7*77, Huay Kaew Rd, Chang Phueak, Chiang Mai Province, 50300, ThailandSee Hotel Details
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1 night
Guest Reviews
9.0/10
Great
300 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.8
Service9.1
Cleanliness9.3
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All reviews(300)
Positive reviews(287)
Reviews with photos/video(72)
Delicious breakfast(34)
Near shopping area(25)
Convenient for shopping(22)
Has an infinity pool(13)
Children's pool available(13)
Clean pool(13)
Great swimming pool(13)
Perfect for business trips(10)
Negative reviews(13)
Ashu_Jha
Deluxe Room King Bed
Stayed in Jul 2025
Business traveler
1 review
10/10
Outstanding
Posted on Aug 14, 2025
I had a wonderful stay at Novotel Chiang Mai! The staff were incredibly friendly, always greeting us with warm smiles and going out of their way to make us feel welcome. The service was impressively quick – from check-in to room service, everything was handled efficiently and with great attention to detail. The atmosphere was comfortable and relaxing, making it the perfect place to unwind after a busy day. I would happily recommend this hotel to anyone visiting Chiang Mai.
Response from Property: Dear Ashu_Jha,Thank you so much for the fantastic rating and your kind words! We're absolutely delighted to hear that you had a wonderful stay at Novotel Chiang Mai Nimman Journeyhub.It’s great to know that our friendly team, efficient service, and relaxing atmosphere made your visit enjoyable. Your recommendation means a lot to us, and we truly appreciate your support.We look forward to welcoming you back again soon!Warm regards,Boondarik W.Operations ExecutiveNovotel Chiang Mai Nimman Journeyhub
Guest User
Superior Twin Room with Balcony
Stayed in Jun 2025
Business traveler
2 review
10/10
Outstanding
Posted on Aug 1, 2025
Clean and have a good location in a safe area
Response from Property: Dear Guest,Thank you very much for your excellent rating and kind words. We are delighted to hear that you found our hotel clean and appreciated our convenient location in a safe area. Your positive feedback encourages us to continue delivering the best possible experience to all our guests.We truly look forward to welcoming you back to Novotel Chiangmai Nimman Journeyhub in the near future and providing you with another comfortable stay.Best regards,Boondarik W.Operations ExecutiveNovotel Chiangmai Nimman Journeyhub
Nichaphatr
Superior Twin Room with Balcony
Stayed in Feb 2025
Family
4 review
10/10
Outstanding
Posted on Mar 27, 2025
The hotel is a hidden spot in chiangmai! Very close to the city center while very peaceful and convenient! The room is spacious and clean! They have a free shuttle bus to the tourist spots too! Very very recommended!!!
Response from Property: Dear Guest,Thank you so much for your wonderful review and excellent rating! We are delighted to hear that you enjoyed your stay at Novotel Chiangmai Nimman Journeyhub and found our location, spacious rooms, and complimentary shuttle service to be convenient and enjoyable.We truly appreciate your recommendation, and your feedback means a lot to us. If you have any suggestions or ideas on how we can further enhance your experience, we would love to hear them.We look forward to welcoming you back in the future!Best regards,Boondarik W.Operations ExecutiveNovotel Chiangmai Nimman Journeyhub
Pum Kesarin
Superior King Room with Balcony
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 21, 2025
Best locations, friendly staff and worth of breakfast . This is the place that I always stayed for my golf trip
Response from Property: Dear Khun Pum Kesarin,Thank you so much for your fantastic review! We’re truly delighted to hear that you always enjoy our prime location, friendly Heartists, and the breakfast we offer. It’s an honor to be your preferred choice whenever you come for your golf trips. We strive to create a welcoming and comfortable experience for all our guests, and we’re thrilled that we’ve been able to meet your expectations.If there’s anything you think we could improve or any suggestions you have to make your stay even more enjoyable, please don’t hesitate to share. Your feedback is incredibly valuable to us. We look forward to welcoming you back again soon for your next visit!Best regards,Boondarik W.Operations ExecutiveNovotel Chiang Mai Nimman Journeyhub
Mohamed Haniffa
Superior King Room with Balcony
Stayed in Jan 2025
Couple
2 review
10/10
Outstanding
Posted on Feb 7, 2025
Very convenient and the rooms are very clean. 5 minutes walking distance to Maya Shopping Centre and other food outlets.
Response from Property: Dear Mohamed,Thank you so much for your kind feedback! We're thrilled to hear that you found the location convenient and the rooms clean during your stay at Novotel Chiangmai Nimman Journeyhub. It’s great to know you appreciated being so close to Maya Shopping Centre and the many dining options around. We truly value your support. We look forward to welcoming you back for another memorable experience in the near future.Best regards,Boondarik WichacharoenOperations Executive Novotel Chiangmai Nimman Journeyhub
Wayutat
Superior King Room with Balcony
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 29, 2025
Excellent Service and Clean Facilities!
I had a great stay at Novotel Chiangmai Nimman Journey Hub. The hotel was very clean and well-maintained. The receptionist was very helpful and professional, assisting me with everything I needed. I was also impressed by the parking staff – they were very friendly and welcoming, which made me feel truly at home.
Highly recommended for anyone visiting Chiang Mai!
Response from Property: Dear Khun Wayutat,Thank you very much for your excellent rating and for taking the time to share your wonderful feedback!We are thrilled to hear that you enjoyed your stay at Novotel Chiangmai Nimman Journeyhub and that our clean and well-maintained facilities met your expectations. It’s great to know that our receptionist was able to assist you professionally and that our parking staff made you feel so welcome — we believe that genuine hospitality makes all the difference.Your kind words truly motivate our entire team to continue delivering the best service possible. We are very grateful for your high recommendation to other travelers visiting Chiang Mai.Should your travels bring you back to our beautiful city, it would be our pleasure to welcome you again and provide another exceptional experience.Thank you once again for choosing Novotel Chiangmai Nimman Journeyhub!Warm regards,Boondarik W.Operations ExecutiveNovotel Chiangmai Nimman Journeyhub
CHI KIT
Deluxe King Room with Terrace
Stayed in Jul 2025
Family
5 review
9.5/10
Amazing
Posted on Aug 21, 2025
Kind and helpful staff. Decent hotel breakfast with buy one get one free offer.
Response from Property: Dear Chi Kit,Thank you very much for your kind and positive feedback. We are delighted to hear that you found our staff to be kind and helpful, and that you enjoyed our breakfast offer.At Novotel Chiangmai Nimman Journeyhub, we always strive to provide a welcoming and comfortable experience for all our guests, and your encouraging words motivate us to keep improving.We truly appreciate your support and look forward to the pleasure of welcoming you back in the near future.Warm regards,Boondarik W.Operations ExecutiveNovotel Chiangmai Nimman Journeyhub
Zaynes
Superior King Room with Balcony
Stayed in Feb 2025
Couple
5 review
10/10
Outstanding
Posted on Mar 16, 2025
So comfortable sleeping well all night
Response from Property: Dear Zaynes,Thank you for your excellent rating of 10! We are thrilled to hear that you had a comfortable stay and slept well throughout the night.If you have any suggestions on how we can improve your experience even further, we would love to hear your feedback. Your thoughts are very valuable to us as we strive to offer the best possible service to our guests.We hope to welcome you back soon!Best regards,Boondarik W.Operations ExecutiveNovotel Chiangmai Nimman Journeyhub
Guest User
Superior Twin Room with Balcony
Stayed in May 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Jul 3, 2025
Staff were friendly and polite. Service was excellent. Room was clean and comfortable
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your feedback and for giving us such a wonderful rating! We are truly delighted to hear that you had a pleasant stay with us at Novotel Chiangmai Nimman Journeyhub.It’s wonderful to know that our friendly and polite staff, excellent service, and clean, comfortable rooms contributed to your positive experience. Your kind words mean a great deal to our team, and they encourage us to keep delivering exceptional service to all our guests.If you have any suggestions or ideas on how we could make your next stay even more enjoyable, we would love to hear from you. Your feedback helps us grow and improve.We look forward to welcoming you back again soon.Warm regards,Boondarik W.Operations ExecutiveNovotel Chiangmai Nimman Journeyhub
Guest User
Deluxe Room Twin Beds
Stayed in Apr 2025
Couple
4 review
10/10
Outstanding
Posted on May 18, 2025
Excellent beds, shower and breakfast and room layout. Easy walk to restaurants or hail a tuktuk or songthou to go anywhere. Recommended
Response from Property: Dear Valued Guest,Thank you for your excellent review and for choosing to stay at Novotel Chiangmai Nimman Journeyhub!We’re thrilled to hear that you enjoyed our comfortable beds, shower, breakfast, and room layout. It’s also great to know that you found our location convenient for exploring the area.We truly appreciate your recommendation, and we look forward to welcoming you back for another wonderful stay!Warm regards,Boondarik W.Operation ExecutiveNovotel Chiangmai Nimman Journeyhub
Yean Ching
Superior Twin Room with Balcony
Stayed in Sep 2024
Traveling with friends
2 review
9.0/10
Great
Posted on Jan 4, 2025
Nice hotel located just beside the Ninman road. Good breakfast selection. Daily housekeeping also did a good job.
Response from Property: Dear Yean Ching,Thank you for sharing your feedback about your recent stay at Novotel Chiangmai Nimman Journeyhub. We are thrilled to hear that you enjoyed our convenient location, the breakfast selection, and the daily housekeeping service. Your kind words are truly appreciated.We hope to have the pleasure of welcoming you back for another great stay in the future. Should you need any assistance or have any further requests, please do not hesitate to let us know.Warm regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub
Peeradon
Superior King Room with Balcony
Stayed in May 2025
Family
7 review
8.5/10
Very Good
Posted on Jun 16, 2025
Located a little far away from nimman but close to popular breakfast restaurant
Response from Property: Dear Valued Guest,Thank you for sharing your feedback about your stay at Novotel Chiangmai Nimman Journeyhub.We appreciate your comment regarding the location. While the hotel is a bit further from Nimman Road, it is still within a comfortable walking distance of approximately 10 to 15 minutes. We’re glad you found it convenient to reach popular breakfast spots nearby.We hope to welcome you back again soon for another enjoyable stay.Warm regards,Boondarik W.Operations ExecutiveNovotel Chiangmai Nimman Journeyhub
PATCHARIN
Superior King Room with Balcony
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 13, 2025
Clean room. Great service staffs and good cocktails to unwind the day 🍸
Response from Property: Dear Khun PATCHARIN,Thank you very much for your excellent rating and lovely feedback!We’re so pleased to hear that you enjoyed your stay at Novotel Chiangmai Nimman Journeyhub. It’s wonderful to know that our clean rooms, attentive service staff, and refreshing cocktails helped make your visit a relaxing and enjoyable one. Your kind words are truly appreciated by our entire team, and they inspire us to keep delivering great experiences for all our guests.We hope to have the pleasure of welcoming you back again soon for another memorable stay in Chiang Mai!Warm regards,Boondarik W.Operations ExecutiveNovotel Chiangmai Nimman Journeyhub
Latte you
Superior King Room with Balcony
Stayed in Feb 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Mar 19, 2025
Happy trip
Response from Property: Dear Valued Guest,Thank you for your wonderful review and for choosing to stay with us at Novotel Chiangmai Nimman Journeyhub. We’re delighted to hear that you had a happy trip and enjoyed your time with us.We strive to provide the best possible experience for our guests, and your feedback is invaluable in helping us achieve that. If there’s anything we can do to make your next stay even better or any suggestions you’d like to share that could help us earn a perfect 10 from you, we would love to hear them!We look forward to welcoming you back for another fantastic stay soon.Warm regards,Boondarik W.Operation ExecutiveNovotel Chiangmai Nimman Journeyhub
sr’
Superior King Room with Balcony
Stayed in Aug 2024
Couple
7 review
9.5/10
Amazing
Posted on Nov 23, 2024
Hotel was great. Good location. Elevated carpark to protect your cars from any flooding.
Check in timing is semi-strict. Arrived at 11am and was told earliest they could do was 1pm as the hotel was full. They proactively offered to hold our baggage and gave advice on nearby attractions, spas etc. Came back slightly early at 12.30pm and was allowed to check in.
Room was mostly clean with some mild dust here and there but no issues.
Breakfast spread was good but it’s free seating and there aren’t any waiters to assign you seats so it’s slightly messy. You may need to wait for a seat as the restaurant got completely full at 9am.
Response from Property: Dear Guest,Thank you for sharing your feedback with us. We're thrilled to hear that you had a great stay and enjoyed the hotel's location, as well as the elevated car park. We also appreciate your understanding regarding the check-in timing, and we’re glad our team was able to assist by holding your baggage and offering recommendations on nearby attractions.We do apologize for the slight dust you noticed in your room, and we will ensure our housekeeping team is aware of this to maintain a higher standard of cleanliness. We also appreciate your comments about the breakfast setup. We will take your feedback into account to improve the seating arrangements during busy times.Thank you once again for your valuable feedback. We hope to welcome you back soon for another enjoyable stay!Best regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub