Tanna Evergreen Resort & Tours Reviews

Very close to the airport. A lot of small insects. Hotel has a good sea view. People are nice

Good service with good accommodation

The staff were very kind and provided a lot of hospitality even outside of the service. I definitely recommend this place when staying in Tanna.

The hot shower was good and the amenities were great! It was a shared bathroom, but there were no other guests so I was able to use it freely.

The hotel environment is very good

One of the few optional hotels on Tanna Island, it can only be said that there are no options, unless you spend more money to choose the spa hotel next door. The location is good, it's super close to the airport, and the volcano tour can be booked on the same day. The only experience I was most dissatisfied with was the hygienic conditions of the hotel. I ordered a coconut, but I ****** it in and ****** in a mouthful of sand. The straw was full of sand. I was so disgusted that I immediately ran into the toilet and vomited. The taste of the hotel's meals is also average, so there is no choice.

Very beautiful journey Tanna is really beautiful and worth going Evergreen is really worth it too The proprietress is a beautiful Zhejiang lady

Anyway, don't get your hopes up too much, haha

Можно остановится без особых притензий, кухня не на гурмана, спа и бассейна нет.

環境在當地算還可以？房間灰塵蠻大的就是

非常感謝十分滿意

We had a lovely experience at Evergreen Resort made especially wonderful by an authentic interaction with Lyn who came on our tour to Mt Yasur. Jimmy our driver was also fantastic both had plenty of stories to tell and information about their island. There is so much to learn. Even though Lyn was a new employee at the resort she has a natural talent for making people feel informed, safe and special. Thank you tumas

I am compelled to share our deeply frustrating experience with Tanna Evergreen Resorts. Despite facing unforeseen circumstances due to the sudden bankruptcy of Air Vanuatu, our appeal for a simple credit towards a future stay—rather than a refund—was bluntly denied. Our request was met with a rigid adherence to cancellation policies that showed no consideration for exceptional circumstances. Not only did this rigid stance disregard the potential of fostering a long-term relationship with frequent visitors like ourselves, but it also overlooked a crucial opportunity to demonstrate customer care and understanding. This experience has significantly tainted our perception of Tanna Evergreen Resorts, and we are left feeling undervalued and dismissed as guests.

While we were thankful they took us in due to us being stuck because of tropical low it was extremely disappointing. For the price it’s extremely run down. The pizza is made from a frozen pizza. The bathrooms are dirty. The snorkeling gear broken (our gear was stuck in airport storage at Vila) the entrance to the ocean has had no maintenance so my husband slipped and dislocated his finger. No first aid or medical help was offered and no one went to fix the access area. The tours are overpriced due to commission. I’m thankful they let us leave but this resort does not meet the expectations of the high price. The relationship between the management and the staff is obviously terrible. The staff are nice and obviously trying their hardest. If I was the owner I’d be extremely concerned and would get there and take a look themselves. This is the first bad review I’ve ever done.