Ji Hotel (Chenzhou Yuhouli)

Ji Hotel (Chenzhou Yuhouli) Reviews

Ji Hotel (Chenzhou Yuhouli)

Building 3, Yuhouli Commercial Plaza, Caojiaping Road, Nanta Street, Suxian District, Chenzhou, Hunan, ChinaView Hotel Details
Ji Hotel (Chenzhou Yuhouli)
Ji Hotel (Chenzhou Yuhouli)Ji Hotel (Chenzhou Yuhouli)Ji Hotel (Chenzhou Yuhouli)
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Ji Hotel (Chenzhou Yuhouli) Guest Reviews

4.8/5
Excellent
721 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(721)
Positive reviews(710)
Reviews with photos/video(139)
Classy environment(92)
Awesome amenities(62)
Friendly front desk staff(55)
Delicious breakfast(45)
Convenient parking(27)
Close to scenic area(16)
Well decorated(10)
Loved the night views(6)
Negative reviews(11)
Guest User
Business Queen Room
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 2, 2024
gooood
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Family
4 review
1.8/5
Posted on Sep 3, 2024
Hygiene is worrisome. My skin breaks out in rashes soon after I lie down. When I turn off the lights at night and play with my mobile phone, I can still see small bugs flying around...
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Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. We are deeply sorry for the inconvenience caused to you.
Guest User
Superior Queen Room
Stayed in May 2024
Business travelers
3 review
1.0/5
Posted on May 19, 2024
On the second night, there were a lot of parking spaces. There was a machine malfunction and I couldn't get in. There was a traffic jam. The front desk told me that I had to back up and then go in. There was no problem with the room. The standard of 41 tickets for the early morning meal. No need to swipe the card. You can eat directly without swiping the card. The price/performance ratio was not worth it. The experience on the third night was not good. Why did you return it? I have to stay for three nights and the front desk asked me to recharge as a member. Otherwise, I have to pay 450 for the room fee. The parking space is still not solved. There are a lot of parking spaces and I queue for more than half an hour. It rains and the door is blocked. No one can solve it. It’s too bad.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you for your valuable opinion! We must review our shortcomings and actively correct them. Try our best to achieve your satisfaction, welcome to supervise! Thanks!
Anonymous User
Queen Room With View
Stayed in Jul 2024
Travel with friends
3 review
0.5/5
Posted on Jul 7, 2024
I don’t know why the people at the front desk were so nonchalant when I checked in. It was different from other hotels I went to in other seasons. There were people standing together chatting and shaking water glasses all the time. When I checked out, I wanted to store my luggage. The front desk didn’t talk about my luggage. It was full and he took us to see it, but the luggage must be more organized and there must be space. Our box is very small. He insisted that it was already very organized and it was a safety hazard. He wondered why he didn't create a larger storage space or help customers find it. Looking for a solution, other customers can store it very well, but we felt like we were being treated differently. At that time, he could push the box next to him a little and there was a lot of water in the corner of the luggage storage room. He moved the water for customers. Are you unwilling to go out? Can't you find any place to store two boxes in such a big place? I kept declining and really had nothing to say. It can't be plugged in. Disappointed with the whole season. If it's true that it can't be stuffed in at all, then it really doesn't matter. But it's obviously a sign of not being too lazy to find a solution for the customer. I won't stay here again. I'm speechless! ! !
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you for your valuable opinion! We must review our shortcomings and actively correct them. Try our best to achieve your satisfaction, welcome to supervise! Thanks!
Guest User
Business Queen Room
Stayed in Jun 2024
Travel with friends
4 review
2.0/5
Posted on Jun 16, 2024
I was very dissatisfied with my stay this time for five reasons. First, I checked in at close to 5 pm and was told that the room had not been cleaned and I had to wait for more than an hour. Second, the smell in the lobby was very strong and complex and uncomfortable. The four of us felt very uncomfortable as soon as we arrived in the lobby from the underground parking lot. , you can experience it by yourself; third, the twin room where two female friends lived had trouble sleeping due to abnormal noises when the air conditioner was turned on, and the maintenance was not timely and the maintenance staff repeatedly apologized in the middle of the night, resulting in complete insomnia; fourth, it was booked The balconies of two twin rooms with a view cannot be opened, and only the balcony of a business king room is open normally. The actual value of this room is reduced. In addition, the so-called higher-priced view rooms only face the scenic area, and due to the low floor of the hotel, they are not open. What kind of scenery is there? Fifth, the hotel management's approach and attitude towards the above problems are relatively indifferent and inefficient. I have stayed in hotels countless times, and this is the first time I have encountered problems 1 and 2 at the same time in a hotel that looks great. It is recommended that the Ctrip platform and hotel management prioritize the verification and resolution of the abnormal smell in the lobby, while improving the hotel's basic management capabilities and efficiency. As a good brand, the facilities in the room are basically satisfactory. Since it is near the scenic spot and limited by the environment, the supporting issues are also understandable.
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Response from Property: Dear guests: Hello! It's a great honor to serve you. At the same time, thank you for your valuable suggestions. We know that this is the greatest love and help to us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff look forward to your stay again!
Shirley
Superior Queen Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 15, 2024
非常驚喜的一間酒店,全新裝修很乾凈又整潔,酒店的早餐很豐富,現磨的咖啡超級好喝,問了裏面的工作人員咖啡豆是什麼牌子想買點。結果是酒店世嘉定製的。🤩 酒店前台的工作人員KEY服務特別好,很熱情。感謝!非常愉快的一次旅行!值得推薦
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Guest User
Queen Room
Stayed in Sep 2024
Couples
11 review
4.7/5
Amazing
Posted on Oct 2, 2024
地理位置優越,步行過橋就是裕後街,免費停車 房間設施比較新,也比較乾淨整潔,到景點還是選這種品牌的比較安心 服務挺不錯,前台小姐姐還會加微信推薦好吃的,反饋也很及時,特別是酒店的洗衣服務比較好,服務員盯得比較緊,效率較高,留了言就不用操心了 最後就是酒店走廊看日落很棒,可惜沒有環境好一點的觀景台
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kittykat
Queen Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 15, 2024
習慣了出外就住全季,所以這次來郴州也選擇了住在全季。 酒店位於裕后里附近,環境很好,裝修簡潔時尚,到裕後街很近,雖然附近是裕后里,但酒店內部很安靜一點都不嘈雜。酒店接待服務人員態度友好,看到客人會打招呼,入住時一個戴眼鏡的前台小姐姐還推薦了我們用最簡便的方法升級了會員並獲得免費早餐;樓層保潔阿姨和藹可親,工作盡責。 順提一下,酒店一樓大堂有洗衣服務,早餐在五樓。
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6/11
Guest User
Queen Room With View
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 23, 2024
首先也是最重要的房間乾淨整潔,房間通常比較寬敞,佈局合理,配備舒適的床鋪和衞生間用品。提供免費的WiFi和迷你冰箱。工作人員非常友好和熱情,入住手續辦理得簡單快捷,還給送了水果。酒店位置處於景區內,觀光也很方便,體驗非常棒!
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Guest User
Superior 2-bed Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 22, 2024
設施:各種設施都很完善,智能馬桶,自動窗簾,一樓有健身房和洗衣房,五樓有餐廳。 衞生:非常乾淨,香薰味道也好聞。 環境:出門就是裕後街和東塔嶺,青山隱隱,燈火煌煌。 服務:服務真是沒得説,衣服洗完會幫忙烘乾疊好送上來。大廳的小哥哥小姐姐也都很有禮貌和耐心,搞衞生的阿姨也很和善,太喜歡這裏了,下次玩再來住。
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Guest User
Superior Queen Room
Stayed in Sep 2024
Couples
6 review
1.3/5
Posted on Sep 17, 2024
過來旅遊提前預訂好的,原本預約寫着12點可以入住,我們下午四點多到酒店,前台跟我們説衞生還沒搞好,問我們要不要再出去玩一下再回辦理入住,就很無語。我們要求馬上入住,給了我們一個房間,不知道是剛打掃還是怎樣,地上面全是水,濕答答的,這個體驗感已經不好了。跟她們溝通,能不能換個正常房間,下去拿新房間的卡,擱置我們在一旁等,也沒有引導需要等多久,説是馬上有房間,拿着行李箱站了好一會才跟我説哪個房間可以,服務可以説很一般,被子上還有一些不知道什麼東西,幸好我帶了隔臟被套,想着上午爬完山很累,就住下來了。第二天還沒到退房時間,就打電話過來問還要不要繼續住。這是我住過最差的全季!旅遊的朋友們,不建議來。
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Guest User
Superior Queen Room
Stayed in Sep 2024
Solo travelers
53 review
5.0/5
Outstanding
Posted on Sep 8, 2024
去裕後街首選,就在酒店後面,乾淨衞生,前台服務態度很好,之前看評論説大堂有奇怪味道,應該是洗衣房烘乾衣服的味道,問題不大。 提醒開車停車庫的朋友,不要跟車出去,等前一台車完全出去再上出口坡,前台掃碼後,如果跟車,車牌被提前識別,等到桿前會二次識別產生費用,又要再去前台掃一次碼,後面如果有車堵的時候會很麻煩,很浪費時間,直接付款就是60元的停車費,這個一定要看到,這也是很多人投訴的問題,不要跟車出去!
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Guest User
Queen Room
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 8, 2024
酒店很好,很乾凈,工作人員服務態度也很好,很有笑容,空調製冷強勁,就在鬧市中心,周圍很多吃的逛的,馬桶超有特色,晚上會發光,像顆藍寶石。圖一圖二是酒店的自助早餐,平平淡淡,原價40一位,搞活動説是49兩位,大家看看值不值得吧
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MHJKU
Queen Room
Stayed in Sep 2024
Family
8 review
4.2/5
Very Good
Posted on Sep 10, 2024
位置不錯就在裕後街裏面超級方便,附近吃的很多,特別是洗衣服務超出預期工作人員會幫忙烘乾疊好,早餐也挺好吃的! 設施:不足就是那個洗澡水忽冷忽熱的,這個要重視起來,夏天還好,要是冬天會洗感冒的
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GerberaPoon
Superior Queen Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 31, 2024
地理位置,超級優越。就在裕后里牌坊邊上,下樓就是裕后里。對面是烈士陵園。夜景超級棒。 樓下交通超級便利!點外賣啥的都很方便,送到樓下,機器人送到門口,還有電話提醒開門。十分貼心。 衞生很好,服務到位,隨叫隨到。洗衣服還免費,洗烘疊好,機器人送上門。小朋友的洗漱用品也十分可愛,牙刷跟牙膏都是小童的,還能重複使用不是那種一次性的牙刷。 前台靚仔靚女都很有禮貌,很盡責。 早餐豐富,那個現點現做的粉很合廣東人胃口,品種多樣,小朋友大人長者都能兼顧。餐廳服務態度超級棒!下次自駕過來繼續選擇入住。
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