Base Serviced Apartments - City Road Reviews

This place was awful you couldn't fit a suitcase in here a tiny tiny room but shown as a double room on photos stay away from here at all costs

Good staying for a night, wouldn't recommend for more than that or if you are planning to stay in the room longer than just sleeping

Unfortunately I'm not able to review this property. For the last 2wks I've tried to rebook and modify my booking due to sickness with no success,chatbot and eventually apparently a half hr window to change my booking by a link and to pay more ( I didn't object to this as holiday season beginning), I'm a nurse working nights so was unfortunately sleeping so missed the email and the slot dissapeared. Tried to no avail to get a further response so room was left empty and I lost the money and wasn't unable to rebook. I won’t be using or recommending that property due to my experience, very disappointed in Trip com, 1st issue I've had, they need to simplify this process.

It was good overall. Very clean and all the necessities were there.

Great value, lots of room, everything as it should be! Would definitely stay again- bargain Lots to do and see

Don't book this apartment! No person you can contact if you over the check in time! You'll no place to go. They won't refund the money! They will say that it is the problem of the agent , and they are very irresponsible! The room also very small!

A great base for a weekend in Chester. Clean, well equipped and comfortable. The 2 bed apartment for 4 people was plenty big enough for our group.

the service apartment is clean. It is close to the city centre. The rooms are big and comfortable. The kitchen is nice. I am sure that I will book this hotel again and highly recommend to my friends.

Too noisy with the bar under the room.

It's OK, but you need to wait until three o'clock and get the key to go in, and reply to the information given by the merchant in the email, so it is managed online.

It says there is baggage storage but in reality there isn't.

Good location near the center and the train station. There is no way to keep the doors open. But in general very good