Grand Vista Hotel Chiangrai

Grand Vista Hotel Chiangrai Reviews

Grand Vista Hotel Chiangrai

185 Moo. 25 Phahonyothin Rd, Rop Wiang, Chiang Rai Province, 57000, ThailandView Hotel Details
Grand Vista Hotel Chiangrai
Grand Vista Hotel ChiangraiGrand Vista Hotel ChiangraiGrand Vista Hotel Chiangrai
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Grand Vista Hotel Chiangrai Guest Reviews

9.1/10
Great
177 review
Verified reviews
Location9.2
Amenities8.8
Service9.3
Cleanliness9.0
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All reviews(177)
Positive reviews(176)
Reviews with photos/video(41)
Friendly staff(52)
Awesome rooms(45)
Near shopping area(23)
Convenient for shopping(18)
Delicious breakfast(17)
Large rooms(16)
Easy to get around(11)
Perfect for business trips(7)
Negative reviews(1)
Anonymous User
Jacuzzi Premier
Stayed in Oct 2024
Solo travelers
19 review
10.0/10
Outstanding
Posted on Nov 15, 2024
I absolutely enjoyed staying in this hotel during my visit to Chiang Rai. Located centrally, with all the facilities. Room was very spacious with separate work table and L-shaped sofa to relax. Jacuzzi was excellent! Lots of healthy food options for breakfast buffet. A large pool to swim and a well equipped gym. They also have their own massage and spa salon. Highly recommend this place.
6/20
Tina Low
Duplex Suite
Stayed in Feb 2025
Family
7 review
9.5/10
Amazing
Posted on Mar 25, 2025
Booked 2 rooms for family trip. All good except during late check in, 1 room door cannot tap open due to low battery. Another room with torn bedsheet. While waiting for the chamber staffs to change the bedsheet, they simply put all the pillows and blankets on the floor. Are all the bedding being put on the floor when they clean up the room? Unfortunately I don’t have the photos to share as only stay a night.
Guest User
Grand Vista Suite
Stayed in Dec 2024
Couples
1 review
10.0/10
Outstanding
Posted on Jan 30, 2025
Good place, clean room
Response from Property: Dear Valued Guest,Thank you so much for giving us a full score! Best Regards,Grandvista Chiangrai
Guest User
Deluxe Double Room
Stayed in Jan 2025
Couples
6 review
7.5/10
Posted on Feb 27, 2025
Next to highway/main road and could be noisy. Ask for rooms not fronting main road. Only provide 2 500ml bottles of water and need to pay for additional bottles.
Guest User
Deluxe Twin Room
Stayed in Jan 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 2, 2025
The facility is comfortable. Room and bathroom are good size. The design of the drainage is very efficient not to allow smell to come out while drain water very fast. This is the problem in some places with drain smell. But this hotel has great set up. The staff - everyone- is very effective. Very helpful in every way from the front door to the dining area for breakfast. This is the hotel I will go back again when I come to Chiang Rai. Thank you for top 10 service.
Response from Property: Dear Valued Guest,Thank you so much for giving us a full score! We truly appreciate your kind words and will share your comments with our staff. Your feedback will inspire them to take pride in their work and continue providing excellent service. We look forward to welcoming you again!Best Regards,Grand Vista Chiangrai
Guest User
Deluxe Double Room
Stayed in Feb 2025
Business travelers
33 review
8.0/10
Very Good
Posted on Mar 14, 2025
Strategically located , well maintain clear and cosy , good for business Traveller
Response from Property: Dear Valued Guest,Thank you for your review! We are delighted that you chose to stay at our hotel and look forward to welcoming you again.Best Regards,Grand Vista Chiangrai
Guest User
Deluxe Room With Pool Access
Stayed in Feb 2025
Family
3 review
8.5/10
Very Good
Posted on Apr 1, 2025
Very good service, comfortable, peaceful, large and clean room, breakfast ok
Response from Property: Dear Valued Guest,Thank you for your review! We are happy to know that you liked our hotel. We hope you have a safe trip and look forward to welcoming you again.Best Regards,Grand Vista Chiangrai
Guest User
Deluxe Double Room
Stayed in Jan 2025
Travel with friends
25 review
10.0/10
Outstanding
Posted on Apr 19, 2025
Pool area was great although would like abit more sunlight. 100% would stay again
Response from Property: Dear Valued Guest,Thank you for your perfect score review!We truly appreciate your feedback and will take your suggestions into consideration to make your next visit even better.We look forward to welcoming you again soon!Best RegardsGrandvista Chiangrai
Mariherrera
Deluxe Double Room
Stayed in Oct 2024
Couples
4 review
10.0/10
Outstanding
Posted on Dec 10, 2024
The staff was super friendly. The room was good and big. There is also a good selection at breakfast.
Response from Property: Dear K. Mariherrera,Thank you for your review. We will share your feedback with our staff so they can feel proud and continue to maintain this standard of service.Best Regads,Grandvista Chiangrai
Charles
Deluxe Double Room
Stayed in Oct 2024
Solo travelers
6 review
8.0/10
Very Good
Posted on Dec 5, 2024
The hotel is very convenient located on the main road and across the major shopping mall. It 6-7 km to city center
BELRICK ZI LONG
Deluxe Double Room
Stayed in Mar 2025
Family
7 review
10.0/10
Outstanding
Posted on Apr 20, 2025
Very happy with my stay. Definitely will come back again!!!
Response from Property: Dear K.BELRICK ZI LONGThank you for your full score review ! We look forward to welcoming you again soon.Best RegardsGrandvista Chiangrai
Happy customer 2023
Deluxe Room With Pool Access
Stayed in Mar 2024
Family
8 review
7.0/10
Posted on May 17, 2024
Hotel room is nice and clean. Breakfast are pretty good and tasty. The main complaint is the women in the reception, seems like the manager, is racist and rude. She explained to me in english ( I'm foreigner), but the next day when I asked something ( of course related to hotel) she pretends don't understand english at all. Even my Thai friend explained to her, she treats her badly. Won't recommend to stay with this kind of treatment. With the hotel Price in Chiang Rai, U can get better offer and good services. Other than this woman, most of their staffs pretty good manner and friendly. The woman manager need more training.
Response from Property: Dear valued guest,First of all, thank you very much for your kind selected to stay at Grand Vista Chiangrai recently, and also pleased to share your feedback. On behalf of all staff at Grand Vista Chiangrai, please accept our sincerest apologize on dismay cause. So may I introduce myself first. My name is Tam (Mr.) working as Front Office Manager. When I saw your posted I'm so shocked and surprised. Normally, Staff Service/hospitality is one of key point of hotel business also. Actually, the reception team will send some reports of all un-normal case thru line application to prevent team mis-communicate . But when I pass your comment to team no one can remember this issue. In this case, is it possible to give me more concerned information. 1. May I have your room number.2. May I have your stay period.3. May I have your issue.4. May I have your Thai friend telephone number.As we always try to improve a service of all staff here. So this might be something that we should action to resolve immediately.Best regards,Tam
Ka Wing
Deluxe Double Room
Stayed in Nov 2024
Other
2 review
10.0/10
Outstanding
Posted on Dec 8, 2024
Lovation very good, just next to BigC supermarket and 5 min walk to Robinson Mall
Response from Property: Dear K. WingThank you for your perfect review! We are truly delighted that you chose to stay with us. We look forward to welcoming you again soon.Best RegardsGrandvista chiangrai
Guest User
Deluxe Double Room
Stayed in Jan 2025
Travel with friends
18 review
9.5/10
Amazing
Posted on Feb 21, 2025
Walking distance to Big C and Central Shopping Mall.
Response from Property: Dear Valued Guest,Thank you for your review!Best Regards,Grand Vista Chiangrai
Guest User
Grand Vista Suite
Stayed in Nov 2024
Family
1 review
9.5/10
Amazing
Posted on Dec 17, 2024
Very spacious room. Very clean. Location quite convenient.
Response from Property: Dear Valued Guest,Thank you for your review. We look forward welcoming again soon.Best Regards,Grandvista Chiangrai