Xi'en International Hotel

Xi'en International Hotel Reviews

Xi'en International Hotel

No.1 Tonghe Road, Jinniu District, Chengdu, Sichuan, 610031, ChinaSee Hotel Details
Xi'en International Hotel
Xi'en International HotelXi'en International HotelXi'en International Hotel
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Guest Reviews

9.5/10
Outstanding
2067 review
Verified reviews
Location9.4
Amenities9.3
Service9.6
Cleanliness9.5
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All reviews(2067)
Positive reviews(2041)
Reviews with photos/video(363)
Friendly front desk staff(390)
Easy to get around(286)
Close to metro(158)
Delicious breakfast(128)
Excellent afternoon tea(69)
Perfect for business trips(48)
Awesome gym(12)
Negative reviews(26)
Chew Fah
Elegant Double Room
Stayed in Sep 2024
Solo traveler
1 review
8.5/10
Very Good
Posted on Jan 16, 2025
The train station is 50m from the hotel.  The facilities a bit old but the service is super.  It include free tea time and supper as well.
Response from Property: 【🚇至歡樂谷地鐵6個站🚇】【近文杏酒家200米】【🚇近二環高架橋800米🚇】【🔋提供免費三線頭充電器🔋】【🧳提供免費寄存行李🧳】 尊敬的客人您好:感謝您入住希恩酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店周邊有大潤發、西宸天街購物中心,吃喝玩樂影院,一應俱全。同時位於酒店10西姆多功能餐廳,為客人提供高品質的餐飲服務,歡迎您下次來體驗
SebastianK
Superior Double Room
Stayed in Jun 2024
Couple
6 review
9.5/10
Amazing
Posted on Jul 26, 2024
Directly located at the subway station of Yipintianxia, which is usually used as a drop-off and pick-up point for long-distance busses. Amenities were plentiful and are provided free of charge. The hotel is already a bit older, which is seen especially in the bathroom with some misplaced tiles, but still clean.
Response from Property: 尊敬的客人您好,非常感謝您認真的評價,酒店就位於地鐵口,交通出行比較方便,感謝您的認可。同時酒店為滿足每位顧客的需求,在設施方面也很用心的配備,諸如免費健身房,免費洗衣房等,希望有機會還能再次為您服務。您提到的浴室瓷磚的問題,我們也反饋給相關部門進行核實,如若有這種情況,一定及時整改。希望您能留下聯繫方式,或者直接與我們聯繫,以便我們更好地為您服務,再次感謝您的支持與反饋。祝您工作順利!生活愉快!
Chuan Sze
Elegant Double Room
Stayed in Nov 2023
Family
2 review
9.0/10
Great
Posted on Dec 28, 2023
The front desk is very friendly and attentive . Giving great services ...
Response from Property: 【❤️隔音降噪耳塞,安穩睡眠❤️】親愛的朋友,非常感謝您的入住,讓我們有機會為您服務。酒店深知您對我們服務既有滿意,也有期許,我們也將繼續努力不斷完善各項服務, 為了儘可能的滿足顧客的早餐需求,近期對酒店早餐種類進行了豐富,新增了餃子,擔擔麪,葱油餅,牛排,鹽蛋等
Chris
Superior Double Room
Stayed in Feb 2023
Business traveler
5 review
8.0/10
Very Good
Posted on Jun 5, 2023
Old star rated hotel but still quite comfortable to stay. Good location just next to subway.
Response from Property: Thank you for liking our family so much. The first time we met was fate, and I hope this fate can last forever. Unfortunately, we did not receive your full praise, which proves that we have not done well enough and have not left the deepest memory for the owner. We still need to work hard to improve and perfect our service, and strive for the owner to see our growth in our hotel next time. We sincerely invite you to come again!
Guest User
Sunshine Queen Room
Stayed in Jun 2025
Business traveler
13 review
10/10
Outstanding
Posted on Jul 28, 2025
The hotel is in a great location. Xiao Zhang at the front desk is very friendly and helpful. There is a subway station right outside the hotel. The breakfast at the hotel is also very delicious, especially the Bobo Chicken from Leshan, which is super delicious. I stay here every time I go on a business trip.
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Response from Property: [🏞10 km from Chengdu Phoenix Mountain Sports Center🏞] [🚆9 stops from Chengdu South Railway Station🚆] [🍾Free mini bar in Haoya King Rooms🍾] [👧Children's slippers and toothbrush sets provided👧] [❤Late check-out❤] Dear guest, hello! We are honored that you have chosen Xien Hotel. Your stay and your appreciation are the greatest affirmation for us. The hotel is surrounded by a vibrant scene, offering a wide range of dining, entertainment, and entertainment options, allowing you to easily experience the convenience and prosperity of the city. Our Chinese and Western buffet breakfast blends the best of both East and West. Enjoy traditional dim sum such as Wenshuyuan Palace Peach Pastry and Salt and Pepper Pastry, as well as hot dishes such as freshly cooked wontons, rice noodles, and noodles. To better meet your breakfast needs, we have recently added specialties such as dumplings, dandan noodles, and steak. Furthermore, Ximu Multi-Function Restaurant on the 10th floor offers high-quality dining services. We look forward to welcoming you back for more wonderful stays. We wish you all the best!
Guest User
Sunshine Queen Room
Stayed in Jun 2025
Business traveler
40 review
10/10
Outstanding
Posted on Jul 28, 2025
The hotel is in a great location. The front desk staff is very friendly and helpful. They also helped with the laundry. The service is very good. I will come again next time.
Original TextTranslated by Google
Response from Property: 【❤️1 minute from Yipintianxia double subway entrance❤️】【❤️8 minutes from subway to Kuanzhai Alley 4 stations❤️】【❤️Check in Chengdu Yipintianxia food circle❤️】【❤️Taste Sichuan culture❤️】【❤️Free supper❤️】Dear guest, hello! Thank you for your love and support for Xien Hotel. The hotel is located in the Yipintianxia food district, and the surrounding nightlife is rich and colorful. Bars, cafes, night markets, etc. allow you to enjoy the fun of life at night. The hotel has perfect internal security measures, 24-hour security patrols, and a full range of monitoring systems to provide security for your stay. Our staff are always vigilant to ensure the safety of your person and property. I hope that every night you spend at Xien Hotel will be safe and comfortable. I look forward to your visit again and wish you peace and happiness!
Buyaosuibianwuliao
Sunshine Queen Room
Stayed in Jun 2025
Business traveler
31 review
10/10
Outstanding
Posted on Jul 25, 2025
The front desk service was amazing! From the moment we arrived to the moment we checked in, we were greeted with a smile. We answered every question, and Yiyi at the front desk even offered to help with our luggage. It was incredibly friendly. The bedding was so soft, it felt like sinking into a cloud, and I slept like a log. The Xichang rice noodles for breakfast were a pleasant surprise, with just the right amount of sour and spicy flavor. It left me feeling refreshed. Five stars!
Original TextTranslated by Google
Response from Property: [🍵Free Kung Fu Tea with free tea master instruction🍵] [🍰Free afternoon tea and late-night snack🍰] [👔Self-service laundry👔] [🌃Skyline city views🌃] [🥨Chinese and Western buffet breakfast, Sichuan specialties🥨] Dear friends, thank you very much for staying at the Sean Hotel. It's our honor to serve you. Your recognition means a lot to us and is a powerful driving force for our continuous improvement. The hotel is located in the bustling Yipintianxia Food Street, with convenient transportation. The hotel's breakfast buffet features more than a dozen carefully prepared hot and cold dishes, as well as Sichuan specialties like handmade Daliangshan steamed buns and Yibin yerba. Fresh fruits like apples, watermelon, and cantaloupe will energize your mornings. We also thoughtfully prepare a complimentary late-night snack from 8:30 PM to 10:00 PM, offering a variety of delicious cold and braised dishes, fruits, and pastries. We will continue to improve our service quality and look forward to your coming back to feel this warmth again. Wish you a happy life!
Guest User
Guestroom (2 Beds)
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 28, 2025
The hotel is in a great location, has a free gym, laundry room, and delicious breakfast. Xiao Zhang at the front desk provided excellent service and was very welcoming. I always stay here on business trips. The midnight snacks were delicious as well.
Original TextTranslated by Google
Response from Property: [❤️Free Afternoon Tea & Free Late-Night Snack❤️] [❤️Self-Service Laundry❤️] [❤️Skyline City View❤️] [❤️Chinese and Western Buffet Breakfast, Sichuan Specialty Snacks❤️] Dear guests, thank you for staying at the Sean Hotel. Your satisfied smile is our most cherished treasure. The hotel's bustling location provides great convenience for your travel and sightseeing. Our breakfast is rich and varied, full of Sichuan flavors. The fresh aroma of Leshan Bobo Chicken and the soft and glutinous Meishan Danling Frozen Ba, paired with fresh cherry tomatoes and other fruits, will start your day full of energy. In addition, the hotel offers free late-night snacks, allowing you to enjoy delicious food even at night. We know you have higher expectations for our service, and we will continue to strive for excellence. We look forward to welcoming you back to the Sean Hotel to enjoy even better service. We wish you a happy and healthy life!
Guest User
Guestroom (2 Beds)
Stayed in Jan 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Feb 28, 2024
The hotel is right next to Yipintianxia Station of Line 2 and Line 7. It is very convenient to travel. The hotel's breakfast is also very rich and delicious. It is also very suitable for those of us who don't eat spicy food. It also provides free afternoon tea and midnight snacks. The hotel welcomes you at the counter The restaurant service and floor cleaning all greet guests with smiles and politeness. The room attendant Sister Dong is amiable, the cleaning work is in place, and the service is excellent. The hotel has also put effort into the selection of bedding. It is very comfortable. It also provides disposable toilet seats. It shows care for the guests in many small details. It is a hotel run with care and has a very high cost performance. It is highly recommended!
Original TextTranslated by Google
Response from Property: [❤️Double subway within 50 meters, convenient travel❤️] Dear customer, thank you for your stay and sharing! Simple days are like a cup of fragrant tea. The more you taste it, the more delicious it becomes. High-quality products will prove their unique value under the test of time. I believe our hotel will not let you down. Free late night snacks are provided upon check-in. There is a wide variety of dishes, including various cold dishes, braised dishes, fruits and pastries. The usage time is 20:30-22:00. . welcome next time
Guest User
Superior Double Room
Stayed in Jan 2024
Family
3 review
10/10
Outstanding
Posted on Feb 21, 2024
The family traveled and stayed for several days. Xiao Liu and Xiao Tang's service was warm and thoughtful. The afternoon tea was also very good. The lobby was bright, the bed in the room was comfortable, and there was a self-service laundry room, which was very convenient.
Original TextTranslated by Google
Response from Property: [❤️Free parking, late check-out❤️] Dear guest: Hello! Thank you for your review of us! Your peace of mind is our happiness! The hotel's breakfast is rich in variety, with a variety of hot and cold dishes, about a dozen types. There are also many Sichuan specialty snacks, including Leshan Bobo Chicken, Daliangshan handmade steamed buns, Yibin Yeer cake, and Meishan Danling frozen cake. The fruits provided by the hotel are fresh and delicious, including apples, watermelon, cantaloupe, cherry tomatoes, etc. Welcome to come and taste.
Guest User
Superior Double Room
Stayed in Jan 2024
Family
7 review
2.0/10
Posted on Feb 14, 2024
The specific thing that happened is shown in the picture. I asked for a 25% discount on the total house price but faced various obstacles. The sound insulation of the room is poor, the equipment is old, and the toilet is clogged. I personally think this is a small problem, but the quality of the hotel staff is a big problem.
Original TextTranslated by Google
Response from Property: Dear customer, hello, we are very sorry for bringing you an unpleasant experience. We feel deeply responsible for your feedback and acknowledge our shortcomings in service and management. We sincerely appreciate your feedback and apologize for it. In response to your feedback, we have conducted careful investigation and verification. It is indeed the housekeeper who violated the operating procedures and mistakenly opened and used the Estee Lauder Qin Shui No. 61 1ml not-for-sale foundation when she was cleaning your room to renew your stay. The liquid foundation was thrown away by mistake. After receiving your feedback, the housekeeping lady was very anxious, so she came to your room to find your lost item. You felt very abrupt, and we did offend you. Later, our lady found your liquid foundation. , you thought it was dug out of the trash can, and asked us to compensate you for an identical one. However, because your liquid foundation was not for sale, we could not buy it, so we bought a 5ml genuine one to compensate you. At that time, you also agreed to our request. Solution, but later your friend did not agree with our solution and asked us to refund the room fee for two nights, saying that this was theft. The eldest sister also felt that it was wronged. They have the professionalism of hotel people and will not steal anything. We will not steal a 1ml liquid foundation that you have used. We are well aware of the importance of hotel service quality and customer satisfaction, so we will strengthen the training of staff, improve service quality, optimize service processes and complaint handling processes. Ensure that customer feedback issues are handled and resolved in a timely manner. We understand your feelings very well and hope you can consider giving us another chance again so that we can provide you with a better service and experience. We will spare no effort to improve the quality of our work and services. Finally, we sincerely invite you to visit our hotel again and believe that you will experience better service and management. I wish you a pleasant journey
Chenyaoji
Elegant Double Room
Stayed in Feb 2024
Couple
48 review
10/10
Outstanding
Posted on Mar 5, 2024
Warm service, spacious and bright rooms, free parking, highly recommended
Original TextTranslated by Google
Response from Property: 【❤️Free gym, never miss a day❤️】Dear guests: Hello! Thank you for your encouragement and recommendation of our hotel! The gold medal and silver medal are not as good as your praise, and the gold and silver cups are not as good as your reputation. We will continue to work hard! Within 50 meters of the hotel, there are twin subway lines 2 and 7, Yipintianxia Subway Station, with direct access to Chunxi Road Pedestrian Street, IFS Financial Center, Sino-Ocean Taikoo Li, Tianfu Plaza, and Chengdu East Railway Station. Near Kuanzhai Alley, Jinsha Heritage Museum, Yipintianxia Food Street
Mrxiaoe
Superior Double Room
Stayed in Feb 2024
Business traveler
19 review
10/10
Outstanding
Posted on Mar 16, 2024
The hotel is very nice, and the service from Xiao Zhang at the front desk is warm and professional. Worth likes 👍
Original TextTranslated by Google
Response from Property: 【❤️Free gym, never miss a day❤️】Dear friends, hello: We regard this page full of comments as a treasure and will keep them in mind every word. The hotel has an exclusive free parking lot, a professional service team, an exclusive nutritious and delicious breakfast, and three-person services to make guests feel at home.
Wohenwoshuai
Mini Room (Double Bed) (Fridge)
Stayed in Feb 2024
Business traveler
13 review
10/10
Outstanding
Posted on Mar 25, 2024
Xiao Zhang at the front desk is beautiful and enthusiastic. The hotel is in a great location and has a comfortable environment.
Original TextTranslated by Google
Response from Property: [❤️Free all-you-can-drink Kung Fu tea and free explanations by tea masters❤️] Dear friends, hello! Flowers pass by in spring, leaving behind traces of floral fragrance; leaves pass by in summer, leaving patches of shade; The hotel provides free afternoon tea, snacks, candies, fruits, pastries, two kinds of tea, and popsicles are also launched in summer. Welcome.
Guest User
Elegant Double Room
Stayed in Feb 2024
Business traveler
2 review
10/10
Outstanding
Posted on Mar 11, 2024
Xiao Tang at the front desk has good service. The hotel has convenient transportation and beautiful environment.
Original TextTranslated by Google
Response from Property: [❤️Double subway within 50 meters, convenient travel❤️] How anxiously waiting is to see the current results. How important your praise is to us. It is an affirmation of our service and support for our work. It not only stimulates our potential to pursue higher standards, but also gives us the biggest surprise, making us feel that all our efforts are so worthwhile. Thank you for your support. Our hotel breakfast is a Chinese and Western buffet breakfast, and the breakfast time is 7: 00-10:30, rich variety, including Xichang rice noodles, Leshan Bobo chicken, Wenshuyuan palace peach cake, salt and pepper cake, croissant, Meichen cake, Yibin leaf cake and other Sichuan specialty snacks, as well as freshly cooked Chaoshou, Rice noodles, noodles, etc.