Waldorf Astoria Chicago

Waldorf Astoria Chicago Reviews

Waldorf Astoria Chicago

11 East Walton, Chicago, Illinois, 60611View Hotel Details
Waldorf Astoria Chicago
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Waldorf Astoria Chicago Guest Reviews

4.2/5
Very Good
125 review
Verified reviews
Location4.2
Amenities4.2
Service4.0
Cleanliness4.4
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All reviews(125)
Positive reviews(26)
Reviews with photos/video(2)
Great service(6)
Negative reviews(1)
huiyu1588
Deluxe Two Queen Room
Stayed in Oct 2024
Family
27 review
4.0/5
Very Good
Posted on Oct 12, 2024
I told her that the turndown service would come in 30 minutes, but she didn't come as promised. I asked for two sets of new towels, but all the towels were stained except for the bath towel. The breakfast was included, but it only included a $30 credit. You had to order a la carte, no buffet, and it cost more than $80. I had to tip for the service, which was about $40 for two days. The quality of the breakfast was good. The location is within walking distance of the 360 ​​Observatory.
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huafeipp
Premier King Room with Terrace
Stayed in Aug 2024
Business travelers
29 review
3.0/5
Posted on Sep 4, 2024
The price/performance ratio is average. Besides the fame, it is the fame.
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Guest User
Mobility Accessible Superior King Room with Roll in Shower
Stayed in Oct 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Oct 30, 2023
I had a very good experience staying at this hotel. First of all, the hotel room is very comfortable, the bed is neat and clean, and it provides me with a good sleeping environment. In addition, the hotel's facilities are also very complete, including free high-speed Wi-Fi, air conditioning, mini bar, etc., which met all my daily needs. The hotel's restaurant is also great, providing a wide variety of food options, allowing me to enjoy delicious dining services during my stay. More importantly, the hotel's staff have a very good service attitude, are enthusiastic and considerate, and solved various problems I encountered. Overall, I am very satisfied with my stay in this hotel.
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Tiantao6349
Deluxe Two Queen Room
Stayed in Apr 2024
Family
71 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The quality and service of Waldorf Astoria are as good as ever. The warm service offset the cold spring rain in Chicago.
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Guest User
Deluxe Two Queen Room
Stayed in Jun 2023
Family
27 review
5.0/5
Outstanding
Posted on Jun 23, 2023
The location can't be faulted, not on Michigan Avenue, but right next to the Avenue. Surrounded by shopping malls and luxury stores. Shopping and eating are very convenient. The girl has reserved dinner on the 65th floor of the John Hancock Building 6 minutes on foot. The environment and sanitation are the standards that old hotels should have. The rooms are very large Both shower and bathtub Washstand Double Desk Especially to praise the housekeeping We stayed for two days, so the toiletries and cosmetics were randomly placed on the sink, and the service staff helped to arrange them neatly one by one, and put white napkins under them Even the charging cord is rolled up neatly
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6/7
Gutanzeerhebeiermanchong
Deluxe Two Queen Room
Stayed in Aug 2023
Family
1 review
1.5/5
Posted on Aug 15, 2023
Negative comments The chocolates that put us in the refrigerator are said to be dealt with. This hotel should be a three-star hotel
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Guest User
Superior King Room
Stayed in Nov 2023
Family
13 review
5.0/5
Outstanding
Posted on Dec 8, 2023
The hotel is definitely clean, in a good location, and very safe
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Guest User
Superior King Room
Stayed in Jun 2023
Family
10 review
5.0/5
Outstanding
Posted on Sep 7, 2023
Facilities: Fully equipped, very suitable for family travel Hygiene: clean and tidy, details are in place Environment: The environment here is very good, the location is good, and it is very friendly for traveling abroad. Service: Extra beds for children and turndown are done very well, and the response is timely.
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Tujijichinuomi
Superior King Room
Stayed in Nov 2023
Family
10 review
4.0/5
Very Good
Posted on Nov 27, 2023
Overall it's okay, a little worse than before
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Guest User
Superior King Room
Stayed in Sep 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 5, 2023
House keeping is very good
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Songmingzhonglimei
Superior King Room
Stayed in Jun 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 27, 2023
The front desk is very welcoming.
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bjslkk168
Superior King Room
Stayed in Jul 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Aug 8, 2023
Excellent service, as always!
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stz👌🏿
Deluxe Two Queen Room
Stayed in Feb 2023
Business travelers
9 review
4.0/5
Very Good
Posted on Mar 1, 2023
Still pretty good, quite upscale hotel
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Lunzi🛞
Mob Access Deluxe One Bedroom Suite with Roll in Shower
Stayed in Jan 2023
Travel with friends
152 review
5.0/5
Outstanding
Posted on Jan 10, 2023
Hotel facilities are very complete
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