Ji Hotel (Chenzhou Yuhouli) Reviews

The staff are friendly and welcoming, near the walking street at night, easy to find food, many shops, clean room, delicious breakfast, near the park, can walk and relax if staying for more than 1 day.

Beautiful room and kindness from all the staff. Also appreciated free laundry.

beautiful

gooood

The characteristic of the whole season is that you can smell the fresh tea fragrance as soon as you enter the door, which is very comfortable. The room was clean and tidy. I saw a tea set in the lobby. I didn't expect that it was also prepared for guests to use in the room. So what else did I think about? I made tea that night. The hotel is right on Yuhou Street, only a two- to three-minute walk away, which is very convenient. What I love the most is that the all-season curtains have great light-blocking properties. They really don’t let in any light at all, making it easy to sleep. Next time I travel, I will choose all seasons.

We made a reservation in advance for our trip. The original reservation said that we could check in at 12 o'clock. We arrived at the hotel at around 4 o'clock in the afternoon. The front desk told us that the sanitation was not done yet and asked us if we wanted to go out and play again before checking in. We were speechless. . We asked to check in immediately and were given a room. I don't know if it had just been cleaned or something, but the floor was full of water and wet. This experience was no longer good. Communicate with them about whether they can change to a normal room, go down and get the card for the new room, and leave us aside to wait. There is no guidance on how long we need to wait. They said that a room will be available soon. They stood there with the suitcase for a while before telling me which one. The room was okay, but the service was average. There was something unknown on the quilt. Fortunately, I brought a dirty quilt cover with me. I thought I was very tired after climbing the mountain in the morning, so I stayed here. The next day, before check-out time came, I called to ask if I wanted to continue staying. This is the worst all season stay I have ever had! Friends who are traveling, it is not recommended to come.

Hygiene is worrisome. My skin breaks out in rashes soon after I lie down. When I turn off the lights at night and play with my mobile phone, I can still see small bugs flying around...

On the second night, there were a lot of parking spaces. There was a machine malfunction and I couldn't get in. There was a traffic jam. The front desk told me that I had to back up and then go in. There was no problem with the room. The standard of 41 tickets for the early morning meal. No need to swipe the card. You can eat directly without swiping the card. The price/performance ratio was not worth it. The experience on the third night was not good. Why did you return it? I have to stay for three nights and the front desk asked me to recharge as a member. Otherwise, I have to pay 450 for the room fee. The parking space is still not solved. There are a lot of parking spaces and I queue for more than half an hour. It rains and the door is blocked. No one can solve it. It’s too bad.

The start was good, we stayed an extra day the next day, but the nightmare started the second night, the second night at midnight found the air conditioner was broken, because it was too late and to get up early, so did not notify the front desk, to The third night around eight o'clock back to the hotel to enter the room, found still no air conditioning immediately notified the front desk, but there has been no processing or progress, we have been asking them to give us some temporary measures, such as changing rooms, mobile air conditioners or fans wait, The hotel employees sometimes said there was no door to the room, sometimes said there was a room under cleaning, to ask the boss, etc., of course, in the end there was no room change, until around eleven o'clock there was a maintenance department person to say there were three rooms There was a problem with the air conditioner, they were dealing with it, the person left, and a few minutes later a hotel employee brought a fan, it was already around eleven o'clock, we couldn't change hotels even if we wanted to We had to get up at six the next morning to go to the attraction and were forced to spend the night in an environment with no air conditioning and windows that could only be opened very little. When we returned to the hotel at about five on the fourth day, the front desk employee informed us that the air conditioning had been fixed , so we wanted to go to the room to have a look, but found that the room card could not open the elevator, so we returned to the front room to process, they even asked us which room we stayed in, it turned out they said our air conditioning had been fixed, but did not even know we stayed Which room! Really surprised! By the time we returned to the room we even found the hotel cleaner cleaning, I wonder if there is a hotel that will clean the room at five o'clock if someone is staying with luggage! In addition, after some time, the hotel employees said they wanted to change rooms for us. We said that since the room emptiness has been adjusted and you cannot guarantee that the air conditioner in the changed room will not break down, then why should we change rooms? They were speechless. When a problem occurs, the staff or system of this hotel is completely unable and do not know how to handle it, and the response is very poor.

I don’t know why the people at the front desk were so nonchalant when I checked in. It was different from other hotels I went to in other seasons. There were people standing together chatting and shaking water glasses all the time. When I checked out, I wanted to store my luggage. The front desk didn’t talk about my luggage. It was full and he took us to see it, but the luggage must be more organized and there must be space. Our box is very small. He insisted that it was already very organized and it was a safety hazard. He wondered why he didn't create a larger storage space or help customers find it. Looking for a solution, other customers can store it very well, but we felt like we were being treated differently. At that time, he could push the box next to him a little and there was a lot of water in the corner of the luggage storage room. He moved the water for customers. Are you unwilling to go out? Can't you find any place to store two boxes in such a big place? I kept declining and really had nothing to say. It can't be plugged in. Disappointed with the whole season. If it's true that it can't be stuffed in at all, then it really doesn't matter. But it's obviously a sign of not being too lazy to find a solution for the customer. I won't stay here again. I'm speechless! ! !

I was very dissatisfied with my stay this time for five reasons. First, I checked in at close to 5 pm and was told that the room had not been cleaned and I had to wait for more than an hour. Second, the smell in the lobby was very strong and complex and uncomfortable. The four of us felt very uncomfortable as soon as we arrived in the lobby from the underground parking lot. , you can experience it by yourself; third, the twin room where two female friends lived had trouble sleeping due to abnormal noises when the air conditioner was turned on, and the maintenance was not timely and the maintenance staff repeatedly apologized in the middle of the night, resulting in complete insomnia; fourth, it was booked The balconies of two twin rooms with a view cannot be opened, and only the balcony of a business king room is open normally. The actual value of this room is reduced. In addition, the so-called higher-priced view rooms only face the scenic area, and due to the low floor of the hotel, they are not open. What kind of scenery is there? Fifth, the hotel management's approach and attitude towards the above problems are relatively indifferent and inefficient. I have stayed in hotels countless times, and this is the first time I have encountered problems 1 and 2 at the same time in a hotel that looks great. It is recommended that the Ctrip platform and hotel management prioritize the verification and resolution of the abnormal smell in the lobby, while improving the hotel's basic management capabilities and efficiency. As a good brand, the facilities in the room are basically satisfactory. Since it is near the scenic spot and limited by the environment, the supporting issues are also understandable.

The check-in experience is average and the service is not as good as Atour.

Very dissatisfied.

1、酒店位置好：大年初二，第一次來郴州，奔着裕后里的夜景去的，沒讓人失望。 2、房間位置不好：網上定的不含早房間（要嗦一碗正宗魚粉），前台表示只有電梯房（會很吵），幾經周折還是給安排了一個不是電梯房。（給前台點個贊）來到房間發現是臨大馬路的，但是窗户不太隔音，又給協調了景觀房。 3、衞生差到極致：景觀房被子枕頭亂糟糟，沒有換，被套上還有污漬。地面沒有拖，頭髮一堆。毛巾浴巾更是又黑又黃。洗臉枱水龍頭用抹布擦的吧，還有各種毛髮。噁心至極。（這就是所謂的景觀大床房，大家不要踩坑！！！） 4、最後給換了個乾淨的臨馬路的異型房間，還是要給服務員小美女點贊。