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Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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Negative reviews(49)
Stephen
Deluxe Double Room
Stayed in Jan 2025
Travel with friends
10 review
5.0/5
Outstanding
Posted on Mar 1, 2025
I loved the room it was spacious and clean。 I felt at home there. The breakfast was plentiful and the hotel was like a village. The staff were friendly and always willing to help.
Response from Property: 💓週末自助餐💓尊敬的賓客,非常感謝您對郴州温德姆至尊豪廷大酒店的讚揚,很高興我們的服務和環境令您感到舒適滿意!酒店內二樓設有豪廷軒中餐廳,有不同規格的包廂 11個,最大可容納30人左右,一定要品嚐當地的特色菜哦。週末期間一樓西餐廳有小青龍自助餐,海鮮、生蠔、燒烤等等等等,菜品豐富,價格實惠,環境優美,記得一定要提前致電酒店預約位置哦~
Journey01
Elite Suite - City-View
Stayed in Dec 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The hotel exceeded my expectations. The room was clean and comfortable, the staff were friendly and attentive, and the amenities were excellent. I had a smooth, enjoyable stay and would definitely return.
Response from Property: 💓金鑰匙管家服務💓尊敬的賓客,感謝您給予酒店關注以及您對我們的信任、肯定和支持。酒店崇尚“管家式服務”,為每一位入住客人提供貼心而細緻的服務,力求為更多的客人提供尊貴不凡的入住體驗,為您在外的旅途增加幾分舒適,幾分安詳,幾分貼心,是我們一直在努力的事情。温小姆再次向您表達我們無比真誠的感謝,您的每一字每一句都深深感染着我們,我們一定不負您對我們的期望,我們會更加努力!
MikeJMJones
Deluxe Double Room
Stayed in Nov 2023
Solo travelers
54 review
5.0/5
Outstanding
Posted on Dec 6, 2023
Absolutely wonderful in every sense. 5 stars for each category.
Response from Property: Thank you for choosing Wyndham Grand Plaza Royale Chenzhou, we will continue to improve the ourselves! Looking forward to your next visit. I wish you a happy life and a good mood every day!
Guest User
Elite Room - Mountain-View (2 Beds)
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 2, 2025
hen gan j
Response from Property: 💓特色早餐💓尊敬的賓客,感謝您茫茫酒店中選擇我們郴州温德姆至尊豪廷大酒店,也感謝您在云云酒店認可我們酒店,對我們來説是最大的鼓勵,您的滿意將給我們無限的動力呢!酒店自助早餐有八十多個品種,其中包含了來郴州必吃的特色早餐:殺豬粉、魚粉,殺豬粉主要食材為新鮮豬肉、米粉、辣椒、生薑、蒜末等,其中豬肉為主要原料,較為清淡。魚粉相對殺豬粉較為辛辣,不過吃辣的您品嚐之後一定會愛上它,可要記得加個荷包蛋哦。期待不久後的某一天,咱們還相聚在郴州温德姆,祝福親能夠永遠的開心和快樂,謝謝!
Frank
Rui Xuan Featured Twin Room (One Large And One Small Bed)
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Good service
Response from Property: 💓一站式服務💓尊敬的賓客,您好!感謝您選擇我們酒店!“與君初相識,猶如故人歸”。郴州温德姆至尊豪廷大酒店推崇的是“如同家人般照顧您(TAKE CARE OF YOU LIKE FAMILY)”的服務理念,如家人一般坦誠相待,互幫互助,無論是對待夥伴還是客人,都是一樣的熱情樸實!用心服務每一位顧客,我們的百分百奉茶,夜驛膳暖,如家人般照料、很多服務體驗等您來細細體驗哦!顧客的不斷滿足,我們的永遠追求!我們努力把我們的服務做到最好,期待您的再次入住!
Guest User
Guestroom - Garden-View (Double Bed)
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 5, 2024
NANANA
Response from Property: 尊敬的賓客,您好!感謝您5分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶。希望郴州温德姆至尊豪廷大酒店會是您回憶裏最温馨最獨特的那個!常回家看看哦,前台的小姐姐小哥哥一直在這裏等您哦!
Lvyouzhiren
Deluxe Double Room
Stayed in Apr 2022
Business travelers
44 review
5.0/5
Outstanding
Posted on May 7, 2022
Very good services!
Response from Property: 親親,哇哦~您的五顆小星星我們已經收到了哦,看到您得大力讚美,對我們服務的如此肯定,我們開心極了!舒適乾淨的入住環境,熱情細心的對客服務,我們一直在尋求進步的路上且永不止步。希望下次您還能選擇我們酒店,郴州温德姆至尊豪廷大酒店期待下次還能遇見你,不知道還會不會有奇妙的事情發生呢------期待滿滿的温小姆。
Guest User
Guestroom - Garden-View (Double Bed)
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 18, 2025
Opposite is Wangxianling, the hotel is facing the gate of Xiangnan College, the environment is good, I like the green plants in the corridor. The running map in the room is very good, the takeaway ordered in the hotel room is not expensive, and the product is OK
Original TextTranslated by Google
Response from Property: 💓歡迎水果💓尊敬的客人,您好!非常感謝您選擇入住我們酒店,並抽出寶貴時間給予我們好評!您的滿意是我們最大的動力,我們非常高興得知您對此次入住體驗感到滿意。為表達酒店的誠摯歡迎,我們特別為入住客人準備了精心挑選的時令歡迎水果,希望能為每位客人帶來一份健康與美味。再次感謝您的支持與信任,期待您的再次光臨!祝您生活愉快,旅途順利!
Yundanfengqing
Guestroom - Garden-View (2 Beds)
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 18, 2025
The service is considerate. There is a fruit plate and a specialty card in the room. The bath salt in the room smells nice and fresh. The lobby decoration style is magnificent and very good. The room is equipped with a smart speaker, which the children like very much. There are many shops in the lobby where you can go shopping. I am very satisfied with the hotel.
Original TextTranslated by Google
Response from Property: 💓多規模會議室💓親愛的客人,看到您的好評,我們感到非常開心,也讓我們更加堅定了努力的方向!我們酒店擁有多個功能齊全的會議室,包括小型會議室、中型多功能廳以及大型宴會廳,可容納10人到300人不等,所有會議室均配備先進的視聽設備、高速網絡,專業會務團隊可快速切換劇院式、課桌式、宴會式等多種會場佈局。無論是國際峯會、產品發佈會還是商務洽談,我們提供從場地佈置、茶歇定製到技術支持的全流程解決方案,期待下次能有機會為您的商務成功助力!
Anonymous User
Guestroom - Garden-View (2 Beds)
Stayed in Feb 2025
Travel with friends
7 review
5.0/5
Outstanding
Posted on Mar 16, 2025
Environment: Good surroundings, good air.
Facilities: The decoration is very grand and upscale, and the room facilities are also complete.
Service: The service is professional and attentive, and the check-in and check-out are very quick. The breakfast is very good.
Hygiene: The room is clean, the bed is very comfortable, the cleaning aunt is very friendly, always 😊 Overall it is very good, I will stay here next time.
Original TextTranslated by Google
Response from Property: 💓金鑰匙管家服務💓尊敬的賓客,感謝您給予酒店關注以及您對我們的信任、肯定和支持。酒店崇尚“管家式服務”,為每一位入住客人提供貼心而細緻的服務,力求為更多的客人提供尊貴不凡的入住體驗,為您在外的旅途增加幾分舒適,幾分安詳,幾分貼心,是我們一直在努力的事情。温小姆再次向您表達我們無比真誠的感謝,您的每一字每一句都深深感染着我們,我們一定不負您對我們的期望,我們會更加努力!
Oceanica
Guestroom - Garden-View (2 Beds)
Stayed in Feb 2025
Other
3 review
5.0/5
Outstanding
Posted on Mar 15, 2025
It is indeed the best hotel in Chenzhou. The service, environment, hygiene, etc. are all the best. I originally booked three nights, but because I was very satisfied with the stay, I added two more nights. Especially the lobby manager Lisa, who is super professional and dedicated, and is trustworthy to get along with.
Original TextTranslated by Google
Response from Property: 💓金鑰匙管家服務💓尊敬的賓客,感謝您給予酒店關注以及您對我們的信任、肯定和支持。酒店崇尚“管家式服務”,為每一位入住客人提供貼心而細緻的服務,力求為更多的客人提供尊貴不凡的入住體驗,為您在外的旅途增加幾分舒適,幾分安詳,幾分貼心,是我們一直在努力的事情。温小姆再次向您表達我們無比真誠的感謝,您的每一字每一句都深深感染着我們,我們一定不負您對我們的期望,我們會更加努力!
Guest User
Guestroom - Garden-View (Double Bed)
Stayed in Feb 2025
Family
38 review
5.0/5
Outstanding
Posted on Mar 5, 2025
The first time I came to Chenzhou, I chose to stay at Wyndham Grand Plaza Royale. The hotel lobby is magnificent, the rooms are spacious and comfortable, and the breakfast is rich. What is more worthy of praise is the high quality of the hotel service! Under the leadership of the beautiful front desk manager Li Dongfeng, everyone provided thoughtful and enthusiastic service. When checking in, I made a wrong order due to my own mistake. The handsome guy Li Yong quickly solved the problem for us, allowing us to check in with peace of mind. The high efficiency of the service level is amazing! There are also handsome guys Li Keyi, Li Junkang, and the little beauty Li Mingjuan who left a deep impression on us! Enthusiastic and detailed introduction of the local beautiful scenery and food to us, and helped us transport our luggage. These two days are the cold weather in Chenzhou, but the enthusiastic service of the hotel makes us feel a strong sense of warmth!
Original TextTranslated by Google
Response from Property: 💓金鑰匙管家服務💓尊敬的賓客,感謝您給予酒店關注以及您對我們的信任、肯定和支持。酒店崇尚“管家式服務”,為每一位入住客人提供貼心而細緻的服務,力求為更多的客人提供尊貴不凡的入住體驗,為您在外的旅途增加幾分舒適,幾分安詳,幾分貼心,是我們一直在努力的事情。温小姆再次向您表達我們無比真誠的感謝,您的每一字每一句都深深感染着我們,我們一定不負您對我們的期望,我們會更加努力!
Guest User
Guestroom - Garden-View (2 Beds)
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 3, 2025
I have only one word to describe this hotel: Great! The environment of the hotel is very elegant, the facilities are complete, the rooms are clean and tidy, the bedding is extremely comfortable, and there is a pillow menu to choose from. I specially chose a cassia seed pillow at night, which feels very good. The service of the hotel is also very thoughtful. Whether it is the front desk or the room service, the staff are very warm and friendly, making people feel at home. And the location of the hotel is also very good. It is just opposite the university. There are many local dishes nearby (it is quite spicy. If you can't eat spicy food, remember to tell the merchant [cover your face][cover your face][cover your face]), and the most important thing is that it is very close to the highway, about ten minutes away. We went to Gaoyiling, and it only took 30 minutes to drive there, which is quite convenient. The day we arrived happened to be Sunday. The front desk recommended the hotel's buffet dinner when checking in. The guests are still quite favorable, and the dishes are rich and varied, with seafood and hot pot. It's just that goose feet are unlimited, which is really delicious. A set of refrigerator magnets was also given when checking out, which is a very festive little gift. In short, this is a very pleasant stay experience, and I will continue to choose this hotel if I have the chance!
Original TextTranslated by Google
Response from Property: 💓免費停車💓尊敬的賓客,感謝您的下榻和高度的評價。您的褒獎與建議我們將銘記在心,並且會按照您的真誠評價積極上進,期待您能繼續支持和選擇郴州温德姆至尊豪廷大酒店,一起見證我們的進步和成長。我們致力於為您帶來更加舒適的入住體驗,入住酒店期間都是免費停車,停車場有地下停車場、露天停車場,共計有600多個停車位哦,您的愛車要離店可要記得前往前台領取停車碼哦(温馨tips: 離開車輛記得關閉車窗車門,保護財產及保護車輛安全哦),温小姆歡迎您的下次光臨,祝您天天開心,永遠幸福!
Guest User
Rui Xuan Featured Twin Room (One Large And One Small Bed)
Stayed in Jan 2025
Other
5 review
5.0/5
Outstanding
Posted on Mar 2, 2025
This is the best hotel in Chenzhou👍👍👍, the waiters are very enthusiastic. As soon as I got off the car, a little girl helped me with my luggage. The handsome guy at the front desk was very sweet and helped me upgrade my room type. I was so happy😜😝
The lady in the guest room was very polite and had a beautiful smile. The room was very large and clean, and there was an extra-large bathtub. The book bar in the lobby bar is also very unique, and there is also health tea. I went to Yuhou Street for dinner. I will try the buffet next time🍇
Original TextTranslated by Google
Response from Property: 💓週末自助餐💓尊敬的賓客,非常感謝您對郴州温德姆至尊豪廷大酒店的讚揚,很高興我們的服務和環境令您感到舒適滿意!酒店內二樓設有豪廷軒中餐廳,有不同規格的包廂 11個,最大可容納30人左右,一定要品嚐當地的特色菜哦。週末期間一樓西餐廳有小青龍自助餐,海鮮、生蠔、燒烤等等等等,菜品豐富,價格實惠,環境優美,記得一定要提前致電酒店預約位置哦~
Kuangxiaokuang1018
Guestroom - Garden-View (2 Beds)
Stayed in Jan 2025
Business travelers
9 review
5.0/5
Outstanding
Posted on Feb 28, 2025
1. Excellent location and convenient transportation
The hotel is located on Chenzhou Avenue, close to the high-speed railway station, and can reach the core area of the city in 20 minutes by car. Business travel is efficient and worry-free.
2. Professional and meticulous service
The front desk team actively assisted with luggage handling and upgraded the room type, and provided a variety of pillows in the room. What is particularly surprising is that the hotel provides free printing services for the lawyer team, responds quickly to document needs, and shows professionalism in details. The hotel's meal orders can also be quickly responded to and delivered to the room.
3. Complete facilities and high comfort
The guest rooms are equipped with projectors, bathtubs and other facilities to relieve travel fatigue; the gym and swimming pool are open free of charge to ensure a healthy state.
Original TextTranslated by Google
Response from Property: 💓近高椅嶺、東江湖💓親愛的小主,感謝親愛的您對於我們五分評價和肯定,您的滿分好評是我們不斷進步的動力。“山水畫卷,郴州相見”,酒店距離丹霞山貌高椅嶺、被譽為“人間天上一湖水,萬千景象在其中”的五A級景點東江湖車程都僅30分鐘就可到達,不管您是來郴州出差還是來郴州旅遊我們都有為您準備特定的服務。比如行李寄存服務,推薦旅遊路線,網紅打卡推薦等等,酒店還有免費的健身房及恆温泳池都是免費體驗的哦。酒店很高興能為您的出遊時光提供服務,讓遠道而來的朋友都能來郴州温德姆酒店歇歇腳。我們每個人都有一顆用心服務的心,我們不斷努力,創造更多驚喜,讓每一位朋友都有一個美好的入住體驗!期待與您下次的不期而遇哦。