Novotel Chiangmai Nimman Journeyhub

Novotel Chiangmai Nimman Journeyhub Reviews

Novotel Chiangmai Nimman Journeyhub

7*77, Huay Kaew Rd, Chang Phueak, Chiang Mai Province, 50300, ThailandView Hotel Details
Novotel Chiangmai Nimman Journeyhub
Novotel Chiangmai Nimman JourneyhubNovotel Chiangmai Nimman JourneyhubNovotel Chiangmai Nimman Journeyhub
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Novotel Chiangmai Nimman Journeyhub Guest Reviews

4.4/5
Very Good
254 review
Verified reviews
Location4.2
Amenities4.2
Service4.5
Cleanliness4.5
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All reviews(254)
Positive reviews(243)
Reviews with photos/video(67)
Awesome stay(61)
Friendly owner(46)
Delicious breakfast(32)
Near shopping area(22)
Convenient for shopping(18)
Easy to get around(10)
Average sound insulation(9)
Great swimming pool(4)
Negative reviews(11)
Guest User
Superior King Room with Balcony
Stayed in Aug 2024
Couples
2 review
4.7/5
Amazing
Posted on Nov 23, 2024
Hotel was great. Good location. Elevated carpark to protect your cars from any flooding. Check in timing is semi-strict. Arrived at 11am and was told earliest they could do was 1pm as the hotel was full. They proactively offered to hold our baggage and gave advice on nearby attractions, spas etc. Came back slightly early at 12.30pm and was allowed to check in. Room was mostly clean with some mild dust here and there but no issues. Breakfast spread was good but it’s free seating and there aren’t any waiters to assign you seats so it’s slightly messy. You may need to wait for a seat as the restaurant got completely full at 9am.
Response from Property: Dear Guest,Thank you for sharing your feedback with us. We're thrilled to hear that you had a great stay and enjoyed the hotel's location, as well as the elevated car park. We also appreciate your understanding regarding the check-in timing, and we’re glad our team was able to assist by holding your baggage and offering recommendations on nearby attractions.We do apologize for the slight dust you noticed in your room, and we will ensure our housekeeping team is aware of this to maintain a higher standard of cleanliness. We also appreciate your comments about the breakfast setup. We will take your feedback into account to improve the seating arrangements during busy times.Thank you once again for your valuable feedback. We hope to welcome you back soon for another enjoyable stay!Best regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub
Nobelllr
Superior Twin Room with Balcony
Stayed in Sep 2024
Family
21 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Good staffs Good breakfast Room is very clean City center
Response from Property: Dear Nobelllr,Thank you for taking the time to share your feedback about your recent stay with us! We’re thrilled to hear that you enjoyed our friendly Heartists, delicious breakfast, and the cleanliness of your room. It’s also great to know that our central location made your visit more convenient.Your kind words motivate us to keep providing the best possible experience for our guests, and we look forward to welcoming you back to Novotel Chiang Mai Nimman Journeyhub in the future.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.Best regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub
Guest User
Superior King Room with Balcony
Stayed in Jul 2024
Couples
4 review
4.0/5
Very Good
Posted on Aug 17, 2024
The Novotel Hotel in Chiang Mai offers a reliable and comfortable stay, with everything meeting standard expectations. It may not be the fanciest option, but it’s a safe choice for those looking for consistency and quality in their accommodation.
Response from Property: Dear Guest,Thank you for your review and for highlighting our reliable and comfortable stay. We’re pleased to hear that our hotel met your expectations and provided consistent quality.We strive to deliver a dependable and enjoyable experience, and your feedback reassures us that we are achieving that goal. We appreciate your recognition of our efforts to maintain high standards.We hope to have the opportunity to welcome you back and provide an even better experience in the future. If you have any additional comments or need assistance, please feel free to contact us.Best regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub
Guest User
Superior King Room with Balcony
Stayed in Nov 2024
Couples
7 review
4.5/5
Great
Posted on Dec 14, 2024
Quiet location, sheltered secured car park and Easy walking to Maya or One Nimman. The staff are courteous and helpful.
Response from Property: Dear Guest,Thank you for your wonderful review and for sharing your experience with us. We’re delighted to hear that you enjoyed our quiet location, secure parking, and convenient walking distance to Maya and One Nimman. It’s also great to know that our Heartists’ courteous and helpful service contributed to your positive stay.We truly appreciate your feedback and look forward to welcoming you back in the future for another enjoyable experience.Warm regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub
Guest User
Deluxe Room King Bed
Stayed in Nov 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Dec 11, 2024
Novotel Nimman hotel is situated at a decent location just at the rim of Nimman where nice coffee and food eateries located.  It is outside the noise of Nimman but near enough within walking distance.  Maya mall is just 5 mins walk away.  Doi Suthep is super near so cyclists and runners will be happy.
Response from Property: Dear Guest,Thank you for sharing your feedback! We’re delighted to hear that you enjoyed the location of our hotel. We’re glad you found the proximity to the vibrant Nimman area, Maya Mall, and Doi Suthep convenient. It’s always a pleasure to hear that our guests appreciate the balance of being close to attractions while enjoying a peaceful environment.We hope to welcome you back soon and provide you with another great stay. Please feel free to contact us for any assistance or special requests during your next visit.Warm regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub
Guest User
Superior Twin Room with Balcony
Stayed in Nov 2024
Travel with friends
3 review
4.5/5
Great
Posted on Dec 17, 2024
All good except double bed was too closed and slippers provided were very slippery on wet floor.
NickiAU
Superior King Room with Balcony
Stayed in Jul 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Nov 18, 2024
- A very well designed hotell. - Friendly and helpful staff. - Well located, very close to MAYA shopping Center and NimmanHemin - 300% Great breakfast. - Very clean and tidy room. - Nice moutain view on the rooftop with small pool.
Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed our hotel’s design, the friendly and helpful service from our team, and the convenience of our location near MAYA Shopping Center and NimmanHemin. It’s also great to know that you had a chance to enjoy our breakfast, clean rooms, and the beautiful mountain view from the rooftop pool.Your kind words mean a lot to us, and we’re grateful for your positive comments. We hope to have the pleasure of welcoming you back soon for another memorable stay.Best regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub
Guest User
Superior King Room with Balcony
Stayed in Jul 2024
Couples
9 review
5.0/5
Outstanding
Posted on Sep 2, 2024
The room is very clean and good. And the staffs are sooooo nice. I will always come back here every time I come to Chiang Mai.
Response from Property: Dear Guest,Thank you so much for your kind words and for taking the time to share your experience with us! We are delighted to hear that you found your room clean and that our Heartists provided you with excellent service.It’s wonderful to know that you plan to return to us every time you visit Chiang Mai. We are committed to providing a high level of comfort and hospitality.We look forward to welcoming you back on your next visit. If there is anything specific you need or any way we can make your stay even better, please let us know.Warm regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub
tal
Superior King Room with Balcony
Stayed in Nov 2024
Other
19 review
4.2/5
Very Good
Posted on Dec 20, 2024
Nice room and good service The swimming pool is not that welcoming
Magdalena
Superior Twin Room with Balcony
Stayed in Jul 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 4, 2024
I had a great experience during my stay. The location is absolutely perfect, with easy access to key attractions and amenities. Whether you're here for business or leisure, the convenience of the location adds to the overall positive experience. I highly recommend it for anyone looking for comfort and accessibility.
Response from Property: Dear Magdalena,Thank you for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed our location and found it convenient for both business and leisure activities.Your recommendation means a lot to us, and we’re glad we could contribute to your positive experience. We look forward to welcoming you back on your next visit!Warm regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub
Aisha001
Standard Twin Room
Stayed in Jan 2024
Other
3 review
4.5/5
Great
Posted on Feb 10, 2024
Absolutely loved the place. The service was good,we had breakfast jst one day and it was lovely. Location is also good, just five mins walk from the main road and very near from Maya mall and opposite to Maya mall, they have night markets and we were lucky to be able to go there. Our rooms and beds were cleaned everything, water refilled everyday and anytime we asked.. they provided very nice quality of shampoo, conditioner, shower gel, hand wash and body lotion. Me and my sister had a lovely time here. Will absolutely stay again when I come to Chiang Mai again!!
Response from Property: Dear Aisha001,Thank you for choosing Novotel Chiangmai Nimman Journeyhub for your recent stay in Chiang Mai. We are delighted to hear that you enjoyed your time with us and that our service met your expectations. It's great to know that you had a pleasant breakfast experience and found our location convenient, with easy access to the main road and nearby attractions such as Maya Mall and the night markets.We are glad that you found your rooms and beds to be clean and well-maintained, with daily water refills. It's also wonderful to hear that you appreciated the quality of our toiletries.We truly appreciate your positive feedback and look forward to welcoming you back on your next visit to Chiang Mai!Sincerely,Sirisook MooreOperations Manager
ansonsyng
Superior King Room with Balcony
Stayed in Aug 2024
Solo travelers
10 review
4.7/5
Amazing
Posted on Nov 10, 2024
The room is quite old but the facility is nice. Convenient location near city centre.
Response from Property: Dear Anson Syng,Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed our convenient location and found our facilities to be nice. We truly appreciate your comments and will certainly look into ways to enhance the overall guest experience, including refreshing areas that may feel dated.We hope to have the opportunity to welcome you back in the future, and we’ll strive to make your next stay even more comfortable.Warm regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub
Guest User
Superior King Room with Balcony
Stayed in Jun 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Another great experience with Novotel in Thailand. Rooms are well appointed and the mattress was amazing. Location is great too, close to Maya Shopping Center and a few night markets. Great rooftop pool with a view as well. Old Town is a quick Grab bike away. Highly recommend this hotel for a stay in Chiang Mai.
Response from Property: Dear Guest,Thank you so much for the outstanding 10 out of 10 rating! We’re thrilled to hear that your stay with us at Novotel Chiangmai Nimman Journeyhub was such a positive experience.We’re delighted that you enjoyed the well-appointed rooms, the amazing mattress, and our great location near Maya Shopping Center and the night markets. It’s wonderful to know that you also appreciated the rooftop pool and the convenience of exploring Old Town.Your high recommendation means a lot to us. Should you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you back for another exceptional stay!Warm regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub
Anonymous User
Standard Twin Room
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Nice bed and beautiful atmosphere .Have shuttle bus to go to Maya.
Response from Property: Thank you for your positive feedback about our comfortable beds and the beautiful atmosphere at Novotel Chiangmai Nimman Journeyhub. We appreciate your mention of our shuttle bus service to Maya. We will take into account your feedback and continue to provide a pleasant experience for all our guests.Best regards,Sirisook MooreOperations Manager.
AudreyNg
Deluxe Room King Bed
Stayed in May 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Jul 22, 2024
i really like the hotel especially the construction, i even wanna order the same curtain if I can, the environment is very relax, and breakfast is great with tons of choice, just the way to hotel a bit traffic jam but is ok for me
Response from Property: Dear Audrey Ng,Thank you for sharing your fantastic feedback with us! We are thrilled to hear that you had an enjoyable experience during your stay.It’s delightful to know that you liked our hotel, especially the construction and the relaxing environment. We're pleased that you found our breakfast great with a wide variety of choices. Your appreciation for our amenities and services encourages us to continue delivering exceptional hospitality.We understand that traffic can be an issue, particularly during rush hours, as we are located near Maya Mall and other popular attractions. We appreciate your understanding and hope that this did not detract from your overall experience.Should you need assistance or wish to inquire about ordering the curtains you admired, please feel free to contact us directly. We would be more than happy to assist you.Thank you for your kind words and for choosing Novotel Chiangmai Nimman Journeyhub. We look forward to welcoming you back for another wonderful stay.Best regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub