
Response from Property: Thank you very much for staying at Best Western Plus Hotel Fino Chitose.We hope you will return to our hotel again when you visit our neighborhood.All of us at Best Western Plus Hotel Fino Chitose look forward to serving you.
Guest User
Superior Twin Room
Stayed in Nov 2024
Family
20 review
8.0/10
Very Good
Posted on Dec 24, 2024
I prefer international brand hotel. The style and renovation is good, and the use of the fixture and furniture is with high quality.
Response from Property: Dear.Thank you very much for choosing Best Western Plus Hotel Fino Chitose.We are very happy to receive your kind words of praise.In addition to a desk and a TV, the room is equipped with an air purifier with a humidifier. We hope you will make use of it.We also have trouser presses and irons available for rent, so please ask at the front desk.We will continue to make efforts to maintain clean rooms and improve our services in order to continue to be a hotel loved by our guests.Please come back to our hotel when you visit Hokkaido again.All of our staff look forward to serving you.Thank you very much for your valuable feedback.Front Desk Sasaki
Chee Wan
Superior Double Room
Stayed in Oct 2024
Travel with friends
1 review
7.5/10
Posted on Nov 17, 2024
Nice location for early flight, quiet for good sleep. Would be great to complete the trip with final relaxation in onsen.
Response from Property: Thank you for choosing our hotel.We will strive to provide better service based on your evaluation.We look forward to serving you again.Front Desk
Jia Beng
Japanese Western Style Room
Stayed in Nov 2024
Family
3 review
10.0/10
Outstanding
Posted on Jan 23, 2025
The room is spacious. Do have Japanese feel..really enjoyable stay.
Response from Property: Thank you very much for staying at Best Western Plus Hotel Fino Chitose. We are very happy to receive your kind words. We will continue to strive to make our guests' stays comfortable, so please come back to our hotel again. We look forward to seeing you again. Thank you very much for your valuable time.
Guest User
Superior Twin Room
Stayed in Apr 2025
Couples
2 review
10.0/10
Outstanding
Posted on May 7, 2025
Room is generously big and well maintained and design. Staff are well trained and helpful. Only setback is on site parking is not sufficient and payable by guests.
Chee Kwan
Superior Twin Room
Stayed in Oct 2024
Couples
25 review
8.0/10
Very Good
Posted on Nov 2, 2024
Hotel location is close to the airport and there are a few good restaurants and 7-11 nearby. Room is small but functional.
Response from Property: Thank you for choosing our hotel.We will strive to provide better service based on your evaluation.We look forward to serving you again.Front Desk
Guest User
Superior Twin Room
Stayed in Nov 2024
Travel with friends
9 review
7.5/10
Posted on Dec 9, 2024
Buffet breakfast is good, bus stop (to airport) is 1-min walk from hotel.
Response from Property: Thank you for choosing our hotel. We will strive to provide better service based on your evaluation. We look forward to serving you again. Front Desk
Guest User
Superior Twin Room
Stayed in Mar 2025
Couples
72 review
7.0/10
Posted on Apr 28, 2025
Just a quick overnight stay as we got in late and did not want to drive all the way in the night to Lake Toya. Location was near the airport which was convenient. But not much around the neighbourhood. OK for this quick layover. Good price.
Guest User
Executive Fours Room
Stayed in Apr 2025
Family
6 review
8.0/10
Very Good
Posted on May 15, 2025
Overall is ok but the furniture are aged. Fridge not functioning, no drinking water provided.
Guest User
Superior Twin Room
Stayed in Mar 2025
Solo travelers
7 review
9.0/10
Great
Posted on Apr 28, 2025
I stayed for a couples of nights just because i has a flight and the hotel is very near the airport. Very weird that they dont have the normal amenities like shaver, bottle waters,etc. For the rest is a very good hotel and clean.