Chengdu Chanyin Hotel (Huanglongxi Ancient Town)

Chengdu Chanyin Hotel (Huanglongxi Ancient Town) Reviews

Chengdu Chanyin Hotel (Huanglongxi Ancient Town)

No.66, Zhenlong Street, Huanglongxi Town, Shuangliu District, Chengdu, Sichuan, ChinaSee Hotel Details
Chengdu Chanyin Hotel (Huanglongxi Ancient Town)
Chengdu Chanyin Hotel (Huanglongxi Ancient Town)Chengdu Chanyin Hotel (Huanglongxi Ancient Town)Chengdu Chanyin Hotel (Huanglongxi Ancient Town)
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1 night

Guest Reviews

9.1/10
Good
315 review
Verified reviews
Location9.3
Amenities8.8
Service9.0
Cleanliness9.2
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All reviews(315)
Positive reviews(307)
Reviews with photos/video(63)
Classy environment(112)
Well designed(35)
Garden view(31)
Close to scenic area(30)
Tasty food(24)
Convenient parking(19)
Great air circulation(16)
Excellent TV(6)
Negative reviews(8)
Anonymous User
Discount Queen Room
Stayed in Feb 2025
Traveling with friends
2 review
4.0/10
Posted on Mar 4, 2025
The hotel air conditioner actually has no heating. I was woken up by the cold in the middle of the night. There is a heater in the room, but it is just for decoration and is never turned on. The air conditioner is very noisy when turned on, and it blows cold air. It clearly said online that parking was free, but they asked me to pay half of the parking fee. The parking fee was also very expensive, 40 yuan a night, and the hotel asked me to pay 20 yuan. It’s such a rip-off. The front desk service attitude is very bad.
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Response from Property: Thank you for your feedback. We are also very sorry for the bad experience you had when you checked in. When you checked in, our front desk informed us of the free parking area of ​​the hotel. If you did not park in the free parking area of ​​the hotel, the hotel can only bear half of the parking fee for 24 hours. You cannot pay 20 yuan for parking yourself and then give the hotel a bad review. If you did not want to, there is no need to feel bad until you check out the next day.
Guest User
Gentle Light Luxury Twin Room
Stayed in Jul 2024
Family
3 review
5.5/10
Posted on Aug 4, 2024
Good location, convenient parking, antique style, and a bag of dried radish was given when I checked out. Thank you! There are two points that make me dissatisfied: 1. The central air-conditioning unit outside the window of the light luxury twin room I booked was too noisy. I like to sleep with the windows open all year round. Plus, my sleep quality is poor, so it is very difficult for me to fall asleep. At 12 o'clock in the middle of the night, I measured the noise level as shown in the picture below. If this type of room is to be offered at a special price, it should at least be indicated that there is a certain amount of noise, so that people who can accept it will naturally not mind it. 2. At around 9 o'clock in the evening, my son said he was hungry and wanted to go out to buy something to eat, but it suddenly started raining and we didn't bring an umbrella. My husband went to the front desk and asked to borrow an umbrella and return it on his way back. The staff said that the hotel did not provide umbrellas and he could only buy one for 10 yuan. I also encountered this. It is suggested to improve the quality of staff and not to be profit-driven.
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Response from Property: Dear guest, we are very sorry that our service has brought you an unpleasant experience. We feel deeply sorry for this mistake. Regarding the issue of umbrellas, the hotel previously provided them free of charge, but the guests did not return them to the hotel as promised. We would like to remind you that this hotel does not provide free umbrellas at the moment. If you need an umbrella on a rainy day, you can consult the hotel front desk and we will direct you to nearby shops where you can buy umbrellas. Later, the hotel took into account the convenience of guests and sold them at the hotel front desk so that you can easily get what you need.
Anonymous User
Yun Juan Scenic Double Bed Room
Stayed in Nov 2024
Other
1 review
4.2/10
Posted on Dec 19, 2024
The front desk service is poor and the attitude is bad. The room card can't open the room door. There are such low-level problems
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Guest User
Light Luxury Queen Room
Stayed in Oct 2024
Couple
14 review
2.7/10
Posted on Nov 25, 2024
It was very disappointing. First, there was no elevator, so we had to carry our luggage to the third floor by ourselves. Second, it was raining when we arrived, and we wanted to ask the hotel to bring our umbrella with our luggage, but the hotel kept saying that all the umbrellas were borrowed. Third, the air conditioner in the room was broken, and it was very cold the whole night, so cold that I caught a cold. Fourth, the toilet and bathroom were not separated into dry and wet areas, so the toilet was wet after taking a shower. Fifth, we booked a room with a projector, but the projector was broken and could not be used at all. The experience was really bad. I stayed in five hotels today, and this was the worst one! ! !
Original TextTranslated by Google
Response from Property: Dear guest, first of all, I sincerely apologize for bringing you such a bad stay experience. Regarding the issue you mentioned, we have taken it to heart and are immediately making corrections. The lack of an elevator does cause you inconvenience. You can inform our front desk staff later and they will arrange someone to serve you. As there is an insufficient supply of umbrellas, we will increase the supply and improve the registration management for borrowing. We will conduct a comprehensive inspection and maintenance of the air conditioner and projector to ensure their normal operation. The dry and wet separation problem in the bathroom will also be included in the renovation plan. We will deeply reflect on this serious dereliction of duty and welcome you again with brand new services and facilities, and we are sure to give you a satisfactory experience.
Guest User
Comfortable Family Room
Stayed in Jan 2024
Family
4 review
6.5/10
Posted on Feb 25, 2024
The child was injured because the hotel coffee table was damaged. The bathroom is not separated into dry and wet areas. Other no problem
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Chanyin Hotel. We regret that you have had a bad stay experience. We have solved these problems. Chanyin apologizes to you again for not being able to give you a satisfactory stay experience. I wish you a happy life! Welcome to visit us next time.
Guest User
Light Luxury Queen Room
Stayed in Jul 2024
Family
25 review
4.5/10
Posted on Aug 14, 2024
This was the first time I encountered such a frustrating thing. After taking a shower late at night, the bathroom door lock was broken and I couldn't open it from the inside. I didn't bring my cell phone with me, and the child was already asleep outside. It was useless to knock on the door. No one heard me at all. I couldn't open it no matter what I did. I thought I would have to stay in the toilet all night. Fortunately, I hung a clothes hanger in advance, and the hook of the hanger happened to be made of very thin metal. I used the hook to hook the lock open from the crack of the door. Alas, it really felt like I had been saved from a desperate situation. I was really angry at the time. I had never encountered such a thing before. I reported the matter to the front desk the next day, but I didn't receive an apology. I can only blame myself for my bad luck. I really have to pay attention in the future. Check the door lock before staying in a hotel and bring my cell phone with me when taking a shower. That's it.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry for not providing you with a good experience. We made adjustments and rectifications immediately after receiving your feedback. Now the problem has been completely solved. We sincerely apologize to you again and hope that you can have the opportunity to serve you again.
Guest User
Gentle Light Luxury Twin Room
Stayed in May 2023
Family
2 review
5.5/10
Posted on Jun 30, 2023
1. If it was a B&B, I would have thought it would be fine, but before checking in, they repeatedly emphasized that they were a hotel. I have never encountered tea bags being left naked when staying in B&Bs, inns, or hotels before. If not, then don't leave them there, otherwise who would dare to make tea with it! 2. Drinking water also comes in a large bottle and a small bottle. Is it based on the person’s body shape or is it random? 3. The layout of the entire room is very peculiar. There is a toilet and shower with transparent glass at the entrance. The direction of the door means that if you are in the toilet or taking a shower, you will be at risk of being peeped at as soon as the door is opened. 4. There is no screen on the window, so I was attacked by poisonous mosquitoes all night long, and the mosquito repellent was useless.
Original TextTranslated by Google
Response from Property: Dear God, I am sorry to receive your reply. I am sorry that you are not satisfied. However, the facilities of the hotel are built according to the standards of star-rated hotels. We will open the tea bags in advance before guests check in. There are two bottles of mineral water in each room. If you feel that it is not enough, you can call the front desk to send it. I wish you a happy life every day. I apologize again.
Guest User
Discount Queen Room
Stayed in May 2022
Business traveler
444 review
6.0/10
Posted on Sep 3, 2022
The hotel's convenient location is the only advantage. All other facilities are not available, and you have to buy your own breakfast, which is expensive and has a low cost-performance ratio. The service was also poor.
Original TextTranslated by Google
Response from Property: Dear God, hello! I don't know what failed to satisfy you. I can't say that the hotel facilities are complete, but they are quite complete for the price. As for the services, there are only willing and unwilling ones. The room you booked does not include breakfast for two, which is shown on the platform. How can it be hypocritical to pay for breakfast and then turn around and give the hotel a bad review? All the staff at the hotel are committed to making the guests' stay as satisfactory as possible. We are very willing to humbly accept and make improvements from any genuine and pertinent suggestions.
Guest User
Discount Queen Room
Stayed in May 2025
Couple
11 review
8.7/10
Very Good
Posted on Jun 30, 2025
抵達酒店時,正巧遇到駕駛三輪車的老闆,他表示隔天離開時可以送我們到客運站。立即感受到酒店的親切體貼。在樓梯處轉角處,都能看到許多用心的設置,例如一路跟隨的照明,順著腳步亮起。房間高雅乾淨設備完善,格局寬敞大方,衛浴設備良好,水溫水量都舒適,洗澡很享受。床大好睡,棉被乾淨柔軟。位置靠近古鎮,遊逛古鎮很方便。
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Response from Property: 看到您這麼細緻的分享,我們內心滿是感動與欣喜!老闆順手的接送小貼心、樓梯處智能照明的巧思,還有房間裡每項設備的精心打磨,都是希望能讓每位客人體會到家的溫暖~得知您在這裡收穫了舒適的住宿體驗,並且覺得出行便利,我們倍感榮幸!這份珍貴的好評會化作我們繼續前行的動力,期待下次再見,依然能為您帶來滿滿驚喜!
Guest User
First Encounter Modern Double Bed Suite
Stayed in Apr 2025
Family
3 review
9.5/10
Amazing
Posted on Jun 1, 2025
滿分100分打95分吧,環境讓人很感覺舒服,房間和院子裏都很乾凈,定的套房幫升級了房型,夜裡很安靜,早上還能聽到好多年沒聽到過的公雞打鳴很是滿意。扣5分原因是早餐,因為帶着娃娃我們出去玩定酒店都是定帶早餐的,但是這次早餐體驗最差的一次沒有之一。去吃早餐食堂阿姨説人少衹有麪條,要人多了才會有自助類早餐,聽到這已經很鬱悶了,根本不適應早餐麪條,人少的話少做點不行嗎,最絕的想着好呆雞蛋可以給娃娃吃,但是一人一個,給阿姨多要一個,阿姨説就是按入住的人數一人一個煮的蛋,沒了,真是大無語,雞蛋都不能多煮幾個備着。早餐麪條説實話我是吃不慣,味道也一般,但是怕出去又找不到飯我和我老婆吃了點,娃娃一口沒動,導致我們出去還要再到處給娃娃找早餐吃。希望老闆做個改進吧,我按你們定的價交了錢,但是沒享受到這個服務,那我肯定不滿意,平時很少這評價,寫的話一般不過分也不會吐槽,但是這次真忍不住了。
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Response from Property: 尊敬的客人,真的非常抱歉!看到您如此細緻的反饋,我們既感激又自責。非常開心您對環境、房間、房型升級和靜謐氛圍的認可,這些好評給予我們莫大的鼓勵!但早餐環節的嚴重失誤,讓您和家人沒能享受應有的服務體驗,我們深刻反省,確實是我們考慮不周、準備不足。 您提到的早餐供應靈活性不足、餐品單一及雞蛋數量限制問題,我們已緊急調整:後續無論入住人數多少,都會提供多樣化餐食選擇,並增加雞蛋儲備,確保每位客人的需求都能被滿足。為表歉意,我們希望能為您提供[具體補償方案,如下次入住免費升級早餐/贈送餐飲券等],懇請您再給我們一次彌補的機會!如有任何建議,歡迎隨時聯繫我們,我們一定全力改進,期待下次能讓您收穫100分的體驗!
Guest User
Light Luxury Queen Room
Stayed in Sep 2024
Other
1 review
10/10
Outstanding
Posted on Oct 30, 2024
💖邂逅完美下榻之所——[禪隱酒店]💖 在旅途中,選擇一家舒適的酒店至關重要。而我此次入住的[禪隱酒店],真的給我帶來了無盡的驚喜與感動。 🌆位置絕佳:酒店地處[具體位置],交通十分便利,周邊配套設施齊全。無論是購物、美食還是娛樂,都能輕鬆滿足你的需求。 🛏️房間舒適:一進入房間,寬敞明亮的空間讓人心情愉悦。房間的佈置温馨典雅,床品柔軟舒適,讓你在疲憊的旅途中能夠得到充分的休息。房間內的設施一應俱全,從高速無線網絡到現代化的衞浴設備,每一個細節都彰顯着酒店的品質與用心。 🍽️餐飲美味:酒店的餐廳提供豐富多樣的美食選擇。早餐種類豐富,營養均衡,為你開啟美好的一天。正餐的菜品色香味俱佳,無論是當地特色菜餚還是國際美食,都能滿足你的味蕾。 💁♂️服務貼心:酒店的工作人員熱情友好,專業周到。從辦理入住到退房,每一個環節都能感受到他們的關懷與照顧。他們總是微笑着為你解答問題,提供幫助,讓你感受到家一般的温暖。 🎉設施完善:讓你在閑暇之餘可以盡情放鬆身心。此外,酒店的會議室、宴會廳等場所也非常適合商務活動和社交聚會。 總之,如果你正在尋找一家高品質的酒店,那麼[禪隱酒店]絕對是你的不二之選
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Response from Property: 尊敬的客人,感謝您的好評!您的滿意是我們前行的動力,我們會繼續努力,不負期待,期待與您再次相遇,為您打造更優質的入住體驗。
Guest User
Light Luxury Queen Room
Stayed in Sep 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Oct 16, 2024
在這裏渡過了一段非常愉快的時光,體會到了“賓至如歸”的含義。從前台的熱情接待,到餐廳的美味佳餚,每位工作人員都為我們提供了無微不至的服務。期待着下一次的入住,也願意將這份美好的體驗推薦給更多的朋友。
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Response from Property: 非常感謝您對我們酒店的好評!我們會繼續努力,為每一位客人提供更優質的服務。期待您的再次光臨,感受禪隱之美。
Guest User
Light Luxury Queen Room
Stayed in Sep 2024
Traveling with friends
16 review
10/10
Outstanding
Posted on Oct 11, 2024
酒店設計風格獨特,利用自然材質,簡約而又不失品質。文化底藴深厚,讓人在住宿中感受到內心的寧靜和放鬆。酒店餐飲菜品豐富,口味獨特,可以根據自己的喜好選擇。真的是一家高品質的酒店。值得推薦給身邊朋友。
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Response from Property: “在時光的靜謐處,禪隱酒店宛如一方心靈的凈土。2024 年 10 月 11 日,在這個週五的美好日子裏,禪隱酒店向你敞開温暖的懷抱,誠摯地歡迎你的到來。在這裏,你將邂逅禪意的寧靜,感受遠離喧囂的悠然,開啟一場難忘的心靈之旅。
Guest User
Light Luxury Queen Room
Stayed in Sep 2024
Traveling with friends
8 review
10/10
Outstanding
Posted on Oct 19, 2024
環境優美,房間也是非常乾淨,整潔,包括洗手間都是一樣。裝修很新,落地窗很大,視野很好。晚上睡覺把窗簾拉上,一覺睡到大天亮。來這遊玩的可以考慮下這家店,服務人員也非常熱情。
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Response from Property: 非常感謝您對酒店的高度評價!我們深感榮幸。禪隱酒店將一如既往地用心服務,不斷提升品質。期待您下次再來,繼續享受寧靜禪意與貼心關懷,共度更多美好時光。
Guest User
Light Luxury Queen Room
Stayed in Sep 2024
Traveling with friends
8 review
10/10
Outstanding
Posted on Oct 21, 2024
入住非常滿意,且舒適。環境優雅,綠化豐富,空氣很好,餐廳大廚技藝精湛,飯菜非常美味,很有特色,飯量小的我都多吃了一碗米飯,真的非常滿意的一次住宿。必須給個好評。。
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Response from Property: 尊敬的賓客,衷心感謝您的好評!您的認可如同冬日暖陽,温暖着我們每一位員工的心。我們會不斷努力,完善各項服務和設施,讓您每次入住都有回家般的舒適感受。期待您的下次到來,祝您工作順利,身體健康!