618/8 Moo 24, Rimdoi Place Village, Doi Prabat, Rop-Wiang Sub District, Rop Wiang, Chiang Rai Province, 57000, ThailandSee Hotel Details
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1 night
Guest Reviews
8.8/10
Very Good
15 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities8.7
Service8.9
Cleanliness8.9
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All reviews(15)
Positive reviews(11)
Reviews with photos/video(5)
Awesome stay(8)
Great service(8)
Negative reviews(1)
Guest User
Suite With Bathtub
Stayed in Dec 2024
Couple
4 review
4.0/10
Posted on Jan 19, 2025
I was looking a hotel room with a bath and booked it in advice. First impression was quite good - the stuff meet us friendly, provide room cards and walk us to the room. I walked to the bathroom to fill it with the hot water, and realized, that THERE ARE NO HOT WATER, so I contact reception and manager came to us and start to HEAT THE KETTLE and explained to us that they don’t have hot water because of weather condition (well, next day when we met our friends they told us they didn’t have any issues with the hot water) - its not what you expecting when you are booking PREMIUM suite. The room and bathroom seems clean but COULD BE DANGEROUS.. when I was taking a shower later with room temperature, I found a PIECE OF A GLASS. Unfortunately I did throw it to the bin before realizing I should take a photo of it. Well, we just leave room after that cause there WASN’T ENJOYABLE ambience anymore.. Next morning I was spending around 3 HOURS trying to fill the bath with a hot water with a small kettle, and had a short time of using it… I was a bit late to check out (we did checkout at 13:10) and they came to us with a 2 POLICE MANS to check out us from the room, well, it was scary as we didn’t do anything wrong… Well, their breakfast wasn’t enjoyable too, unfortunately. And, if you are thinking about this BIG MIRROR… most probably you will NOT BE ABLE to make a GOOD PHOTO, because they put it in a really weird way… 0 thanks to the service, HIGHLY NOT RECOMMENDED HOTEL.
Response from Property: Thank you for staying at our hotel and reviewing us. Please allow us to clarify and explain in some below points.- The guests intend to smoke in the room once we notice that smoking is not allowed in the room. - The guest came to the front desk after check in and inform that the hot water in the bathroom is not working, however hotel has already checked which the hot water is working properly but it's because of the weather in north of Thailand cause to the hot water is not extremely hot as expect then guest asked hotel to refund the cash back to them without contact trip.com and they intend to stay at the hotel for "free" if we refund the cash to them,- During the check out time at noon the next day, guests are still in the room and ignore when the hotel informs them that the check out time has already passed until the hotel called the police and asked the police to let them check out from the hotel.- After the guest checked out, they damaged the bathtub some material out from the bathtub and this caused the bathtub to not work and this cost the hotel to replace a new one with about THB7,000.We are committed to providing a happy, safe and enjoyable experience for our guests staying at our hotels. We are also careful to take care of the safety and actions that affect other guests staying at our hotel.
Preeda
Deluxe Room
Stayed in Dec 2024
Family
72 review
9.0/10
Great
Posted on Jan 3, 2025
🇬🇧I absolutely adored my stay at this charming family-run hotel! The receptionist was incredibly helpful and friendly, going out of their way to assist me . The hotel itself is beautifully decorated with wood & minimal style. It has a cozy, inviting atmosphere. I highly recommend this gem to budget-conscious travelers and anyone seeking a truly authentic local experience.
🇫🇷 J'ai absolument adoré mon séjour dans ce charmant hôtel familial! La réceptionniste était incroyablement serviable et sympathique, allant même jusqu'à m'aider . L'hôtel lui-même est joliment décoré avec des accents de bois chaleureux 🥰 et possède une atmosphère chaleureuse et accueillante. Je recommande vivement ce petit bijou aux voyageurs soucieux de leur budget et à tous ceux qui recherchent une véritable expérience locale.
6/9
Response from Property: We would like to thank you for choosing to stay at our Palin Family Cottage hotel. We are glad to welcome and serve you. Thank you again for your review and letting us know you enjoyed our hotel. We hope to welcome you again.
Guest User
Deluxe Room
Stayed in Jul 2024
Family
2 review
8.0/10
Very Good
Posted on Aug 22, 2024
Nice cottage for family vacation
Good property
Bust away from central point
Response from Property: Thank you for your feedback regarding your recent stay at our Palin Family Cottage. We are delighted to hear that you found our hotel to be a nice choice for a family vacation.We appreciate your acknowledgment of the quality of the hotel and understand that being a bit away from the central point may have its pros and cons. We strive to create a peaceful and relaxing environment for our guests while still ensuring convenient access to local attractions.Thank you once again for your comments. We hope to welcome you and your family back for another enjoyable stay in the future. :)
Anantachai
Deluxe Room
Stayed in Nov 2023
Couple
5 review
8.0/10
Very Good
Posted on Dec 5, 2023
good service and environment but compare to others price above average and towel a bit smelly
Response from Property: Thank you so much for your stay and review. We apologize for the smell of the towels that you kindly provided information about that. We will inform the laundry factory to be careful. Thank you so much
Jutima
Deluxe Room
Stayed in Jan 2025
Family
2 review
9.0/10
Great
Posted on Feb 20, 2025
The hotel is very cute, decorated in a nice way, very peaceful and shady. The owner is lovely, friendly to guests, and very kind. On the day we returned, he kindly opened the suite for us to see and allowed us to take pictures. We will have the opportunity to come back to stay again. The little orange host was very impressive. His name is Moo Num. We will come back to visit again.
Original TextTranslated by Google
6/7
Response from Property: Thank you very much to our customers for staying and giving us a review to encourage Palil Family Cottage. We are very glad that you enjoyed it and had a relaxing and enjoyable stay at our small hotel. We look forward to welcoming you again. Thank you :)
Dolly Nawin
Deluxe Room
Stayed in Oct 2024
Couple
9 review
10/10
Outstanding
Posted on Nov 24, 2024
The room is clean, quiet, and the food is delicious.
Original TextTranslated by Google
Response from Property: Thank you very much to our customers who chose to stay at Palin Family Cottage and gave us encouragement with a review that encourages us to maintain our standards. Please give us another chance to serve you :)
Sriwan
Deluxe Room
Stayed in Feb 2025
Couple
7 review
10/10
Outstanding
Posted on Mar 5, 2025
Beautiful room, quiet
Good atmosphere around, has a cafe inside, good service staff
Original TextTranslated by Google
Response from Property: Thank you very much to our customers who chose to stay and kindly took the time to review and encourage our Palil Family Cottage. If you come to Chiang Rai again, please stop by and let us serve you again. Thank you very much :)
Lemon_me
Deluxe Room
Stayed in Oct 2024
Family
4 review
9.0/10
Great
Posted on Dec 18, 2024
The service was very good. They were friendly. All the staff in the hotel were friendly.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Palin Family Cottage. We are happy to serve you. Please come stay with us again :)
NAPATH SAKKAMAT
Deluxe Room
Stayed in Dec 2024
Family
2 review
8.5/10
Very Good
Posted on Jan 10, 2025
Good atmosphere, clean, comfortable, excellent service.
Original TextTranslated by Google
Response from Property: ขอบพระคุณคุณลูกค้าที่เลือกพักที่ Palin Family Cottage และมอบรีวิวเป็นกำลังใจให้พวกเราค่ะ โอกาสหน้าให้พวกเรามีโอกาสบริการอีกนะคะ :)
Anonymous User
Deluxe Room
Stayed in Jun 2024
Family
5 review
9.0/10
Great
Posted on Jul 24, 2024
The rooms are clean, the breakfast is delicious, full, the mattress is comfortable, the TV is clear, the entrance is a bit mysterious, hard to find if you don't know, the internet signal is not good. The room is convenient.
Original TextTranslated by Google
Response from Property: Thank you for staying at the Palil Family Cottage Hotel. We would also like to thank you for the information regarding the internet signal problem. We will investigate and fix it immediately. Thank you very much :)
Ployycs
Deluxe Room
Stayed in Jun 2023
Family
6 review
8.0/10
Very Good
Posted on Jul 26, 2023
🛖🌳 The atmosphere is friendly. Hidden in the community area of Chiang Rai. It's also secretly in the alley. if unintentionally It's definitely not a drive-thru. Once you enter, it will be like a big house. with ample space Divided into cafe, room and lawn 🌿🍃
The room we stayed in was Deluxe, priced at 2,000 baht, located on the 2nd floor. The room had complete facilities. Clothes rail a bit short because there is no wardrobe the bathroom is ok If there is a partition for the shower zone, it would be better. There is a small balcony. Can be made into a sofa to sit and lie down.
🍳🍚🍞 Breakfast is served as a set with eggs, pan, boiled rice and toast.
Original TextTranslated by Google
6/18
Response from Property: Thank you very much to our customers. If you have a chance to come to Chiang Rai, stop by and stay at Palil again :)
AKSORN
Deluxe Room
Stayed in Nov 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Jan 16, 2025
Good and convenient
Original TextTranslated by Google
Response from Property: ขอบพระคุณที่คุณลูกค้าเลือกพักที่ ปาลิล แฟมิลี่ คอทเทจ ค่ะ โอกาสหน้าให้พวกเราได้ต้อนรับและบริการคุณลูกค้าอีกนะคะ :)