North Star Guest House Reviews

Terrible service. As we arrived we were told there's no room for us, thought we had a reservation. The receptionist tried to fool us, saying that he had already contacted trip.com and we will have our money back on the bank card. But I looked up in the application and our booking appeared still available. So I asked him to quit my reservation, he started to yell on me and tried to talk down to me. So I complained to trip.com. They helped me out, thanks for that! Finally, the receptionist said, that he didn't "want to have problems" and that he had a room for us, but just for one night. I checked it on the site, and it was said, that they had rooms for the next night, too. But for some unknown reason he didn't want us to stay longer. Also you should check their reviews on maps, it's much worse than here. The room though wasn't dirty, and I saw no insects, and even the towels were nit stinky, so no claims for cleaning services

the room is without windows with an electric fan for ventilation though shower hot watrt is good, only to those with a very tight budget but want an independent tiolet facilities.

Average hotel but it was ok for the price came to Chiang mi to see the tigers so worked out well for us

For the price, the room is perfect Great location, lots around and comfy and quiet room Wifi works well in the seating area

The location is convenient, price is good for this value

Checking stuff were horrible. They didn't have the room that I had booked, and when I took time to understand what else was on offer, the guy got irate

Not recommended It's a complete waste of time. The owner of the accommodation talks badly. The room is not ready for check-in. Forced to refund because there were too many customers, Chasing customers to find other accommodations and No responsibility to customers. The bathroom is small and the room is not clean.

I arrived at 9pm and was VERY rudely greeted by the female owner who shouted at me for checking in so late, and then realised that she thought the time was 3am, not 9pm. O was then woken at 6am by the owner and I assume her husband arguing right outside my window. My bedroom was advertised as with a window, however the only windows opened and overlooked into the corridors, no fresh air. A cheap stay for a solo traveller who isn't looking for anything more than to sleep for a few hours.

A downtown, close to walk street, location is very good but sure room is small, bath room difficult to turn around. But this price, good enough.

The auntie is very foul-mouthed. She said that she was looking for a place to stay that could check in until midnight and was close to us because it was raining and we went during the festival and returned late, so we checked in late. When I called her, she was not happy and spoke rudely. After entering the room for a while, the faucet broke and water splashed all over the room. When I called her, she complained again that we were fine. Other people were fine, but when we came, it was broken and we did nothing. How could it be broken? I hadn't even used the bathroom yet and it was raining heavily that night. We had to stay there. The auntie said that the bathroom tonight was unusable, only the shower could be used. The auntie went to get a cloth to wipe the water that splashed out of the bathroom and told us to wipe it ourselves. There were cockroaches and dust and hair in the room. She was rude and spoke rudely. She ran away.

Booked 5 days in advance. Why have a pre-booking system if there is no good preparation beforehand? Why have a system for additional requests if you can't get them? I asked for a quiet room but couldn't sleep at all. The noise disturbed me all day and night. The room is not soundproof (the walls have ventilation holes like in the bathroom). If you don't have what you asked for, you should inform the tenant. The review photos in the advertisement are very different from what you see in reality. The room is very old, very narrow, musty, and the atmosphere is not pleasant. I rented for 3 days. There is soap provided but no shampoo. The wifi is not very usable. There is not enough parking space.

It says the service is 24 hours, but when checking in, they asked to pay the room fee in cash only because the check-in was after midnight and they did not allow the room to be stayed. They showed proof of booking through the app that the card was charged. I felt very disappointed.

It is a super good place to spend a few days. It is within walking distance to both the market and restaurants. The lady at the reception was very helpful and could easily wash our clothes at a favorable price. In addition, it was nice to be able to sit outside in the evening and relax.

It's suitable for travelers who don't have any requirements. The environment in the public areas is quite good. We just had an early morning flight, so we just rested for a few hours.